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Comfotel PRPL

3.0 star property
Enjoy a seamless stay at this West London hotel where you can count on friendly service. Relax knowing your belongings are secure.
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Comfotel PRPL

Quadruple Room
Courtyard
Lobby
Breakfast buffet
View from property

Reviews

6.2 out of 10

Popular amenities

  • Housekeeping
  • Free WiFi
The current price is AU$95
includes taxes & fees
9 Feb - 10 Feb

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Single Room

Single Room

Single Room

Highlights

Flat-screen TV
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
Desk
Wardrobe
Daily housekeeping
  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Twin Room

Highlights

Flat-screen TV
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
Desk
Wardrobe
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Ensuite

Double Room, Ensuite

Double Room, Ensuite

Highlights

Flat-screen TV
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
Desk
Wardrobe
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

Highlights

Flat-screen TV
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
Desk
Wardrobe
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Family Room

Family Room

Highlights

Flat-screen TV
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
Desk
Wardrobe
Daily housekeeping
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

View all photos for Triple Room

In-room safe, desk, iron/ironing board, free WiFi

Triple Room

Highlights

Flat-screen TV
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
Desk
Wardrobe
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Similar properties

Front of property

Sapphire Hotel

Free WiFi
Business services
Housekeeping
Soundproof rooms
6.8 out of 10, (1005)
The price is AU$93
includes taxes & fees
2 Mar - 3 Mar
Sapphire Hotel
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About the area

Map
33 Shepherd's Bush Road, London, England, W6 7lu

What's nearby

  • Westfield London Shopping Centre - 12 min walk
  • Eventim Apollo - 14 min walk
  • Kensington High Street - 16 min walk
  • Olympia Conference and Exhibition Centre - 17 min walk
  • Hyde Park - 7 min drive

Getting around

  • Shepherd's Bush Underground Station - 7 min walk
  • Shepherd's Bush Station - 8 min walk
  • Heathrow Airport (LHR) - 32 min drive

Restaurants

  • ‪Subway Shepherds Bush - ‬6 min walk
  • ‪BrewDog Shepherd's Bush - ‬4 min walk
  • ‪Urban Baristas - ‬6 min walk
  • ‪The Sindercombe Social - ‬4 min walk
  • ‪Kave Cafe - ‬4 min walk

About this property

Comfotel PRPL

Hotel near Westfield London Shopping Centre
Close to Olympia Conference and Exhibition Centre and Eventim Apollo, Comfotel PRPL has plenty to offer. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • Smoke-free property, a front desk safe and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Comfotel PRPL boast comforts such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with digital channels
  • Wardrobes/cupboards, electric kettles and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Euro Hotel Hammersmith, 31 Shepherds Bush Road W67LX (Next door)]
The host will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts

Property is also known as

Comfotel Prpl Hotel London
Comfotel Prpl Hotel
Comfotel Prpl London
Comfotel Prpl Hotel
Comfotel Prpl London
Comfotel Prpl Hotel London

Frequently asked questions

Is Comfotel PRPL pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Comfotel PRPL?

As of 3 Feb 2025, prices found for a 1-night stay for 2 adults at Comfotel PRPL on 9 Feb 2025 start from AU$94.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Comfotel PRPL?

Comfotel PRPL doesn't offer parking.

What time is check-in at Comfotel PRPL?

Check-in start time: 2:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Comfotel PRPL?

Checkout is at 11 AM.

Where is Comfotel PRPL located?

Located in Hammersmith and Fulham, this hotel is within a 15-minute walk of Westfield London Shopping Centre and Eventim Apollo. Kensington High Street and Olympia Conference and Exhibition Centre are also within 1 mile (2 km). Shepherd's Bush Underground Station is 7 minutes by foot and Goldhawk Road Underground Station is 7 minutes.

Comfotel PRPL Reviews

Reviews

6.2
Rating 10 - Excellent. 83 out of 450 reviews" "
Rating 8 - Good. 113 out of 450 reviews" "
Rating 6 - Okay. 99 out of 450 reviews" "
Rating 4 - Poor. 68 out of 450 reviews" "
Rating 2 - Terrible. 87 out of 450 reviews" "

6.0/10

Cleanliness

6.6/10

Staff & service

6.2/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Fasil

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff don’t care and pics in advert are wrong of room when u book. It’s a crap hotel and u can hear your neighbour snoring. The online advert when booking with Expedia is wrong as I booked a family room and the customer it showed was nice. When I got here the room was not the same. When I confronted the manager he began blaming others and silly excuses. I said I will take this up with Expedia and the hotel general manager and took the details
Stayed 2 nights in Jan 2025

2/10 Terrible

Michael

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom shower had mold, dust all over the picture frames and light fixture. The wood framing holding the fridge was rotten. No elevator, being pregnant and with a toddler having to go up and down 4 flights of stairs was miserable. The whole building and room had a weird smell. The stairs rails are really flimsy and some areas you can see they had split and they did a very wonky repair that’s barely holding together.
Stayed 7 nights in Dec 2024

6/10 Okay

Daniel

Travelled with family
Disliked: Cleanliness, amenities
This property DOES NOT have elevators and it has around 5 floors. A lot of work to go up the stairs with luggage. Cleanliness is not good at all. All the person does is bring you towels and straighten the sheets. You can see old stains on the walls and around the bed frames. The staff of really nice but if you are looking for a hotel where you feel clean then this is not it.
Stayed 7 nights in Dec 2024

