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Mackay Resort Motel

4.0 star property
Suburban Mackay motel in West Mackay with free parking

Photo gallery for Mackay Resort Motel

Exterior
Luxury King Spa Suite
Interior
Terrace/patio
Reception
Near Mackay Regional Botanic Gardens, Mackay Resort Motel offers a warm retreat with a poolside bar, daily manager's reception, and Blue Gecko restaurant serving local and international cuisine. Unwind in the garden or by the outdoor pool while enjoying high-speed WiFi; guests praise the helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Housekeeping
  • Parking included
The current price is AU$149
includes taxes & fees
21 Feb - 22 Feb

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Luxury King Spa Suite

Luxury King Spa Suite

Luxury King Spa Suite

Highlights

Separate dining area
Soundproofed
Private indoor hot tub
Air conditioning
Heating
Mini-fridge
Smart TV
Blackout curtains
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Queen Room

Deluxe Queen Room

Deluxe Queen Room

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Smart TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Self-Contained Twin Room

Self-Contained Twin Room

Self-Contained Twin Room

Highlights

Garden
Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Kitchenette
  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Self-Contained Family Room

Self-Contained Family Room

Self-Contained Family Room

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Kitchenette
Mini-fridge
  • 43 sq m
  • Sleeps 5
  • 1 Queen Bed and 3 Single Beds

View all photos for Executive Spa Suite

Executive Spa Suite

Executive Spa Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Heating
Mini-fridge
Smart TV
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Smart TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Twin Room

Minibar, desk, laptop workspace, blackout curtains

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Smart TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Standard Twin Room, Accessible

Standard Twin Room, Accessible | Bathroom

Standard Twin Room, Accessible

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Smart TV
Blackout curtains
Separate bedroom
Private bathroom
  • 41.0 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Family Room

Standard Family Room

Standard Family Room

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Smart TV
Blackout curtains
2 bedrooms
Private bathroom
  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

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8.6 out of 10, Excellent, 620 reviews
The price is AU$133
includes taxes & fees
21 Feb - 22 Feb
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About the area

Map
154 Nebo Road, West Mackay, QLD, 4740

What's nearby

  • Mackay Base Hospital - 19 min walk
  • Caneland Central - 2 min drive
  • Bluewater Lagoon - 3 min drive
  • Harrup Park - 3 min drive
  • Mackay Marina Village & Shipyard - 11 min drive

Getting around

  • Mackay Station - 4 min drive
  • Mackay, QLD (MKY) - 5 min drive

Restaurants

  • ‪The Coffee Club - ‬3 min drive
  • ‪KFC - ‬2 min drive
  • ‪Hungry Jack's - ‬3 min drive
  • ‪Austral Hotel - ‬3 min drive
  • ‪Red Rooster - ‬3 min drive

About this property

Mackay Resort Motel

Upscale motel near Mackay Base Hospital
Located close to Mackay Regional Botanic Gardens and Mackay Enertainment and Convention Centre, Mackay Resort Motel provides a poolside bar, a free daily manager's reception and a terrace. The on-site local and international cuisine restaurant, Blue Gecko, features a poolside location and breakfast. Free in-room WiFi, with a speed of 500+ Mbps (good for 6+ people or 10+ devices), is available to all guests, along with a coffee shop/cafe and a garden.
Additional perks include:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), express check-out and a banquet hall
  • Tour/ticket information, coffee/tea in reception and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Mackay Resort Motel have comforts, such as laptop-friendly workspaces and air conditioning, in addition to amenities, such as free WiFi and sound-insulated walls.
More amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Eco-friendly toiletries and hairdryers
  • 43-inch Smart TVs with premium channels
  • Recycling, mini fridges and freezers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 8:30 AM on weekdays and 7:00 AM to 9:00 AM on weekends; AUD 5 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Blue Gecko

Things to do

  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's games
  • Children's pool
  • Fenced pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre
  • Conference centre (603 square foot of space)

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 43-inch smart TV with premium digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Freezer
  • Limited room service
  • Mini-fridge
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Recycling
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (7 AM - 8:00 PM) and Saturday - Sunday (7:00 AM - 4:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday and Saturday:
  • Restaurant

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 25.0 per night.
Cots (infant beds) are available for AUD 10.0 per night

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 5.00 to 20.00 per person
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a first aid kit and window guards

We should mention

This property does not have any lifts
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Mackay Resort Motel
Mackay Resort Motel Motel
Mackay Resort Motel West Mackay
Mackay Resort Motel Motel West Mackay

Frequently asked questions

Does Mackay Resort Motel have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Mackay Resort Motel?

