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Sunborn London

4.0 star property
Eco-certified London hotel in Newham with a marina
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sunborn London

Front of property - evening/night
Property entrance
Terrace/patio
Premium bedding, in-room safe, desk, iron/ironing board
Reception hall

Reviews

8.8 out of 10

Excellent

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
The price is AU$284
includes taxes & fees
22 Nov - 23 Nov

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Junior Suite, River View

Flat-screen TV, tablet

Junior Suite, River View

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Hairdryer
Designer toiletries
Bathrobes
  • 45 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room (Family)

Premium bedding, in-room safe, desk, iron/ironing board

Classic Room (Family)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Designer toiletries
  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, River View

Premium bedding, in-room safe, desk, iron/ironing board

Classic Room, River View

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Designer toiletries
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Dockview)

Premium bedding, in-room safe, desk, iron/ironing board

Executive Room, 1 King Bed (Dockview)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Designer toiletries
  • 30 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room (Family)

Premium bedding, in-room safe, desk, iron/ironing board

Executive Room (Family)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Designer toiletries
  • 30 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite (Dockview)

View from room

Executive Suite (Dockview)

Highlights

Private indoor hot tub
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
Hairdryer
  • 55 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, River View

Premium bedding, in-room safe, desk, iron/ironing board

Executive Room, 1 King Bed, River View

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Hairdryer
Designer toiletries
Bathrobes
  • 30 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room (Dockview)

Premium bedding, in-room safe, desk, iron/ironing board

Classic Room (Dockview)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Designer toiletries
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Dockview)

Flat-screen TV, tablet

Junior Suite (Dockview)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Hairdryer
Designer toiletries
Bathrobes
  • 45 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, River View

Flat-screen TV, tablet

Executive Suite, River View

Highlights

Private indoor hot tub
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Hairdryer
Designer toiletries
  • 55 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Similar properties

View from room
Good Hotel London
Free WiFi
Restaurant
Air conditioning
Breakfast available
8.4 out of 10, Very good, (1000)
The price is AU$198
includes taxes & fees
28 Nov - 29 Nov
Good Hotel London
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About the area

Map
Royal Victoria Dock, London, England, E16 1XL

What's nearby

  • ExCeL Exhibition Centre - 2 min walk - 0.2 km
  • IFS Cloud Royal Docks Station - 6 min walk - 0.6 km
  • London Stadium - 8 min drive - 6.0 km
  • O2 Arena - 10 min drive - 7.0 km
  • Westfield Stratford City - 10 min drive - 6.6 km

Getting around

  • West Ham Station - 5 min drive
  • Custom House Station - 6 min walk
  • London (LCY-London City) - 6 min drive

Restaurants

  • ‪Subway - ‬6 min walk
  • ‪Costa Coffee - ‬3 min walk
  • ‪Sandwich & Co - ‬2 min walk
  • ‪Upper Deck Restaurant - ‬1 min walk
  • ‪The Bridge Restaurant - ‬7 min walk

About this property

Sunborn London

Upscale eco-certified hotel near ExCeL Exhibition Centre
Close to O2 Arena, Sunborn London provides a marina, a terrace and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a bar and conference space.
Other perks at this hotel include:
  • English breakfast (surcharge), a lift and a reception hall
  • Concierge services, a front desk safe and a 24-hour front desk
  • Laundry services, a banquet hall and 3 meeting rooms
  • Guest reviews give top marks for the breakfast, helpful staff and location
Room features
All 136 rooms include comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches such as free WiFi and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
Other amenities include:
  • Bathrooms with designer toiletries and showers
  • Flat-screen TVs with cable channels
  • Wardrobes/cupboards, fridges and free infant beds

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Greek, Italian, Lithuanian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (GBP 25 per day); reservations required

Food and drink

  • Daily English breakfast available for a fee: GBP 19.50 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Conference space

Outdoors

  • Marina
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Tablet computer

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 40 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: from approximately GBP 19.50 per person
  • Nearby parking fee: GBP 25 per day(1640 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Property is also known as

London Sunborn
Sunborn Hotel
Sunborn Hotel London
Sunborn London
Sunborn London England
Sunborn London Hotel
Sunborn
Sunborn London Hotel
Sunborn London London
Sunborn London Hotel London

Frequently asked questions

Is Sunborn London pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Sunborn London?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Sunborn London on 22 Nov 2024 start from AU$283.50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Sunborn London?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sunborn London?

Checkout is at 11 AM.

Where is Sunborn London located?

Located in Newham, this eco-certified hotel is within 1 mile (2 km) of Thames River and ExCeL Exhibition Centre. O2 Arena is 1.9 mi (3 km) away. Custom House Station is 6 minutes by foot and Royal Victoria DLR Station is 8 minutes.

