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Crown Garden Hotel

3.0 star property
Hotel in Kota Bharu with 24-hour front desk and restaurant
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crown Garden Hotel

Beach
Lobby
Lobby
In-room safe, free WiFi, wheelchair access
Front of property

Reviews

6.6 out of 10

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Premier

Deluxe Premier

Deluxe Premier

Highlights

Air conditioning
Fridge
TV
Electric kettle
Free bottled water
Coffee/tea maker
Satellite channels
Daily housekeeping
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

Highlights

Air conditioning
Fridge
TV
Electric kettle
Free bottled water
Coffee/tea maker
Satellite channels
Daily housekeeping
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Superior Twin

Superior Twin

Superior Twin

Highlights

Air conditioning
Fridge
TV
Electric kettle
Free bottled water
Coffee/tea maker
Satellite channels
Daily housekeeping
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double

Superior Double

Superior Double

Highlights

Air conditioning
Fridge
TV
Electric kettle
Free bottled water
Coffee/tea maker
Satellite channels
Daily housekeeping
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Executive Studio Suite

Highlights

Air conditioning
Fridge
TV
Private bathroom
Electric kettle
Free bottled water
Coffee/tea maker
Satellite channels
  • City view
  • Sleeps 4
  • 1 King Bed

Standard Single Room, 1 Double Bed

Highlights

Air conditioning
Fridge
TV
Electric kettle
Free bottled water
Coffee/tea maker
Satellite channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Air conditioning
Fridge
TV
Private bathroom
Electric kettle
Free bottled water
Coffee/tea maker
Satellite channels
  • Sleeps 2
  • 1 King Bed

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Exterior
Grand Riverview Hotel
Pool
Parking included
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7.6 out of 10, Good, (280)
Grand Riverview Hotel
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About the area

Map
PT 302 & 303, Jalan Kebun Sultan, Kota Bharu, Kelantan, 15300

What's nearby

  • Siti Khadijah Central Market - 7 min walk - 0.7 km
  • Sultan Mohammad IV Stadium - 11 min walk - 1.0 km
  • Muhammadi Mosque - 14 min walk - 1.2 km
  • Billion Shopping Centre - 3 min drive - 2.9 km
  • Kota Bharu Mall - 4 min drive - 3.3 km

Getting around

  • Wakaf Bharu Station - 13 min drive
  • Kota Bharu (KBR-Sultan Ismail Petra) - 16 min drive

Restaurants

  • ‪Westlake Restaurant - ‬1 min walk
  • ‪金宾茶餐室 Restaurant Kam Pan - ‬1 min walk
  • ‪朋友茶餐室 Restaurant Sekawan - ‬1 min walk
  • ‪Keng Som Restaurant - ‬1 min walk
  • ‪R coffee fresh - ‬2 min walk

About this property

Crown Garden Hotel

Property highlights
You can look forward to dry cleaning/laundry services, a bar and a business centre at Crown Garden Hotel. Stay connected with free in-room WiFi, and guests can find other amenities, such as a restaurant.
Other perks include:
  • Free self-parking
  • A round-trip airport shuttle (surcharge), express check-in and a 24-hour front desk
  • A banquet hall, free newspapers and luggage storage
Room features
All 81 rooms offer comforts such as air conditioning, in addition to perks such as free WiFi and safes.
Extra amenities include:
  • TVs with satellite channels
  • Fridges, electric kettles and daily housekeeping

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) during limited hours on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 8 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
Early check-in fee: MYR 100.00
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MYR 100.00

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 50.0 per day.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MYR 35.00 per room (one way)
  • Early check-in fee: MYR 100.00 (subject to availability)
  • Late check-out fee: MYR 100.00 (subject to availability)
  • Rollaway bed fee: MYR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Crown Garden Hotel Kota Bharu
Crown Garden Kota Bharu
Crown Garden
Crown Garden Hotel Kota Bharu Kelantan
Crown Garden Hotel Hotel
Crown Garden Hotel Kota Bharu
Crown Garden Hotel Hotel Kota Bharu

Frequently asked questions

Is Crown Garden Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crown Garden Hotel?

Self-parking is free at this property.

What time is check-in at Crown Garden Hotel?

Check-in begins at 2 PM. Early check-in is available for a fee of MYR 100.00 (subject to availability).

What time is check-out at Crown Garden Hotel?

Checkout is at noon. Late checkout is available for MYR 100.00 (subject to availability).

