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NH Collection Madrid Gran Vía

4.0 star property
Hotel with a 24-hour front desk, steps from Gran Via
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for NH Collection Madrid Gran Vía

View from room
Rooftop bar
Rooftop bar
Rooftop bar
Lobby
VIP Access

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
The price is AU$509
includes taxes & fees
13 Oct - 14 Oct

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Premium Room (Extra Large)

Minibar, in-room safe, soundproofing, iron/ironing board

Premium Room (Extra Large)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Eco-friendly toiletries
Rainfall showerhead
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double or Twin Room (Gran Vía View)

Superior Double or Twin Room (Gran Vía View)

Superior Double or Twin Room (Gran Vía View)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Eco-friendly toiletries
Rainfall showerhead
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Eco-friendly toiletries
Rainfall showerhead
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Premium Room (Gran Vía View)

Premium Room (Gran Vía View)

Premium Room (Gran Vía View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Eco-friendly toiletries
Rainfall showerhead
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Premium Room

Premium Room

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Eco-friendly toiletries
Rainfall showerhead
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite (Gran Via View)

Minibar, in-room safe, soundproofing, iron/ironing board

Junior Suite (Gran Via View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Eco-friendly toiletries
Rainfall showerhead
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Junior Suite (Gran Vía View, Extra Bed 2A + 1C)

Minibar, in-room safe, soundproofing, iron/ironing board

Junior Suite (Gran Vía View, Extra Bed 2A + 1C)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Separate bedroom
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite (Gran Via View | Extra Bed 3 Adults)

Minibar, in-room safe, soundproofing, iron/ironing board

Junior Suite (Gran Via View | Extra Bed 3 Adults)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Eco-friendly toiletries
Rainfall showerhead
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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includes taxes & fees
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About the area

Map
Gran Via 21, Madrid, Madrid, 28013

What's nearby

  • Gran Via - 1 min walk
  • Puerta del Sol - 6 min walk
  • Plaza Mayor - 11 min walk
  • Prado Museum - 14 min walk
  • Royal Palace of Madrid - 15 min walk

Getting around

  • Gran Via Station - 1 min walk
  • Madrid Recoletos Station - 15 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 19 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Tapa Tapa Montera - ‬1 min walk
  • ‪Casino Gran Via - ‬1 min walk
  • ‪Picalagartos Sky Bar - ‬1 min walk
  • ‪Starbucks - ‬2 min walk

About this property

NH Collection Madrid Gran Vía

Upscale hotel near Gran Via
A short walk from Puerta del Sol and Plaza Mayor, NH Collection Madrid Gran Vía provides a terrace, dry cleaning/laundry services and a bar. The on-site Spanish cuisine restaurant, Picalagartos, offers lunch and dinner. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Cooked-to-order breakfast (surcharge), a water dispenser and smoke-free property
  • A 24-hour front desk, a front desk safe and a lift
  • Guest reviews speak highly of the helpful staff and location
Room features
All 94 rooms include comforts such as pillow menus and air conditioning, in addition to thoughtful touches such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
Other amenities include:
  • Reusable coffee/tea filters, recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and showers
  • 45-inch flat-screen TVs with satellite channels
  • Eco-friendly cleaning products, electric kettles and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to noon on weekends; EUR 13 to 32 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Picalagartos
  • Picalagartos

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 35 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 25 kg per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 13 to 32 per person
  • Pet fee: EUR 35 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Gran Via 21 Hotel
Gran Via 21 Senator
Hotel Gran Via 21
Hotel Senator Gran Via 21
Senator 21 Hotel
Senator Gran Via 21
Senator Hotel Gran Via 21
Senator Gran Via Hotel Madrid
Senator Gran Via Madrid
Nh Collection Madrid Gran Via
NH Collection Madrid Gran Vía Hotel
NH Collection Madrid Gran Vía Madrid
NH Collection Madrid Gran Vía Hotel Madrid

Frequently asked questions

Is NH Collection Madrid Gran Vía pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 25 kg per pet. There's a fee of EUR 35 per accommodation, per night. Service animals are exempt from fees.

How much does it cost to stay at NH Collection Madrid Gran Vía?

As of 28 Sept 2024, prices found for a 1-night stay for 2 adults at NH Collection Madrid Gran Vía on 13 Oct 2024 start from AU$509.34, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at NH Collection Madrid Gran Vía?

This property doesn't offer parking.

What time is check-in at NH Collection Madrid Gran Vía?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at NH Collection Madrid Gran Vía?

Checkout is at noon.

