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Novotel Lyon Gerland Musée des Confluences

4.0 star property
Waterfront Lyon hotel in Lyon City Centre with a fitness centre
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Novotel Lyon Gerland Musée des Confluences

Seasonal outdoor pool, open 9:00 AM to 7:00 PM, free pool cabanas
Front of property - evening/night
1 bedroom, premium bedding, minibar, in-room safe
Meeting facility
Breakfast, lunch and dinner served

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Gym
    Gym
  • Parking available
    Parking available
  • Room service
    Room service
  • Pet-friendly
    Pet-friendly
The price is AU$205
includes taxes & fees
22 Nov - 23 Nov
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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Room, Multiple Beds

Classic Room, Multiple Beds

Classic Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Sofa bed - twin
Premium bedding
Blackout curtains
Separate bedroom
Hairdryer
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Classic Room, 1 Double Bed with Sofa bed

Classic Room, 1 Double Bed with Sofa bed

Classic Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Sofa bed - double
Premium bedding
Blackout curtains
Separate bedroom
Hairdryer
  • 24.0 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 2 Single Beds

1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Sofa bed
Eco-friendly toiletries
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 Double Bed with Sofa bed

Executive Room, 1 Double Bed with Sofa bed

Executive Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Sofa bed - double
Premium bedding
Blackout curtains
Separate bedroom
  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed

Suite, 1 Queen Bed with Sofa bed

Suite, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Sofa bed - double
Premium bedding
Blackout curtains
Separate bedroom
  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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Free WiFi
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Air conditioning
9.2 out of 10, Wonderful, (1008)
The price is AU$193
includes taxes & fees
23 Nov - 24 Nov
Hôtel Mercure Lyon Centre - Gare Part Dieu

About the area

Map
70 avenue Leclerc, LYON CEDEX 07, Lyon, Rhone, 69363

What's nearby

  • Halle Tony Garnier - 3 min walk
  • Musée des Confluences - 7 min walk
  • Matmut Stadium - 18 min walk
  • Bellecour Square - 5 min drive
  • Basilica of Notre-Dame de Fourvière - 10 min drive

Getting around

  • Halle Tony Garnier Station - 2 min walk
  • Oullins Station - 4 min drive
  • Lyon (LYS-Saint-Exupery) - 23 min drive

Restaurants

  • ‪Sakura - ‬11 min walk
  • ‪Azar Club - ‬11 min walk
  • ‪Brasserie des Confluences - ‬8 min walk
  • ‪El Bar Debourg - ‬9 min walk
  • ‪Heat - ‬11 min walk

About this property

Novotel Lyon Gerland Musée des Confluences

Upscale family-friendly hotel near Musée des Confluences
Located close to Matmut Stadium and Textile Museum, Novotel Lyon Gerland Musée des Confluences provides a poolside bar, a terrace and a garden. The on-site restaurant, La Fabrik, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a playground and an arcade/games room.
You'll also enjoy perks such as:
  • A seasonal outdoor pool with free cabanas, sunloungers and pool umbrellas
  • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
  • Express check-out, babysitting (surcharge) and a front desk safe
  • Tour/ticket information, multilingual staff and smoke-free property
Room features
All 186 rooms include comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi and safes.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries and hairdryers
  • Flat-screen TVs with premium channels
  • Daily housekeeping and phones

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (EUR 14 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 18.50 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • BAR INTERIEUR
  • La Fabrik

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Seasonal outdoor pool
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 17 meeting rooms
  • 7,233 square feet of conference space
  • Business centre

