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Hotel Kilimanjaro

3.0 star property
Hotel with a rooftop terrace, near El Arenal Beach
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Kilimanjaro

Beach nearby
Outdoor pool, pool loungers
Lobby
Lobby
Double Room, Balcony

Reviews

7.8 out of 10

Good

Popular amenities

  • All-inclusive
  • Bar
  • Breakfast available
  • Pool
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room, Balcony

Double Room, Balcony

Double Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Private bathroom
Desk
  • 23 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Single Room, Balcony

Single Room, Balcony

Single Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Private bathroom
Desk
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room, Balcony

Triple Room, Balcony

Triple Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Private bathroom
Desk
  • 26 sq m
  • Sleeps 3
  • 3 Single Beds

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Pool
Breakfast included
Kids pool
Free WiFi
7.4 out of 10, Good, (545)
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About the area

Map
Gran I General Consell, 47, El Arenal, Llucmajor, Mallorca, 7600

What's nearby

  • Port of El Arenal - 8 min walk
  • Playa de Palma - 9 min walk
  • Aqualand El Arenal - 9 min walk
  • El Arenal Beach - 11 min walk
  • Palma Aquarium - 7 min drive

Getting around

  • Marratxi Pont d Inca Station - 13 min drive
  • Palma de Mallorca (PMI) - 15 min drive

Restaurants

  • ‪Club Nautic el Arenal - ‬8 min walk
  • ‪De Heeren Van Amstel - ‬11 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Bier Express Cafe - ‬10 min walk
  • ‪Restaurante del Sol - ‬6 min walk

About this property

Hotel Kilimanjaro

Hotel near El Arenal Beach
You can look forward to a poolside bar, a rooftop terrace and an arcade/games room at Hotel Kilimanjaro. Free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with a library and a bar.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with sunloungers
  • Buffet breakfast (surcharge), a local area shuttle and a billiards/pool table
  • A lift, a 24-hour front desk and luggage storage
  • Tour/ticket information, a vending machine and a banquet hall
  • Guest reviews give top marks for the helpful staff
Room features
All 141 rooms offer comforts such as air conditioning, in addition to perks such as free WiFi and sound-insulated walls.
More amenities include:
  • Bathrooms with baths or showers
  • Balconies, free infant beds and ceiling fans

All-inclusive details

All-inclusive room rates at Hotel Kilimanjaro are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals and snacks included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 10 per day)
  • Area shuttle (surcharge)
  • Limited on-site parking (max 4 spaces per unit)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 10 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Family friendly

  • Arcade/game room
  • Children's pool
  • Free cot
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

More

  • 2 buildings
  • 9 floors
  • Banquet hall

Room amenities

Bedroom

  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
All-inclusive room rates include a maximum of 3 alcoholic drinks per customer during each meal service due to local laws. More alcoholic drinks are available to purchase.

Renovations and closures

The property is closed between 8 October and 8 May.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 10 per person
  • Nearby parking fee: EUR 10 per day (49 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

Kilimanjaro Hotel Playa de Palma
Kilimanjaro Playa de Palma
Hotel Kilimanjaro Playa de Palma
Hotel Kilimanjaro Hotel
Hotel Kilimanjaro Llucmajor
Hotel Kilimanjaro Hotel Llucmajor

Frequently asked questions

Does Hotel Kilimanjaro have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Hotel Kilimanjaro pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Kilimanjaro?

Limited spots are available.

What time is check-in at Hotel Kilimanjaro?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Hotel Kilimanjaro?

Checkout is at 11 AM.

Are there all-inclusive benefits at Hotel Kilimanjaro?

Some rate plans available at this hotel are all-inclusive.

Where is Hotel Kilimanjaro located?

Situated near the beach, this hotel is within a 15-minute walk of Port of El Arenal and El Arenal Beach. Playa de Palma and Aqualand El Arenal are also within 10 minutes.

