Mackay Caneland Holidays from AU$488

Rat droppings scattered along the walkway to the room. Locked out of the room twice - once outside office hours - because of the “weather”… Continental breakfast included in room fee. No food in the bains (empty/clean) and no staff to speak to get breakfast. Ended up spending another $40 eating breakfast out.

The check in process was easy and friendly. The room was clean and comfortable. However the food was very average and I even had to return it, which I don't normally do. When I did, the kitchen staff were rude and gave me stick and started slamming things around the kitchen like a couple of spoiled children. When my food arrived back it was worse that the first time, and to the point that it was uneatable. Im extremely disappointed with the rude and unprofessional response for something that would have been an easy fix but instead I received sheer laziness, incompetence and an unacceptable addit

Good location, good size room, comfy bed!

Room had a stunning view of the ocean, the room had good space but had an unpleasant smell, though was reasonably clean. Friendly staff with good service and very accommodating. Overall i really enjoyed my 2 nights stay and i would definitely stay again.

Manager was very welcoming & helpful.