2/10 Terrible

Dean

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
SEMEN ON THE WALL! THIS PLACE IS DISGUSTING AND A HEALTH HAZARD. There was blood on the floor an semen on the walls. This place has never been cleaned and after being promised a refund I have been told I have no right to a refund: we didn’t even stay in the room; we left after 30 mins and had to go spend 600 pounds on a new hotel on Christmas Eve I have photos to prove everything
Stayed 5 nights in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness
Stayed 2 nights in Dec 2024

4/10 Poor

Lukas

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
terribble mold smell in the room when checking-in, mold in bathroom (possibly due to the broken fan in the bathroom...)
Stayed 3 nights in Dec 2024

4/10 Poor

Reynaldo

Stayed 2 nights in Dec 2024

10/10 Excellent

Matthew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel manager was very helpful and friendly and the room itself was recently renovated and very good compared to the standard of most other hotels in London. I highly recommend this hotel and will stay here next time I'm in London.
Stayed 2 nights in Dec 2024

8/10 Good

Sri

Stayed 4 nights in Nov 2024

6/10 Okay

Ertan

Stayed 2 nights in Oct 2024

8/10 Good

Mark

Stayed 1 night in Oct 2024

8/10 Good

Nicholas

Liked: Cleanliness, property conditions & facilities, room comfort
Clean and comfortable
Nice find, clean and comfortable. Floor above was creaky so could hear the guest walking around. But little wrong with this place.
Stayed 2 nights in Oct 2024

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable, a good solution for budget travel. Nice neighborhood, convenient to transport and shopping. Staff was friendly and helpful.
Stayed 4 nights in Oct 2024

10/10 Excellent

Quincy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all good for the orice
Stayed 3 nights in Aug 2024

4/10 Poor

James

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Cheap but not cheerful
Room was clean but very tired. Lots of furnishings and flooring damaged and not looking great. Bathroom hot water took untill i raised an issue to get hot water. Toilet flush kept breaking 3 times. Gave up reporting it by the end. We weren't in the room much which helped massively. Wont be staying there again
Stayed 4 nights in Oct 2024

2/10 Terrible

Chrysanthi

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

6/10 Okay

DENNIS

Disliked: Property conditions & facilities
The hotel seems a little tired and needs sprucing up. I was only there for 1 night so it was ok. Would I stay there again ...no probably not.
Stayed 1 night in Oct 2024

4/10 Poor

Bethan-Jaye

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not worth more than £30
I wouldn't recommend this stay. I paid £82 for one room and this was not worth it. Check in - No issues went to the hotel next door; waited for 5 mins before someone came down to the desk but very speedy check in regardless. Room - The twin room I was given was room one on the ground floor at the front of the building. There was a weird smell in the bathroom so I had to keep the door closed. No hand soap and the shower had a weird yellow, brown stain on the floor which was concerning so I didn't use. The 2 beds themselves the bases of them were both covered in white mould which is gross. The bedding was clean and I had no issue with that. But the mould was quite large and very concering. Safety: If you are on your own and a single woman do not book this room. As I mentioned previously it is on the ground floor right at the front. There are stairs out the front of the window right outside your room that anyone can access which was really scary especially as the outdoor light kept going off through the night which was concerning.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Angie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay here!
Check is was awful and the manager made me cry. Said we'd booked for the wrong date, but my app had correct date. When we returned later were locked out as they had not processed my payment. 5.30 fire alarm so stood in street. Pillow cases were scratchy, from was boiling, it was all terrible.
Stayed 1 night in Oct 2024

4/10 Poor

Yuan Te

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

ORIENCE

Stayed 2 nights in Sep 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel, close to Empire and nearby shopping centres and tube stations
Stayed 1 night in Sep 2024

6/10 Okay

James

Travelled with partner
Liked: Staff & service, amenities
Staff were nice and friendly, room was attended to daily but was areas of muck left and areas could do with repair or repainted
Stayed 3 nights in Sep 2024

6/10 Okay

Samantha

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Polite staff, but not worth the savings.
This is a tough one to review. Staff were very helpful and polite, gave us a fan and extra toilet paper when needed. Check-in was a bit rough as it was a new employee and a language barrier, but we got it sorted, and he was very polite. We forgot to put the 'do not disturb' sign out and came back to bed made and fresh towels. With that said, the room absolutely needs a deep clean. The carpet is stained, the curtains are stained, the bathroom grout lines have black mold on them, and even the walls have stains all over. I understand that deep cleaning every time would defeat the point of a budget hotel, but there should be some sort of weekly or at least monthly deep clean. Also, being on the basement floor, in the front of the building, it would be a good idea to instruct the cleaning crew not to open the curtains. I appreciate the gesture, but the street is very busy, and literally everyone could see all of our belongings in an empty room. Security should always be a concern on the ground and especially basement levels. On the 3rd day of our stay, we were verbally attacked by a vagrant on the front steps that told us tourists need to leave. We told him to move along, and he did. No fault to the hotel for the lack of effort by the London police and local government, though. Perhaps some no loitering signs and clear CCTV will help. Overall, the savings weren't worth it for us, but it wasn't a bad stay. It got the job done and saved us a couple hundred pounds.
Stayed 4 nights in Sep 2024