Hotel Kilimanjaro Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 44 out of 159 reviews" "
Rating 8 - Good. 71 out of 159 reviews" "
Rating 6 - Okay. 32 out of 159 reviews" "
Rating 4 - Poor. 6 out of 159 reviews" "
Rating 2 - Terrible. 6 out of 159 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Barbara

Stayed 9 nights in Aug 2024

10/10 Excellent

Nour

Liked: Cleanliness, staff & service
Friendly staff, clean room. Breakfast was really good
Stayed 4 nights in Sep 2024

2/10 Terrible

Tomasz

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Hotel looked nothing like on the pictures. Rooms are not clean properly, we have arrived late on Friday night and in the morning we have find dirty sock which wasn’t ours, floors are not clean. On the third day we want our room cleaned, so we left to have fun in the city, when we come back our airport was stolen from the bags which we put in cupboards. We have informed front desk about that incident, but they told us that they aren’t able to do anything, and let the person get away with stealing items from customers. They offer us a 3 free drinks as the recompense, which is really stupid.
Stayed 7 nights in Aug 2024

8/10 Good

Hilary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at Hotel kilamanjaro such a refreshing hotel air conditioning was used throughout the hotel breakfast choices came with a wide variety my hotel view from the pool was amazing staff were very helpful and generous at helping check in early.
Stayed 2 nights in Jul 2024

2/10 Terrible

Shalee

Stayed 1 night in Jul 2024

10/10 Excellent

Daria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

William Bernard

Liked: Cleanliness
Everything was great, the staff was helpful and the location is not far from the beach. The prices were great!
Stayed 2 nights in Jul 2024

10/10 Excellent

Sonia ira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem of a hotel
What a gem of a hotel only 3 stars but I personally would rate it as a 4 star hotel , very clean , staff helpful and welcoming, I booked a single room but had a larger room 2single beds and bathroom which was a bonus , pool area inviting and clean . I would definitely recommend this hotel to friends/family
Stayed 4 nights in Jun 2024

8/10 Good

Giuseppe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and helpful staff!
Stayed 4 nights in May 2024

6/10 Okay

Damian

Stayed 2 nights in Jul 2023

2/10 Terrible

Robert

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice experience overall.
Everything was good. The service was as expected, the room was as described, and the breakfast offered a variety of delicious food. The only drawback was that the Wi-Fi was either super slow or not working at all.
Stayed 3 nights in Jul 2022

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Blew my expectations away
Really enjoyed my stay! Hotel totally met and exceeded my expectations. The staff were absolutely fantastic - consistently went above and beyond, and the room was very modern.
Stayed 5 nights in Aug 2021

8/10 Good

Georg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekt för sol och bad.
Trevligt hotell med alla bekvämligheter man behöver på en sol-och-bad-semester. Bra åtgärder för att minimera smittspridning och alla medarbetare skötte detta perfekt. Rummet väl utrustat och sängarna riktigt sköna. Poolområdet är inte så stort men under vår vistelse var det aldrig någon trängsel. Frukosten riklig och med stort utbud för att passa alla smaker. Nära stranden men har en rejäl uppförsbacke, något att tänka på om man inte är fullt rörlig eller har flera små barn.
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and had all that was needed for a night stay. 3 blocks from bus station. Staff was immediately helpful after locking key in room.
Stayed 1 night in Jul 2021

8/10 Good

Sig, Fort Myers FLORIDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed there just for one night to be close to the airport. Hotel is not big but remodeled and very clean. I was very comfortable staying the night there.
Stayed 1 night in Oct 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Stayed 5 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Decent and comfortable w/o high cost
I didn’t realize when I booked it that the hotel is located in a residential neighborhood of middle class building apts - they were a couple of very nice restaurants that the local frequent which was an experience in itself to mingle with Mallorcans and away from the restaurants which are very often tourist traps. Food at the hotel restaurant was good and so was the room. The TV was a little tiny (compared to American sizes) but who cares, I never even had time to turn it on. The hotel front desk (Sara) speaks 5.5 languages and was extremely helpful and friendly; the superb job she does makes me want to go back to the hotel.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
basic
very basic hotel, staff were very informative.
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with friendly staff, located very near the beach
Stayed 4 nights in Jul 2018

8/10 Good

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need A Break
Needed a short break and this was absolutely ideal. Staff and pool made it for me.
Stayed 5 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great value for what we paid
We arrived early and the room was ready earlier than expected, we went alinclusive and had a lovely 3 nights, lady at the pool bar was especially good, always smiling and very good service.
Stayed 3 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Review
Room didn't have a/c and had a numerous leeks in the bathroom which was coming through the tiles which sounded like it was coming from the boiler room which was very loud. Other than that the service was excellent and the staff very friendly. Good location near the beach.
Stayed 4 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Would have loved to be able to sleep. Lots of noise at 3am and no air conditioning,or fan
Stayed 10 nights in Jul 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Basic
Very basic rooms, bordering on dormitory quality. But very clean. Bathroom was last done in the 1980's it looked like but again was very clean. Breakfast was included but you had to wear a non removable wrist band that was put on at check in and was supposed to be kept on for the duration of stay. It was like being tagged!!