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"friendly staff, quiet and tranquil environment, room is very new and clean "

"What a great hotel! Clean comfortable rooms in a lovely setting, an easy walk to shops and restaurants. We especially appreciated the welcoming, friendly staff who spoke excellent English. The bar was cozy and featured amazing cocktails - the gin & tonic with "forest" syrup was my favorite (so much so that I bought a bottle of the syrup to bring home). Would absolutely recommend this hotel, and hope to visit again someday!"

"perfect!"

"The room was clean and smell good. Also, it has a nice public bath."

"Awesome onsen facility and hotel meals! "

"excellent location, room suitable for its price range. "

"The rooms were big, clean and im a nice location!! "

"The location was great with Katakurakan right in front of Hotel."

"It was very clean and the staff was nice "

"静かで落ち着ける。空気も良く、ゆったりくつろげます。少しずつ設備が老朽化していることを感じますが、それなりに改善はされているように感じます。でも、とにかくロケーションが素晴らしいです。"

"The staff went out of their way to assist with several things. The Chinese restaurant was great. We were able to do laundry. "

"Really enjoyed our short stay and visiting this area. Walkable distance from the station and lake. A full Japanese-style breakfast was beautifully presented with some alternatives also on offer - fruit, eggs, bacon etc. We visited in May when the hotel and Suwa generally were very quiet so we were able to enjoy the hotel facilitie - the modern reception area and onsen. Good size room with twin beds. Go for one with a lake view if possible."

"Fresh fruits and vegetables for breakfast, helpful staff, and very quiet accommodations led to a very pleasant 3-night stay. Overall, highly recommended."

"Surprisingly great value for the price. Great family friendly facility."