Guests must transfer via Boat to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
Front desk staffed during limited hours
Ferry schedule from mainland: From Phuket to Ko Phi Phi (departing from Rasada Pier): 8:30 AM, 11 AM, 11:30 AM, 1:30 PM, and 3 PM. From Krabi to Ko Phi Phi (departing from Klong Ji-Lard Pier): 9 AM, 10:30 AM, 1:30 PM, and 3 PM. Guests must arrive at the pier at least 1 hour prior to departure as schedule may change based on weather conditions. Guests who arrive at Phuket or Krabi airport after noon will have to stay on the mainland and board the morning ferry to Ko Phi Phi.
Access methods
Front desk (limited hours)
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for THB 300 per night.
Cots (infant beds) are not available
Payment types
Important information
Optional extras
Rollaway bed fee: THB 300 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have any lifts
No pets and no service animals are allowed at this property
Property is also known as
White Hotel Ko Phi Phi
White Ko Phi Phi
The White Hotel Hotel
The White Hotel Ko Phi Phi
The White Hotel Hotel Ko Phi Phi
Frequently asked questions
Is The White Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at The White Hotel?
The White Hotel doesn't offer parking.
What time is check-in at The White Hotel?
Check-in begins at 2 PM.
What time is check-out at The White Hotel?
Checkout is at 11 AM.
Where is The White Hotel located?
Located in Ko Phi Phi, this beachfront hotel is in the city centre, just steps away from Loh Dalam Bay and Ao Ton Sai Beach. Ton Sai Beach and Ton Sai Bay are also within 10 minutes.
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The White Hotel Reviews
Reviews
6.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 4 out of 41 reviews
10 - Excellent
4
Rating 8 - Good. 17 out of 41 reviews
8 - Good
17
Rating 6 - Okay. 14 out of 41 reviews
6 - Okay
14
Rating 4 - Poor. 3 out of 41 reviews
4 - Poor
3
Rating 2 - Terrible. 3 out of 41 reviews
2 - Terrible
3
6.2/10
Cleanliness
5.6/10
Staff & service
6.4/10
Property conditions & facilities
Reviews
8/10
Verified traveller
Stayed 4 nights in Jul 2018
8/10
Check in process was really frustrating, got moved from one location to another, would have been good to have known this from the start. Nobody at the reception desk ever, really difficult when you need tissue paper or even during checkout, waited 15 minutes until someone arrived. Apart from that room was clean and had all the basics, it is exactly what you pay for. Good location
Aasha
4/10
Poor first impression...hard to find as there were other White hotels and we were at the second one. Door locks only handle and the slider had been ripped off. Looked into alley way. GF did not feel safe.
John
Stayed 1 night in Jan 2018
This review was submitted before 2018 and has not been verified.
10/10
This hotel is very affordable and dead smack in the center of the town it’s nice to walk out the hotel and be near great restaurants and my favorite bar The Tree House
Hector
Stayed 1 night in Nov 2017
This review was submitted before 2018 and has not been verified.
8/10
Amelie
Stayed 3 nights in Jun 2017
This review was submitted before 2018 and has not been verified.
2/10
Girl at check in desk barely understood english and struggled to process that i had booked a room via expedia. Room was not cleaned once during our 5 night stay. Ants everywhere, woke up every morning with bites most likely from bed bugs as they looked completely different to our mosquito bites. Beds were rock hard and did not get a good night sleep once. The place is a dump that is clearly not well looked after
Emma
This review was submitted before 2018 and has not been verified.
8/10
Il est vrai que c'est un bon compromis pour y dormir une nuit ou deux.
L'accueil n'est pas génial, pas de service petit déjeuner, le ménage vraiment vite fait.
Ce lieu ne vend pas du tout de rêve, ce qui est embêtant quand on est sur cette île...il y a des spots un peu plus cher avec piscine à débordement et vue sur l'île...
Aurelie
This review was submitted before 2018 and has not been verified.
