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"friendly staff, quiet and tranquil environment, room is very new and clean "

"Awesome onsen facility and hotel meals! "

"What a great hotel! Clean comfortable rooms in a lovely setting, an easy walk to shops and restaurants. We especially appreciated the welcoming, friendly staff who spoke excellent English. The bar was cozy and featured amazing cocktails - the gin & tonic with "forest" syrup was my favorite (so much so that I bought a bottle of the syrup to bring home). Would absolutely recommend this hotel, and hope to visit again someday!"

"The room was clean and smell good. Also, it has a nice public bath."

"perfect!"

"The location was great with Katakurakan right in front of Hotel."

"Really enjoyed our short stay and visiting this area. Walkable distance from the station and lake. A full Japanese-style breakfast was beautifully presented with some alternatives also on offer - fruit, eggs, bacon etc. We visited in May when the hotel and Suwa generally were very quiet so we were able to enjoy the hotel facilitie - the modern reception area and onsen. Good size room with twin beds. Go for one with a lake view if possible."

"excellent location, room suitable for its price range. "

"The staff went out of their way to assist with several things. The Chinese restaurant was great. We were able to do laundry. "

"野鳥撮影を目的に２泊し、周辺を散策しましたが、野鳥が全く出ず、撮影できたのはジョウビタキとゴジュウカラのみでした。施設そのものは最高でしたが、地球温暖化による生態系」の影響が気になります。"

"The owner who was only the other person there was very kind and drove me up to the bus stop with my heavy luggage in very snowy, icy conditions, beautiful views, winter wonderland of snow and ice. incredible views."

"The rooms were big, clean and im a nice location!! "

"It was very clean and the staff was nice "

"It is a really excellent hotel with wonderful staff. The room was very good."