Outdoors

  • Free pool cabanas
  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Lifeguards
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 30 October to 31 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 8.50 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 18.5 per person
  • Covered self-parking fee: EUR 14 per night
  • Pet fee: EUR 8.50 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from May to August
Pool access available from 9:00 AM to 7:00 PM
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Novotel Hotel Lyon Gerland
Novotel Lyon Gerland Musée Confluences Hotel
Lyon Novotel
Novotel Lyon Gerland Hotel Lyon
Novotel Lyon Gerland Hotel
Novotel Musée Confluences Hotel
Novotel Lyon Gerland Musée Confluences
Novotel Musée Confluences
Novotel Lyon Gerland Musée des Confluences Lyon
Novotel Lyon Gerland Musée des Confluences Hotel
Novotel Lyon Gerland Musée des Confluences Hotel Lyon

Frequently asked questions

Does Novotel Lyon Gerland Musée des Confluences have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9:00 AM to 7:00 PM. The swimming pool is closed seasonally each year from October 30 until May 31.

How much does it cost to stay at Novotel Lyon Gerland Musée des Confluences?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Novotel Lyon Gerland Musée des Confluences on 22 Nov 2024 start from AU$196.57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Lyon Gerland Musée des Confluences pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 8.50 per pet, per night. Service animals are exempt from fees.

How much is parking at Novotel Lyon Gerland Musée des Confluences?

Self-parking is available for EUR 14 per night.

What time is check-in at Novotel Lyon Gerland Musée des Confluences?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Novotel Lyon Gerland Musée des Confluences?

Checkout is at noon. Late checkout is available for EUR 30 (subject to availability).

Where is Novotel Lyon Gerland Musée des Confluences located?

This family-friendly Lyon hotel is located on the waterfront, within 1 mi (2 km) of Musée des Confluences and Matmut Stadium. Textile Museum and Bellecour Square are also within 3 mi (5 km). Halle Tony Garnier Station is only a 2-minute walk and Musée des Confluences Tram Stop is 6 minutes.

Novotel Lyon Gerland Musée des Confluences Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 340 out of 921 reviews" "
Rating 8 - Good. 402 out of 921 reviews" "
Rating 6 - Okay. 115 out of 921 reviews" "
Rating 4 - Poor. 48 out of 921 reviews" "
Rating 2 - Terrible. 16 out of 921 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Luiz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Siobhan

Travelled with family
Disliked: Cleanliness, property conditions & facilities
From arrival the lady serving us greeted me with a friendly ‘bonjour’ and when I said Hello in English, her face instantly changed to a look of disgust….do your staff not like the British? I don’t complain easily but unfortunately due to the events as follows we were really let down. The room really wasnt up to an executive standard. the mattresses and pillows are VERY stained, there is only one bin for the whole place and thats in the bathroom, the walls are so thin we could hear everyone in other rooms so sleeping was difficult. we didnt have any complimentary items in the fridge-no water, soft drinks or food. there were no free toiletries in the bathroom as stated.the shower is too low so we had to stoop under it and the adjustable shower head doesnt work. the shower tray is dirty and the conditioner bottle empty. There is no rail when coming out and is dangerous to take a big step down.we were only given 2 coffee pods and one dressing gown for a family of 4.1 cracked mug by the kettle. 2 of the wall sockets dont work and we tried several plugs so its definitely the sockets. the interjoining door to another room doesnt lock so the otherside could easily walk in if they wanted but we put things against the door just in case. the advert for the stay is misleading as it says a seperate bedroom but its all in one room! i had to ask for all the missing items and was brought a chocolate bar, 3 cans for the fridge and for the fridge and some paper cups. No water bottles
Stayed 2 nights in Aug 2024

8/10 Good

William, Seattle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Convenient for the metro at end of line due to constructions. Further away from attractions in center of the city.
Stayed 4 nights in Jul 2024

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel with the bare essentials. Location is a distance from historic region of Lyon~ 3 miles. Walking it took us 45 minutes but public transit is really close. Restaurant on site is limited in hours and only serves breakfast and dinner at set times. Staff were friendly and helpful.
Stayed 5 nights in Aug 2024

