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HA San Mateo Suites

3.0 star property
Hotel in Madrid, a short walk to Paseo de la Castellana

Photo gallery for HA San Mateo Suites

Espresso maker
Lobby sitting area
Front of property
Reception
1 bedroom, minibar, desk, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Air conditioning
  • Free WiFi
The current price is AU$151
includes taxes & fees
20 July - 21 July

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room

1 bedroom, minibar, desk, free WiFi

Double Room

8.0 out of 10
Very good
(13 reviews)

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Private bathroom
Hairdryer
Minibar
Espresso maker
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

1 bedroom, minibar, desk, free WiFi

Triple Room

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Private bathroom
Hairdryer
Minibar
Espresso maker
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Single Room

1 bedroom, minibar, desk, free WiFi

Single Room

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Private bathroom
Hairdryer
Minibar
Espresso maker
  • Sleeps 1
  • 1 Large Single Bed

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About the area

Map
21 Calle de San Mateo, Planta 2, Madrid, Madrid, 28004

What's nearby

  • Gran Via - 11 min walk - 1.0 km
  • Puerta del Sol - 16 min walk - 1.4 km
  • Prado Museum - 18 min walk - 1.6 km
  • Plaza Mayor - 19 min walk - 1.6 km
  • Royal Palace of Madrid - 3 min drive - 2.2 km

Getting around

  • Alonso Martinez Station - 4 min walk
  • Madrid Recoletos Station - 9 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 26 min drive

Restaurants

  • ‪Villa Capri - ‬2 min walk
  • ‪Honest Greens Hortaleza - ‬2 min walk
  • ‪Teatro Barceló - ‬3 min walk
  • ‪La Santa - ‬2 min walk
  • ‪Osom - ‬2 min walk

About this property

HA San Mateo Suites

Hotel near Gran Via
Close to Puerta del Sol and Plaza Mayor, HA San Mateo Suites has plenty to offer. Guests can connect to free in-room WiFi.
Other perks include:
  • Full breakfast (surcharge)
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at HA San Mateo Suites have thoughtful touches, such as air conditioning, in addition to amenities, such as free WiFi and minibars.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Wardrobes/cupboards, heating and housekeeping

Languages

English, Spanish

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  • Breakfast available
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The price is AU$118
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Weekend full breakfast available 9:00 AM to 11:00 AM for a fee: EUR 15 for adults and EUR 15 for children

Conveniences

  • Guidebooks
  • Limited-hour front desk

Guest services

  • Housekeeping (on request)

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 8:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately EUR 15 for adults and from EUR 15 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

Madrid Suites San Mateo Hostal
Suites San Mateo Hostal
Madrid Suites San Mateo
HA San Mateo Suites Hotel
HA San Mateo Suites Madrid
HA San Mateo Suites Hotel Madrid

Frequently asked questions

Is HA San Mateo Suites pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at HA San Mateo Suites?

As of 26 June 2025, prices found for a 1-night stay for 2 adults at HA San Mateo Suites on 6 July 2025 start from AU$154.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at HA San Mateo Suites?

HA San Mateo Suites doesn't offer parking.

What time is check-in at HA San Mateo Suites?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at HA San Mateo Suites?

Checkout is at 11:00 AM.

Where is HA San Mateo Suites located?

Located in Madrid Centro, this hotel is within a 15-minute walk of Paseo de la Castellana, Gran Via and Plaza de España - Princesa. Puerta del Sol and Prado Museum are also within 1 mile (2 km). Alonso Martinez Station and Tribunal Station are within a 5-minute walk.

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HA San Mateo Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 65 out of 196 reviews
Rating 8 - Good. 81 out of 196 reviews
Rating 6 - Okay. 28 out of 196 reviews
Rating 4 - Poor. 13 out of 196 reviews
Rating 2 - Terrible. 9 out of 196 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a pleasant stay. Room was a bit small for my liking but if you want a convenient location in the city to just sleep & shower, this place is perfect. Walls are pretty thin so don’t plan on sleeping in because you’ll most definitely be woken up by everything going on outside your door.
Stayed 2 nights in May 2025

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
Rrr
Stayed 5 nights in Apr 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is really clean, staff is friendly and it’s super close to La gran via!
Stayed 1 night in Nov 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 3 nights in Nov 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Property is clean, well located, good staff but extremely small rooms! Specially beds and bathrooms!
Stayed 3 nights in Jan 2025

10/10 Excellent

Mari

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay thanks!
Stayed 1 night in Apr 2024

6/10 Okay

Naziha

Liked: Cleanliness, staff & service
Exellent location!!
Stayed 5 nights in Feb 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet and convenient. I would stay here again.
Stayed 1 night in Jan 2024