As of 17 Feb 2025, prices found for a 1-night stay for 2 adults at Mackay Resort Motel on 21 Feb 2025 start from AU$148.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mackay Resort Motel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mackay Resort Motel?

Self-parking is free at this property.

What time is check-in at Mackay Resort Motel?

Check-in start time: 2 PM; check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Mackay Resort Motel?

Checkout is at 10 AM.

Where is Mackay Resort Motel located?

Located in West Mackay, this motel is within 1 mi (2 km) of Mackay Regional Botanic Gardens and Mackay Base Hospital. Caneland Central and Mackay Enertainment and Convention Centre are also within 2 mi (3 km).

Mackay Resort Motel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 501 out of 925 reviews
Rating 8 - Good. 342 out of 925 reviews
Rating 6 - Okay. 61 out of 925 reviews
Rating 4 - Poor. 15 out of 925 reviews
Rating 2 - Terrible. 6 out of 925 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Teresa, Unanderra

Stayed 3 nights in Dec 2024

10/10 Excellent

Ryan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cooking utensils and sink is spacious for a Family
Stayed 1 night in Jan 2025

10/10 Excellent

Mangesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent condition of overall property and availability of Foxtel and streaming services was great .
Stayed 1 night in Jan 2025

10/10 Excellent

Laura Kate

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had lovely stop over and met some lovely people here at the pool was nice for my kids get out of car play with other kids and cool down in pool as sun went down was very enjoyable with little lights around the pool.
Stayed 1 night in Dec 2024

10/10 Excellent

Dale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night but everything was great!
Stayed 1 night in Dec 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Linda

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The motel itself was nice and modern looking, even though it was on a main road the traffic noise was minimal. I think the people that have it may be doing it up little by little. It does need a bit of a make over, cosmetic though. The beds were divine, most comfy nights sleep for all 3 of us for 3 nights. The pool was lovely. Although we didn't eat in the restaurant it looked nice, it did lack gluten free options, other than chips. That's okay there was a restaurant over the road that accommodated the one meal we ate out in. The rooms were okay. I thought that the cleaners could have put in more of an effort as there was a sock left over from the last people. In saying that the girls were chatty and lovely. All in all it was nice.
Stayed 3 nights in Nov 2024

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great pool, comfortable room, only possible downfall would be restaurant open on weekends to cater for dinner when no other option in the area is available.
Stayed 1 night in Nov 2024

8/10 Good

Patrice

Liked: Staff & service
18 Nov 2024
Wi-Fi access was excellent and secure. Restaurant poor and bar service was good.
Stayed 1 night in Nov 2024

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Janelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms, lovely breakfast. Well maintained
Stayed 2 nights in Nov 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had everything we needed, clean room, good bed, good location, tv options were great, clean pool and friendly staff.
Stayed 2 nights in Nov 2024

10/10 Excellent

Caitlin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Donna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean property, wonderful service, nice with the updated renovations, handy to everything great location
Stayed 1 night in Oct 2024

10/10 Excellent

Zoey

Liked: Cleanliness, staff & service, property conditions & facilities
Food was great . Excellent prices . Magic stay .
Stayed 2 nights in Oct 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely
Stayed 3 nights in Oct 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time i have stayed at this motel and have not beable to fault.. Staff are always friendly and great to deal with.. The facilities are always clean and tidy.. the rooms and the beds are amazing
Stayed 1 night in Oct 2024

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
A good motel clean and management friendly. Would go again.
Stayed 1 night in Oct 2024

10/10 Excellent

robbie

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 5 nights in Sep 2024

10/10 Excellent

Nicky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent place to stay. Clean and safe, great parking, beautiful pool area and a place to enjoy a meal. Easy walking distance to MECC and Canelands shopping centre.
Stayed 1 night in Sep 2024

10/10 Excellent

Elsie

Stayed 1 night in Sep 2024

10/10 Excellent

Linda

Travelled with family, Travelled with group
Liked: Amenities
Quiet. Great location. Great service.
Stayed 3 nights in Sep 2024

8/10 Good

shanelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and friendly helpful staff. Rooms were very clean and had everything we needed.
Stayed 1 night in Sep 2024

General hotel information

Reasons to Book
Great Location & Outdoor Pool
Check-In Time
2:00 PM
Check-Out Time
10:00 AM
Nearest Airport
Mackay, QLD (MKY)