Sunborn London Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 616 out of 1004 reviews" "
Rating 8 - Good. 251 out of 1004 reviews" "
Rating 6 - Okay. 63 out of 1004 reviews" "
Rating 4 - Poor. 40 out of 1004 reviews" "
Rating 2 - Terrible. 34 out of 1004 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jeanette

Travelled with partner
The location is great if you are going to the O2 and only a short walk to the cable car that takes you there. A lovely place to stay for a night.
Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff could not do enough to make our stay special. Very nice atmosphere.
Stayed 1 night in Nov 2024

8/10 Good

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is excellent. Very limited dining opportunities in the evening in the local area
Stayed 1 night in Oct 2024

4/10 Poor

Brice

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Whilst the location and the room were very convenient, I encountered a very rude and unprofessional gentlemen, who was acting as a « manager » in the evening. I faced an issue with a waiter who « forgot » to return my change after I paid a bill in the Bar.. I went to speak to the person on duty and faced the most rude person I have ever encountered. He told me that I should respect the staff and that if I was thinking to post a comment online, he would remove it. No attempts were made to listen to me nor to apologise. During the entire stay, lifts were not working or only partially. WIFI is very poor in the rooms on the first deck. I will certainly not return nor recommend this place.
Stayed 6 nights in Nov 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Rachel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel something different, staff were amazing very helpful, rooms very clean and tidy
Stayed 1 night in Oct 2024

10/10 Excellent

Kannan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very clean room, valuable for money and excellent service.
Stayed 1 night in Oct 2024

2/10 Terrible

Rosie

Disliked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

Caro

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A fabulous place to stay when at the excel centre or for the O2 it was unique and big rooms too very clean and comfortable good breakfast and good staff

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely spacious room which was very clean. Great that it’s close to the chairlifts to take you over to the O2 as not much to do that side of the dock. Overall had a lovely time and staff were extremely friendly. Good English breakfast too .
Stayed 1 night in Oct 2024

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely unique property that felt luxurious. Helpful,attentive and friendly staff. Made our break feel special.
Stayed 1 night in Oct 2024

10/10 Excellent

Ronald

Stayed 1 night in Sep 2024

10/10 Excellent

Tanya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived early but were willing to wait to check in. The front desk staff saw how tired we were and checked us in early. It was lovely and relaxing. The restaurant was divine! The food was amazing! Thanks so much to all the Sunborn staff for making out stay relaxing and wonderful!
Stayed 2 nights in Oct 2024

6/10 Okay

richard

Liked: Staff & service
Disliked: Cleanliness
This is a great place to stay that is ideally located for the Excel centre, BUT there are a few cleanliness and maintanence issues that are overlooked by them
Stayed 2 nights in Sep 2024

8/10 Good

Oksana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the underground and the Excell London.
Stayed 3 nights in Oct 2024

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff with an easy check in. Room was clean and welcoming. Unfortunately we were both taken unwell so didn’t see much else of the hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Ian

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique accommodation on the Elizabeth line too.
Stayed 2 nights in Oct 2024

6/10 Okay

Christopher

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very friendly, helpful staff. Comfortable bed, very good breakfast but room was uninhabitable - far too hot, aircon not working. Eventually moved to alternate room but still very warm (24c) needed fan in room to move air around. Poor night's sleep
Stayed 1 night in Oct 2024

8/10 Good

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It was a good price nice and quiet and clean Bad point was elevator was hit and miss didn’t want to risk it and also the room was unbearably hot
Stayed 1 night in Oct 2024

10/10 Excellent

christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great about this place would defo reccomend and revisit
Stayed 1 night in Sep 2024

8/10 Good

David

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Manvinder

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful yacht,However we wanted to see tge view of upper deck and it was closed so couldn’t enjoy that.Restaurant doesn’t have many options for vegan in breakfast.I requested the restaurant that its my husband’s birthday so that they can make some special arrangements atleast a dessert with happy birthday on it,but i think they don’t read messages of the customers plus after finishing our dinner,staff came to collect the payment of bill and never handedover rest of the cash back to is ,eventhough we wanted him to keep the money as a tip but he never asked for it at kept it.
Stayed 1 night in Sep 2024

8/10 Good

ful

Travelled with family and small children
Liked: Staff & service, amenities
The property itself is lovely we had a lovely stay apart from the fact that the parking cost £25 at Novetel for the night and my car got damage going into the car park, the car park is extremely small and hard to get in and out, this is the one that was recommended by the hotel avoid this car park.
Stayed 1 night in Sep 2024

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at Sunborn London. Staff were helpful and the room (with river view) was large and well equipped. Will definitely be booking again!
Stayed 1 night in Sep 2024