6/10 Okay

Amina

Liked: Cleanliness
Really nice location. The room was clean but very small and the beds weren’t comfortable.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the metro but also walkable into the centre. Room clean and functional, staff very friendly and check on was easy. Would definitely stay again.
Stayed 2 nights in Feb 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near the metro but also walkable into the centre. Room clean and functional, staff very friendly and check on was easy. Would definitely stay again
Stayed 1 night in Feb 2024

8/10 Good

Olvido

Liked: Cleanliness, property conditions & facilities
Nice, central and quiet
Stayed 3 nights in Mar 2024

8/10 Good

James John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to various attractions, museums, parks around Madrid. Easy access.
Stayed 4 nights in Jul 2024

8/10 Good

Valtteri

Liked: Cleanliness, staff & service, room comfort

Great value

This 1-person room was cheap and at the best location = great value, if you do not plan to spend a lot of time in the room. You can walk anywhere in the center from here, but also really easily take the metro to go further (incl. to Barajas Airport). Room itself was really basic, but everything worked, including self-check-in around at 9:30 PM. Some things to consider: -The noises of other rooms can be heard pretty well. Didn't bother me, but there is always a risk of a noisy neighbor :) -WC of this 1-person room doesn't have a door, it's in the same space with the bed.
Stayed 5 nights in Feb 2025

8/10 Good

Rudy

For the price you get a clean room shower and all the noise around. This is a place to rest and go.
Stayed 3 nights in Sep 2023

10/10 Excellent

Oralia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's safe, clean, quiet! I loved the area , I saw childrens going to school , a supermarket nearby, everyone was friendly when I was asking for directions . You feel at home!
Stayed 4 nights in Oct 2023

10/10 Excellent

Philmon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You honestly cant get a better hotel in Madrid for the price that you're paying! Youre literally in the heart of Madrid. With that being said, most of the tourist attractions are walking distance. As far as the hotel room, it had a Comfortable bed, strong A/C (definitely a must if you're visiting during the summer), decent sized restroom with a great shower. This is the first place I would try to book if I come back to Madrid.
Stayed 7 nights in Jul 2024

8/10 Good

Jhoanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location, clean, friendly staff, coffee, tea and snack options are delightful to guests. Check-in after hours is confusing.
Stayed 1 night in Dec 2023

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very simple and small rooms, but in the great area of restaurants, shops and close to the metro. Very walkable and we felt safe everywhere. This is a no-frills place, but we slept well and thats what we needed. Thank you
Stayed 3 nights in Nov 2023

10/10 Excellent

Wenchella

Liked: Amenities
Clean and tidy. Near the places especially in gran via. Staff is excellent. Service is perfecto.
Stayed 3 nights in Sep 2023

8/10 Good

Vicente Suarez

Liked: Cleanliness, staff & service
Floor converted to suites in a traditional building. Adequate facilities in not so big room.
Stayed 3 nights in Feb 2024

6/10 Okay

Hussein

Disliked: Room comfort

Minimalistic

Very minimalistic room with basic necesseties. the walls are very thin, so you can hear a nail drop two rooms away.
Stayed 1 night in Mar 2024

6/10 Okay

Luiggi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed there for 3 nights as a solo traveler. Location was convenient to the metro and walkable to most areas. Didn’t interact with staff much but they were super friendly and let me check in early. Room covered all your basic necessities and I appreciated the A/C and fast wifi. Keep in mind bathroom is private but no separate partition with room (didn’t mind as a solo traveler). Shower had a really great water pressure. Walls are a bit thin, where you can hear normal sounds from other guests (if you are a light sleeper, bring ear plugs). Overall it was a good place.
Stayed 3 nights in Aug 2024

2/10 Terrible

NAIRA

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I notified Expedia and hotel that. I will stay only 2 days instead of 3 days. I didn’t get a refund even though I requested 5 days before my stay. Location is good but propert is very old and dark rooms.
Stayed 3 nights in Jul 2024

8/10 Good

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better than expected, on a good location

I was pleasantly surprised of the pretty comfortable double bed in my room. The mattress felt like a memory mattress, but don't know if I'm right? I was pretty tired and was able to sleep without interruptions throughout the night, and much longer than expected, so that was a welcomed, unexpected experience. No noise either, as my window was facing the inner yard away drom the street, and for sure also due to the time of the year when no major tourism was occurring, it was quiet. So, all and all, a good experience. Just one side note about the service bought through the hotel - the pre-ordered breakfast, that was a disappointment. No coffee. No other hot drink/tea either. Had I known it's not included (as the gluten-free option did not mention anything about that) I certainly wouldn't have bothered to order anything. I enjoyed my breakfast in a cafe instead on my way out..
Stayed 1 night in Feb 2025