Sandman Hotel & Suites London Downtown

2.5 star property
Enjoy helpful staff and modern comforts in this downtown retreat. Savor your day with continental options for breakfast then connect to high speed Wi-Fi.

Photo gallery for Sandman Hotel & Suites London Downtown

Exterior
Interior
Lobby
Executive Suite, 1 King Bed, Non Smoking | Private kitchenette
Standard Room, 2 Queen Beds, Non Smoking

Reviews

7.2 out of 10
Good

Popular amenities

  • Housekeeping
  • Pet-friendly
  • Laundry
  • Breakfast included
  • Air conditioning
  • Parking available
The current price is AU$138
includes taxes & fees
13 Mar - 14 Mar

Room options

Available filters for rooms
Showing 6 of 6 rooms

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Private bathroom
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Private bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
LCD TV
Separate bedroom
Blackout curtains
Shower/bath combination
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Private bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 King Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
LCD TV
  • Sleeps 4
  • 1 King Bed

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About the area

Map
374 Dundas St, London, ON, N6B1V7

What's nearby

  • London Convention Center - 7 min walk
  • Victoria Park - 8 min walk
  • London Music Hall - 11 min walk
  • Budweiser Gardens - 12 min walk
  • University of Western Ontario - 5 min drive

Getting around

  • London, ON (XDQ-London Train Station) - 11 min walk
  • London, ON (YXU-London Intl.) - 15 min drive

Restaurants

  • ‪Tim Hortons - ‬13 min walk
  • ‪Queens Cafe - ‬9 min walk
  • ‪The Morrissey House - ‬1 min walk
  • ‪Crabby Joe's Tap & Grill - ‬4 min walk
  • ‪Coffee Culture - ‬5 min walk

About this property

Sandman Hotel & Suites London Downtown

Hotel near Budweiser Gardens
You can look forward to free full breakfast, dry cleaning/laundry services and a fireplace in reception at Sandman Hotel & Suites London Downtown. Free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and a business centre are available to all guests.
You'll also enjoy the following perks during your stay:
  • Self-parking (surcharge), a lift and ATM/banking services
  • A vending machine, free newspapers and a TV in reception
  • A water dispenser, a computer station and smoke-free property
  • Guest reviews say great things about the helpful staff
Room features
All 109 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and hairdryers
  • 32-inch LCD TVs with satellite channels
  • Fridges, microwaves and coffee/tea makers

Languages

English, French, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CAD 18.08 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made on-site instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 28.25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 16 kg per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

  • Self-parking fee: CAD 18.08 per day
  • Pet fee: CAD 28.25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Suites Downtown Hotel London
Holiday Inn Express Suites Downtown London
Holiday Inn Express Suites Downtown

Frequently asked questions

Is Sandman Hotel & Suites London Downtown pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 16 kg per pet. There's a fee of CAD 28.25 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Sandman Hotel & Suites London Downtown?

As of 21 Feb 2025, prices found for a 1-night stay for 2 adults at Sandman Hotel & Suites London Downtown on 13 Mar 2025 start from AU$138.45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sandman Hotel & Suites London Downtown?

Self-parking is available for CAD 18.08 per day.

What time is check-in at Sandman Hotel & Suites London Downtown?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Sandman Hotel & Suites London Downtown?

Checkout is at 11 AM.

Where is Sandman Hotel & Suites London Downtown located?

Located in Downtown London, this hotel is within a 15-minute walk of Jonathon Bancroft-Snell Gallery and Budweiser Gardens. University of Western Ontario is 2.4 mi (3.8 km) away. London, ON (XDQ-London Train Station) is 11 minutes by foot and London Station is 11 minutes.

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Sandman Hotel & Suites London Downtown Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 302 out of 1097 reviews
Rating 8 - Good. 338 out of 1097 reviews
Rating 6 - Okay. 231 out of 1097 reviews
Rating 4 - Poor. 119 out of 1097 reviews
Rating 2 - Terrible. 107 out of 1097 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Luc

It was a great stay! Very happy
Stayed 1 night in Feb 2025

8/10 Good

Karen

Close to the hospital, staff were very polite, easy parking
Stayed 2 nights in Jan 2025

8/10 Good

Wayne

Good location and good value
Stayed 1 night in Jan 2025

8/10 Good

KATHY

Good basic accomodation
Stayed 1 night in Jan 2025

8/10 Good

Marcus

close to concert hall, fairly cheap, parking security needs improvement for area location
Stayed 2 nights in Feb 2025

6/10 Okay

Linda

Liked: Property conditions & facilities
The hotel needs updating.
Stayed 5 nights in Feb 2025

8/10 Good

Shahbaz

The room was cozy, clean although furniture was of old style. The bathroom was well stacked with all the essentials.
Stayed 1 night in Feb 2025

10/10 Excellent

Becky

Room was clean. The suite is larger than expected. Front desk checked to make sure everything was okay.
Stayed 1 night in Feb 2025

8/10 Good

Gwendolyne

A lot of homeless near entranceway.
Stayed 2 nights in Feb 2025

10/10 Excellent

Cheryl-Lynn

The hotel was central to the hospital. Staff was friendly and accommodating.was given an upgrade to a suite. The bed was comfortable. Room was spacious and clean. Very nice
Stayed 1 night in Jan 2025

6/10 Okay

Ronda

Excellent hotel & staff but super sketchy area.
Stayed 1 night in Dec 2024

8/10 Good

Laura m

It was decent
Stayed 1 night in Jan 2025

10/10 Excellent

Sara

Great hotel, clean comfortable rooms, great free breakfast,
Stayed 1 night in Nov 2024

10/10 Excellent

JoAnne

Small but very nice hotel, friendly staff and clean comfortable rooms, priced right for our quick overnight to see a concert down the road
Stayed 1 night in Dec 2024

10/10 Excellent

Karlo

An excellent and welcoming staff, If u are heading to visit London, this is a great to stay in!!
Stayed 1 night in Oct 2024

10/10 Excellent

Barb

It is fine...rough area
Stayed 1 night in Feb 2025

10/10 Excellent

Akshay

Good
Stayed 1 night in Jan 2025

6/10 Okay

Noah

Liked: Cleanliness, property conditions & facilities
It was decent
Stayed 1 night in Jan 2025

6/10 Okay

Harry

Although the hotel itself was clean inside and relatively safe, the outside was kind of scary. There was a drug deal going down in front of the doors and a lot of sketchy people hanging around the front of the hotel from next door. The workers were all very nice and helpful and couldn't help the situation going on next door.
Stayed 1 night in Nov 2024

8/10 Good

Matthew

Great hotel- the area has a lot of open drug use, however the parking and entrance areas are well lit and monitored.
Stayed 1 night in Nov 2024

10/10 Excellent

Herman

It was nice
Stayed 1 night in Oct 2024

8/10 Good

NANCY

Good value, lots of parking
Stayed 1 night in Oct 2024

6/10 Okay

Judy

Sink didn’t drain well, a hole in the wall
Stayed 1 night in Feb 2025

8/10 Good

Micheal

Mattresses could use some updating. Other than that, it was a nice reliable option in a great location.
Stayed 2 nights in Jan 2025

10/10 Excellent

Wayne

Great hotel for the price! I stay there once a month.
Stayed 1 night in Oct 2024