Does Crown Garden Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MYR 35.00 per room applies.

Where is Crown Garden Hotel located?

Situated in Kota Bharu, this hotel is within a 10-minute walk of Siti Khadijah Central Market and Kampung Kraftangan. Handicraft Village and Craft Museum and Istana Batu are also within 15 minutes.

Crown Garden Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 2 out of 32 reviews" "
Rating 8 - Good. 12 out of 32 reviews" "
Rating 6 - Okay. 10 out of 32 reviews" "
Rating 4 - Poor. 7 out of 32 reviews" "
Rating 2 - Terrible. 1 out of 32 reviews" "

6.8/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

CHEE KHEONG

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Old and dirty towels. Staff respond is poor.
Stayed 2 nights in Apr 2022

6/10 Okay

dalila

Business traveller
Liked: Cleanliness, staff & service
very afffordable. not expect so much. basic amenities availble. but the hotel is bit too old. but value the money
Stayed 1 night in Oct 2021

8/10 Good

LIM

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

Ramli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
At price, it worth staying
Location is good with shopping centre nearby with just a walking distance. There a lot of eateries around. As for the room, there is a tv but only 2 channel to view. Front desk staff are kind and very helpful
Stayed 2 nights in Feb 2020

6/10 Okay

Lim

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Good location. Services are quite poor. A lot of items are only available upon request
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Stayed 1 night in Feb 2020

8/10 Good

Norazlan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

6/10 Okay

Hui Ming

Disliked: Cleanliness, staff & service
location is good but not the hotel condition
Hotel location is good n convenient. many stalls along the street. there's one famous nasi ayam kukus nearby but very long queue. the receptionist is very friendly n too bad forgotten to mark her name. the rest of the staff so so ... no smiling face n no greeting at all. housekeeping service is very poor too. hotel condition is old n it would rate better / attract more guests if they can improve & re touch~up the hotel.
Stayed 1 night in Sep 2019

6/10 Okay

Henry, Ipoh, Perak DR

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities
The only LIKE that I love most.. Is the LOCATION as its everybody's preferred CHOICE : there are 3 banks, Food are aplenty... all within walking distance...
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Staff & service
some staff give very excellent servis.. keep it up
Stayed 2 nights in Apr 2019

6/10 Okay

Juliana, Penang, My

Liked: Staff & service
Pros: Nice reception Clean room Cons: No towel until 12am very bad Sound proofing bot good and we can here all the noise from banquet hall for cny dinner Bed is too soft Room quite small
Stayed 1 night in Feb 2019

6/10 Okay

Faizulzila

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Tv rosak, Telefon bilik rosak
Stayed 1 night in Feb 2019

6/10 Okay

Mun

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2018

4/10 Poor

Tan, Kelantan

Liked: Cleanliness
Disliked: Property conditions & facilities
Unpleasant experience
The door of the room can’t open. I call the receptionist and promised to come up to solve it. Waited for more than ten minutes, no come up. Go down to the reception counter and a man follow me to solve it It should not happen this way
Stayed 1 night in Oct 2018

8/10 Good

SAADATUL NAFISAH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2018

2/10 Terrible

Nur syafiqah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very dirty place , comforter not change very smelly room
Stayed 1 night in Sep 2018

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Good location but room lack of view
Good location, at a quiet corner but within walking distance to shopping and eateries. Room was small and had no view. My window was facing another room's window. Breakfast lacks variety.
Stayed 1 night in Jul 2018

4/10 Poor

KAZUHIRO

Disliked: Cleanliness, property conditions & facilities, room comfort
No Standard
Room is very smelly. No windows.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 2 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, good value
Nice location with good wifi. they have acceptable breakfast spread. Parking could be an issue if they have events like wedding dinner at night
Stayed 3 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Never Again.
I paid extra to get deluxe room but given a room without window. I believe they purposely choose the room for online customer.The hotel location is at secluded area and you don't feel safe to walk arround especially if you are alone.

4/10 Poor

Gregory

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Positives: Location is good...in Chinatown itself with loads of food everywhere. Friendly staff. Negatives: Hotel needs a huge revamp. The condition of the room I stayed is worn & old. not worth the money. Small vs other hotels I stayed before within tht price range. Slow wifi. Old box TV...not even flat screen. Moldy toilet tiles. Even the chrome on the shower severely corroded. Unless they do a major upkeep of the hotel, I can safely say I will not stay here again.

4/10 Poor

Cris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room cleanest very bad.