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"We were able to check in early, which was a big plus. Plenty of parking was available. Food at the restaurant was good. Communication was a bit of a challenge, since we spoke English and the staff mostly spoke French but there was a man at the bar/restaurant who spoke English. The elevator is a bit small and the winding road to drive to the hotel was a challenge but the place is beautiful up in the mountains."

"We first stayed here as the Bella Lui Hotel but it is now run by a youth hostel organisation. It has lost the charm of the private hotel and is now, because it is a hostel, more functional. The period furniture and ornaments have been replaced by standard facilities. However, the staff are very helpful and location is the key - within walking distance of Crans centre with some amazing views. But the breakfast is the big disappointment. It was wonderful but is now barely adequate. A small...

"First time visiting Crans-Montana and we were not disappointed - the hotel was a little older but extremely well maintained and very cozy. The staff were so friendly and the restaurant onsite had an amazing fondue offering. They have a drop off and pick up ski service that made it super easy to get on the mountain as well. We'd like to come back in the summer and will definitely consider staying here again."

"Wonderful room w spectacular view Great professional and helpful staff Very nice spa area with pool hamam and sauna I even went into the cold plunge "

"Very good "

"It was a fun experience stay in the Alps. The rooms were nice and the service was good."

"Highly recommended definitely would stay again"

"Nice hotel and very nice staff. Views were amazing. Only downside is that buses only run til 730 and the town is a bit far but the lift is right there"

"The location is very convenient. Just few steps from the train station Saba’s time at the reception is very co operative and friendly "

"We booked this hotel at the last minute due to realizing a different hotel we had booked was much further from our destination than we thought. The staff were extremely friendly. When we told them that we would be checking out very early the next morning, they made us a packed lunch to take on our trip. We also received 20% off dinner at their on-property restaurant which ended up being the best meal of our trip. "

"Comfortable stay and easy check in. We got in late and the self check in was very easy to understand. Amazing view on the castle! A short walking distance to the town centre/square. The breakfast was really good and the people working there were very welcoming!"

"Great little hotel and very walkable to many restaurants "

"Very cute and near the train station and old town. Breakfast was very good. "

"Sehr schönes stilvolles Hotel! Sehr angenehmer Aufenthalt."