6/10
Ótima localização e quarto grande. As camas eram desconfortáveis e o staff era extremamente rude, mas está próximo ao lugar onde o ferry chega ( 10 min andando ), ou seja, é conveniente. Tem um 7 eleven ao lado também.
Verified traveller
This review was submitted before 2018 and has not been verified.
6/10
A decent hotel for the price. Great location. Our room didn't get cleaned for the whole three days. They could at least change sheets and towels and bring more toilet paper without the guests having to ask for it. Seemed like the hoasts didn't even care about their guests. However, I forgot my phone's memory card in my room after we had checked out, and when I came back to ask for it they had found it. So I'm really glad about that, otherwise I would have lost over 4000 photos.
Verified traveller
This review was submitted before 2018 and has not been verified.
8/10
Good stay, rooms was fair with comfy beds and an ok shower. Based in a great location
Kenneth
This review was submitted before 2018 and has not been verified.
2/10
Awfull place, if the "staff" was in the front "table" they didn't even look at you. Disgusting bathrooms, extremelly loud.
Ro y Carlos
This review was submitted before 2018 and has not been verified.
6/10
This hotel was within easy walk from the pier in the narrow streets of phi phi
Great location but noisy at night but to be expected on phi phi!!
The staff were awful we were checked in by what appeared to be a 10 year old girl who had no idea
The staff didn't speak to us once after many hellos and goodbyes but hey it was cheap and convenient!
fordo
This review was submitted before 2018 and has not been verified.
6/10
Lo justo y necesario. Paredes descascaradas olor a humedad al prender A/C. Cama gigante y comodisima
Hernan
This review was submitted before 2018 and has not been verified.
6/10
We stayed 3 nights in "The white 2". Location was good as it was close to all the bars and restaurants, as well to the pier.
Did not get soaps while room was made, and since reception closes early, one time we had no soaps for the night.
Wifi was good, AC as well.
Overall, it wasn't our most pleasant stay, but it had everything we needed.
Verified traveller
This review was submitted before 2018 and has not been verified.
6/10
Small room but good for the price ratio. Location is in the middle of Phi Phi and very easy to get around to both sides of bay. WIFI keeps getting disconnected frequently, but works anyway. Bed is quite good for sleeping but a/c quite noisy. Sink did have problems, it leaked and water went down to sink very slowly. It took hour for water from brushing teeth to go down. Room number was I7, second floor. There was no cleaning for our stay 3 days, we didn't specifically ask for it either. Clean towels we got from downstairs reception when we asked for them. For this price we could stay here again.
Jari-Ville
This review was submitted before 2018 and has not been verified.
10/10
It was great ,pleasant staff, and great night life on test beach , there is also a White Hotel 1 but are close together
Paul
This review was submitted before 2018 and has not been verified.
6/10
Verified traveller
This review was submitted before 2018 and has not been verified.
8/10
Verified traveller
This review was submitted before 2018 and has not been verified.
6/10
Hotel tranquilo mesmo no meio da vida noturna
Albino
This review was submitted before 2018 and has not been verified.
This review was submitted before 2018 and has not been verified.
6/10
I've had some problems finding the hotel because the map location is completely wrong. Then I passed the white hotel 2 and the staff didn't speak any English. when I found the white hotel they told me my booking was relocated to the white hotel 2 because the #1 is full. other than that I didn't have any problems...the room was nice, location is in in the center but away enough that all the parties don't bother you if you want to sleep.
Jure
This review was submitted before 2018 and has not been verified.
8/10
Lukas
This review was submitted before 2018 and has not been verified.
10/10
Moved us to the White hotel 2 but it was nicer there anyway. Good location, ended up staying an extra night phi phi is so lovely. Was a good hotel for a chilled out stay in phi phi. They cleaned the room everyday.
jo
This review was submitted before 2018 and has not been verified.
8/10
Verified traveller
This review was submitted before 2018 and has not been verified.
4/10
Die Zimmer sind okay, wenn man sich nur zum schlafen aufhält! Preis-Leistungs-Verhältnis zu teuer!
Strom und sogar Wasser ging zeitweise nicht!