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Airport Hotel Hanoi Convenient & Friendly

2.5 star property
Hanoi hotel in Soc Son with free breakfast and free airport shuttle
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Airport Hotel Hanoi Convenient & Friendly

Front of property
Deluxe Triple Room, City View (Free one way airport transfer) | View from room
Restaurant
Reception
Shower, rainfall showerhead, free toiletries, hair dryer

Reviews

7.6 out of 10

Good

Popular amenities

  • Free airport shuttle
    Free airport shuttle
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Family Room, with Window (Free one way airport transfer)

Deluxe Family Room, with Window (Free one way airport transfer)

Deluxe Family Room, with Window (Free one way airport transfer)

Highlights

Soundproofed
Individually furnished
Fireplace
Air conditioning
Flat-screen TV
Renovated in 2019
Fan
Blackout curtains
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Superior Double or Twin Room, with Window (Free one way airport transfer)

Superior Double or Twin Room, with Window (Free one way airport transfer)

Superior Double or Twin Room, with Window (Free one way airport transfer)

Highlights

Soundproofed
Individually furnished
Fireplace
Air conditioning
Flat-screen TV
Renovated in 2019
Fan
Blackout curtains
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Triple Room, City View (Free one way airport transfer)

Deluxe Triple Room, City View (Free one way airport transfer) | View from room

Deluxe Triple Room, City View (Free one way airport transfer)

Highlights

Soundproofed
Individually furnished
Fireplace
Air conditioning
Flat-screen TV
Renovated in 2019
Fan
Blackout curtains
  • 28 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Large Single Bed

View all photos for Superior Triple Room, with Window (Free one way airport transfer)

Superior Triple Room, with Window (Free one way airport transfer)

Superior Triple Room, with Window (Free one way airport transfer)

Highlights

Soundproofed
Individually furnished
Fireplace
Air conditioning
Flat-screen TV
Renovated in 2019
Fan
Blackout curtains
  • 20 sq m
  • Sleeps 4
  • 1 Large Single Bed and 1 Queen Bed

View all photos for Superior Single Room, with Window (Free one way airport transfer)

Minibar, in-room safe, individually furnished, desk

Superior Single Room, with Window (Free one way airport transfer)

Highlights

Soundproofed
Individually furnished
Fireplace
Air conditioning
Flat-screen TV
Renovated in 2019
Fan
Blackout curtains
  • 18 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Deluxe King Room, City View (Free one way airport transfer)

Deluxe King Room, City View (Free one way airport transfer)

Deluxe King Room, City View (Free one way airport transfer)

Highlights

Soundproofed
Individually furnished
Fireplace
Air conditioning
Flat-screen TV
Renovated in 2019
Fan
Blackout curtains
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Dien Xa Village, Quang Tien Hamlet, Soc Son District, Hanoi, Hanoi Province, 10000

What's nearby

  • Melinh Plaza - 5 min drive
  • Thanh Chuong Viet Palace - 12 min drive
  • West Lake - 17 min drive
  • BRG Legend Hill Golf Resort - 18 min drive
  • Hoan Kiem Lake - 26 min drive

Getting around

  • Ga Phuc Yen Station - 13 min drive
  • Ga Thạch Loi Station - 13 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 5 min drive

Restaurants

  • ‪Phở Cồ - ‬2 min drive
  • ‪Starbucks - ‬6 min drive
  • ‪Two Tigers - ‬11 min walk
  • ‪Memos Fastfood&Drinks - ‬5 min drive
  • ‪Hai Yen 20 - ‬19 min walk

About this property

Airport Hotel Hanoi Convenient & Friendly

Transformed hotel, renovated in 2019 and located in Soc Son
Take advantage of free breakfast (local cuisine), a free return airport shuttle and a coffee shop/cafe at Airport Hotel Hanoi Convenient & Friendly. In addition to a restaurant, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Access to a nearby indoor pool, tour/ticket information and a water dispenser
  • Multilingual staff, a front desk safe and a TV in reception
  • Guest reviews speak well of the proximity to the airport
Room features
All guest rooms are individually furnished, and boast comforts, such as 24-hour room service and fireplaces, as well as perks, such as laptop-friendly workspaces and air conditioning.
More amenities include:
  • Bathrooms with rainfall showers and bidets
  • 32-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, fans and daily housekeeping

