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"Perfect airport hotel "

"The hotel is small and, on the face of it basic. But has everything you need or would want for either an airport stopover or even a longer stay. At the prices they charge, half the amenities would still be wonderful value for money but the room had everything - quiet fan, air con, wonderful warm shower and very clean and big bedroom and toilet. Even a selction of different sized slippers and all the necessary toiletries. The service, from two people who spoke about as much English as me Vietnamese, was exceptional as, apart from the very cheap and efficient private airport collection and drop off, they provided me with two free all inclusive (milk and suger) sachets of coffee, a couple of bottles of water plus did their best to communicate through a translation App. Cannot fault anything and you would have to be looking for five star treatment if you were not satisfied. VERY BIG THANKS to both people concerned and, if I ever fly into Hanoi (Noi Bai) Airport again, I'd feel thrilled to use the Familt Transit Hotel again. Incidentally, it's too hot and humid to walk much of the year BUT the hotel is within walkable distance of both arrivals and departures, although you have to criosss a main road (which has breaks in the central reservation) to get from one ot the other."

"very helpful staff and nice room"

"Good place to stay when your flight is delayed."

"It’s actually a great place to stay if you’re short on time for a connecting flight. But don’t expect it to be luxurious. It has everything you need."

"A beautiful hotel in every way."

"Staff were super helpful. Very close to the airport so great if you have an early flight or get in late. Beds like many hotels have thin mattresses. Overall very happy. "

"Poor upkeep. Burnt carpet and room still had a full ash tray in it. "

"far away, smelly and dirty room, not worth the trip. Nothing around the area. Crowded and loud dining hall with locals screaming"