Where is NH Collection Madrid Gran Vía located?

Located in Madrid Centro, this hotel is steps away from Casino Gran Via and Gran Via. Puerta del Sol and Calle de Alcalá are also within 10 minutes. Gran Via Station is only a 2-minute walk and Sevilla Station is 4 minutes.

NH Collection Madrid Gran Vía Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 714 out of 932 reviews" "
Rating 8 - Good. 164 out of 932 reviews" "
Rating 6 - Okay. 30 out of 932 reviews" "
Rating 4 - Poor. 13 out of 932 reviews" "
Rating 2 - Terrible. 11 out of 932 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mohit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location. NH properties are always classy
Stayed 3 nights in Sep 2024

10/10 Excellent

Phil

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were great and staff was top notch.
Stayed 4 nights in Sep 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had an excellent stay at NH Collection Madrid. Loved the area and the staff was very friendly and helpful.
Stayed 3 nights in Sep 2024

6/10 Okay

ARMENUHI

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I like stuff property location ,clean I don’t like property condition were old
Stayed 2 nights in Sep 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Took a little bit to find the property but the rooftop top bar is lovely. The rooms are very modern although small. Very clean, staff is lovely and many amenities offered! Would definitely stay again.
Stayed 2 nights in Aug 2024

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. The food and drinks at the restaurant and bar were average
Stayed 2 nights in Aug 2024

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing
Stayed 2 nights in Aug 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in Jun 2024

10/10 Excellent

RENE, ROMA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great city Center hotel!! Close to Madrid must ser places and very confortable! All RH staff were kind and eager to help. Dont miss the terrace bar
Stayed 3 nights in Aug 2024

10/10 Excellent

Lisel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second stay at the NH Collection Madrid, and their customer service is exceptional. The hotel is also incredibly convenient, located right in the heart of everything.
Stayed 1 night in Aug 2024

10/10 Excellent

LAURIE, Sarasota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place!! Super balcony views to gran via with an amazing rooftop. The rooms are excellent!! The amenities were excellent. Would definitely visit again!
Stayed 1 night in Aug 2024

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Lila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best Nh hotel I have been on. Wonderful attention. The staff very friendly and helpful. The amazing 360 view rooftop. Definitely my favorite and will come back soon!!
Stayed 4 nights in Aug 2024

10/10 Excellent

Hans

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location. Great room with a division for the kids. Overall 9 out of 10. Highly recommend this hotel for families and it’s on the Gran Via. Location Location Location. Upgrade your stay to include the breakfast.
Stayed 3 nights in Jul 2024

10/10 Excellent

Mital

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is well situated and conveniently located in center of Madrid. Concierge was awesome and they recommended and helped book reservations. All the staff members were helpful. Would stay again…
Stayed 2 nights in Jul 2024

8/10 Good

Carlos, Boqueron

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Perfect location. Dog lover hotel. Good breakfast. Very good front desk personnel. Reasonable room. The pillows a little hard for me. Bed ok. One issue with cleaning that we left and advise front desk to have tje room clean but when we came back no cleaning was performed. Then we left in the afternoon and came back two hours later and the room was not still clean. This communication needs to improved. Otherwise is an ok hotel for a stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Idette

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 4 nights in Jul 2024

10/10 Excellent

Raynier, Hialeah

Buena localización
Stayed 2 nights in Jul 2024

10/10 Excellent

michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. carlos, the manager was amazing.
Stayed 2 nights in Jul 2024

10/10 Excellent

Niurka, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena la habitación,buena hubicacion
Stayed 2 nights in Jul 2024

8/10 Good

Carlos Ivan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Around the property are some homeless people especially at night
Stayed 2 nights in Jul 2024

10/10 Excellent

José Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well dedicated and professional employees. The best location you can have right in the heart of the center. Great facilities an amenities and hotel is clean and tidy all the time. Special thanks to the receptionist (Carolina) who I'll be forever thankful for her immediate action and after care when I's not feeling well. Keep up the excellent job guys, I'll be back for sur.
Stayed 17 nights in Jun 2024

8/10 Good

Geovani

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfectly located
Stayed 2 nights in Jun 2024

10/10 Excellent

Doris, UPLAND

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is wonderful. The hotel breakfast and sky bar have views to die for. Our shower and balcony. Perfect
Stayed 3 nights in Jul 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2024

General hotel information

Reasons to Book
Property Cleanliness & Beautiful Rooms
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Nearest Airport
Madrid (MAD-Adolfo Suárez Madrid-Barajas)