Languages

English, French, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free secured, covered self parking on site

Food and drink

  • Free local cuisine breakfast available daily 6:30 AM to 10:00 AM
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • Access to nearby indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • 5 floors
  • Built in 2014
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Fan
  • Fireplace
  • Free local calls
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome

We should mention

This property does not have any lifts

Property is also known as

Hanoi Convenient & Friendly
Airport Hotel Hanoi Convenient Friendly
Airport Hotel Hanoi Convenient & Friendly Hotel
Airport Hotel Hanoi Convenient & Friendly Hanoi
Airport Hotel Hanoi Convenient & Friendly Hotel Hanoi

Frequently asked questions

How much is parking at Airport Hotel Hanoi Convenient & Friendly?

Self-parking is free at this property.

What time is check-in at Airport Hotel Hanoi Convenient & Friendly?

Check-in start time: 2:00 PM; check-in end time: 10:00 AM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Airport Hotel Hanoi Convenient & Friendly?

Checkout is at noon. Late check-out is available for a fee.

Does Airport Hotel Hanoi Convenient & Friendly provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Airport Hotel Hanoi Convenient & Friendly located?

Located in Soc Son, this hotel is 2.6 mi (4.2 km) from Melinh Plaza and within 9 miles (15 km) of Thanh Chuong Viet Palace and Vantri Golf Club. Tam Dao National Park and BRG Legend Hill Golf Resort are also within 12 miles (20 km).

Airport Hotel Hanoi Convenient & Friendly Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 45 out of 98 reviews" "
Rating 8 - Good. 20 out of 98 reviews" "
Rating 6 - Okay. 10 out of 98 reviews" "
Rating 4 - Poor. 7 out of 98 reviews" "
Rating 2 - Terrible. 16 out of 98 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Vitaliy, San Francisco

Stayed 1 night in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
I really liked the location. A very busy intersection and fun to watch all the scooters. Cool area to walk.
Stayed 1 night in Apr 2024

8/10 Good

Albert

Travelled with family
Disliked: Amenities
The room was spacious. The location was not easy to find. Took two taxi drivers but still ended up with the wrong hotel.
Stayed 1 night in Apr 2024

2/10 Terrible

jonathan

Stayed 1 night in Apr 2024

2/10 Terrible

Kevin

Stayed 1 night in Mar 2024

10/10 Excellent

Matthew

Stayed 1 night in Dec 2023

8/10 Good

Kyung

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I had a super early flight so decided to stay close to the airport on my final day - this place was great for that purpose. The staff was friendly and helpful. He set everything up for my 5 am car pick up to the airport. The room was spacious and clean. There was a lot of noise coming from outside so if you are light sleeper like me, you may have some issues with sleeping - music, cars, chickens, etc. It's a good place to stay if you need to be close to the airport but wouldn't recommend it as your main stay during your trip - not a lot going on in the surrounding area.
Stayed 1 night in Oct 2023

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You refused to allow me to check in. Even though I showed you my booking confirmation and they agreed in was the right hotel. Whoever I dealt with last night couldn’t speak any English besides telling saying “no booking, no booking” while waving his finger in my face. I believe your hotel is a scam. Instead of trying to help me, you had a group of your friends in the lobby, laughing at me because I was struggling to communicate even through translator. I would not recommend your hotel to anybody. I filed a claim against you to Expedia and to my credit card company. THIS HOTEL IS A SCAM!! I was rufused check in even after showing him my booking confirmation and using a translator app. DO NOT STAY HERE! You might show up and they wouldn’t check you in or help you.. they’ll just scream at you “no booking no booking!!”
Stayed 1 night in Sep 2023

10/10 Excellent

Jatinder

Stayed 4 nights in Sep 2023

4/10 Poor

Stephen

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I arranged an airport pick up with the hotel, which they confirmed but they did not show up. Called the hotel and needed a helpful local at the airport to translate. Hotel said "get a taxi". Wasted 90 minutes
Stayed 1 night in Aug 2023

6/10 Okay

Shiho

Travelled with family and small children
It is a very small hotel near the airport. Good for people who are looking for a night stay outside the airport to catch a flight the next day.
Stayed 1 night in Aug 2023