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good base in the south of Lyon city centre - 5 mins walk to a tram stop to travel into the city centre. The Breakfast buffet had a lot of options for us as a family. The communal pool is small, but good - towels for the pool are 2 euros from reception. Parking is underground at 14 euros. Restaurant on an evening is friendly.
Stayed 3 nights in Jul 2024

4/10 Poor

kirsty

Travelled with family
Disliked: Cleanliness
Rooms very small for 2 adults plus 1 child. Is out of the way but tram & metro close by. Room and bathroom need updating. Although beds are very comfortable & breakfast is good.
Stayed 3 nights in Jul 2024

6/10 Okay

sarah

Travelled with partner
Liked: Cleanliness
There was a conference on whilst we were there, so lobby area was busy. Pool is very small and bizarrely you have to walk through the dining area to get to it. There's no changing facilities so you have to walk back in your wet costume under your clothes. Seems the Ibis next door has all the same facilities but is cheaper than the Novatel!
Stayed 2 nights in Jun 2024

8/10 Good

Paolo, Milano

Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

2/10 Terrible

Allison

Disliked: Staff & service, property conditions & facilities
They didn’t have 2 double beds as it said, they had 2 twin beds which meant one of my kids had to sleep on the floor and they only gave us one pillow on the bed which was a throw pillow cut in half and put in a pillowcase for a bed pillow and when I asked for another pillow they told me “that is not possible”. In my other room they also only gave us one pillow for the double bed and wouldn’t give us another one
Stayed 1 night in Jun 2024

10/10 Excellent

Mike

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Jun 2024

6/10 Okay

Mary Louise

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay, safe parking, close tram stops from where you can easily reach the old city. Front desk staff was very nice, helpful, with a good sence of humour and made us feel very welcomed. Some water in the room would have been nice.
Stayed 1 night in May 2024

2/10 Terrible

Abhiram

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

gurjit

Travelled with family and small children
Disliked: Property conditions & facilities
Booked this based on other visitors recommendations but was unfortunately very disappointed 1. It's VERY dated inside 2. No cot provided even though the booking included an infant 3. The lobby restaurant had water coming through the ceiling which smelled like waste 4. The cleaners only made the adult bed up not that child's bed 5. It's literally the same building as an ibis
Stayed 2 nights in May 2024

8/10 Good

Ken

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

4/10 Poor

Alex H

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Property does not demonstrate the caliber of a 4 star establishment. Staff lacks hospitality skills and compassion. Check-out time was posted at 12 Noon, however, housekeeping keeps badgering guests at 9am, 10am and 11am to ensure we have vacated which was extremely intrusive especially when we were getting ready to check-out. I answered the door once and the housekeeping lady (perhaps Manager) gave me a rude and stern look, questioning why we haven't left the room yet. Additionally, contacted the front desk to extend a courtesy late check-out of 1pm as 3 of us were very ill due to food poisoning, and yet we were denied. As a guest, one would expect a little more accommodation based on each unique circumstance, and the requests in my opinion were more than reasonable. Nonetheless, very likely will not be returning.
Stayed 3 nights in Jan 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
M
Stayed 3 nights in Sep 2023

10/10 Excellent

Constance

Stayed 3 nights in Jul 2023

6/10 Okay

Steven John

Stayed 3 nights in Jul 2023

6/10 Okay

Marina, Chicago

Stayed 2 nights in Jul 2023

10/10 Excellent

victor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice facilities but very limited dining options around the hotel. If you are in Lyon for sightseeing etc, you will need to go back and forth between the city center and the hotel.
Stayed 1 night in Jul 2023

4/10 Poor

Scott

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible service at all levels, particularly in the restaurant. After making a reservation and twlli g the host, I told hom where I would be and then pointed. A 1/2 wait turned into an hour I checked back in with him. No recall of the reservation, I waited agaim for a 1/2 hour and was seated. They brought part of my ordet and forgot the entree. During that wait they messed Up 3 other orders.
Stayed 3 nights in Jul 2023

8/10 Good

Regina

Stayed 2 nights in Jun 2023