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly service. Close to the airport with shuttle service makes it perfect for overnight transfers.
Stayed 1 night in May 2023

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful and friendly. Rooms bright and clean. Excellent breakfast.
Stayed 1 night in May 2023

2/10 Terrible

Eran

Business traveller
Could not find the place and had to take another
The taxi driver could not find the place based on the hotel name and address. We reached a hotel with the exact same name, but they said they are not the one (and it didn't look like it). After spending a lot of time in the middle of the night, I took another hotel.
Stayed 1 night in Apr 2023

10/10 Excellent

Ampha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A ok
Stayed 1 night in Apr 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner of this property was extremely helpful. I have absolutely no complaints
Stayed 2 nights in Mar 2023

6/10 Okay

Alan B

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The property has changed names and was very difficult to find - even for a native taxi driver who also spoke English. Mr. Henry had offered to pick us up at the airport, but then wanted us to call him when we arrived. But we didn't have a local SIM card, there weren't any local businesses to help us call (from domestic arrivals), and my computer could not connect to the airport free Wi-Fi. However, Mr Henry was otherwise friendly. Overall, I would not recommend this hotel.
Stayed 1 night in Feb 2023

10/10 Excellent

Satoshi

Stayed 1 night in Mar 2023

2/10 Terrible

Peter

Stayed 1 night in Feb 2023

2/10 Terrible

William

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent

Julie

Stayed 1 night in Feb 2023

10/10 Excellent

Dong hai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 1 night in Feb 2023

4/10 Poor

Joy

Liked: Staff & service
Which Hotel???
I would second the assessment of other reviewers that (Mr.) Henry is a great asset to the company. The hotel was quiet, had a lift, plenty of hot running water and free transfer to airport. However, it wasn't the hotel I booked. I had tried to look on my phone at the map directions to the hotel but got a message saying that the location could not be found. When I arrived at Hanoi airport, I tried again. Same result. The driver had the same issue. He drove around for some time, but there are many small airport hotels on side roads and our search was unsuccessful. He rang the number,and eventually got directions which took us to Viet Village Hotel where a pleasant young man who identified himself as Henry came out to meet me and confirmed the reservation. During booking, I had read that 'Airport Hotel Hanoi Convenient and Friendly' did go under other names and thought there must have been a name change since they advertised the property, not that it was a totally different place. There were not many places around Viet Village to get food and after I'd taken a shower and returned to reception, there seemed to be no one around. The next morning in the taxi on the way to the airport I saw, on the right, 'Airport Hotel Hanoi, Convenient and Friendly'. I can only assume they advertise one hotel and then allocate bookings among a number that Henry speeds between. Though I did get somewhere to sleep, it was confusing and a little disconcerting.
Stayed 1 night in Jan 2023

6/10 Okay

Sherryl

Travelled with group
I made a reservation for twin beds and to have a taxi pick us up. Emails went back and forth for this. A Mr Henry signed the emails. When we arrived there was no taxi,but eventually we got there. The non-English speaking night clerk showed us to a room with one double bed. I tried to indicate we needed 2 beds. He took us to another room with a queen sized bed. We were very tired so agreed it was ok. The room was clean, quiet, pretty small, but all that we needed. Next morning we went down to the lobby for breakfast before taking a taxi to the airport. No food was there, but the young clerk gave us a snack and went off to order us eggs and toast. He also called for help from the English speaking owner? After a bit of back and forth he informed us that Hanoi Airport Hotel Convenient and Friendly had been out of business for 2 years and the new name was Hanoi Airport Hostel. However the sign outside still says Hanoi Airport Hotel Convenient and Friendly. I also got an email when I returned home from Mr Henry asking for a review. It's all very confusing. I believe I paid the right amount for what we got but will be looking on my credit card to see that I was only billed once (to be on the safe side). You should check into this to see what is going on so others don't get confused.
Stayed 1 night in Jan 2023

10/10 Excellent

Craig

Stayed 1 night in Jan 2023

General hotel information

Check-In Time
2:00 PM
Check-Out Time
12:00 PM
Star Rating
2.5
Address
Dien Xa Village, Quang Tien Hamlet, Soc Son District, Hanoi, Hanoi Province