Makalei Hawaii Country Club Tours and Activities

The staff was very nice.

A quite sea front property. Only two miles away from the Kona market place making it easy to explore the town if needed.

The property is pleasing and is in a beautiful location, but it is isolated from the remainder of the Kona coast and so needs to be more self- sufficient. There is only one restaurant with a limited menu, unless you count the pool bar menu. We had to wait a few times to be seated at the restaurant because there were not enough servers. There was no pool food/drink service. When we arrived at 5 our room was not ready, so our front desk ckerk made a big deal of finding us something nice and keeping our two rooms together. We ended up in a room with a clearly disability-accomodating super high toilet (my feet would not touch the ground), but no other adaptive elements, while our adjoining room had a nasty plastic shower curtain. Rooms had paper cups for water. In staying for almost a week, we only had our room tidied once, despite being gone most days. That one cleaning came at 4 pm and we had to leave our room to allow it. Other days we had to chase down maid service to get clean towels ir new paper cups. It was annoying. I could not tell if the problem was a lack if employees or an overall lack of effort. The luau was disappointing. There were only 3 craft vendors, so not enough to spend much time, and the art projects were hokey. The food was okay, but I had expected more to be made of it (a pit pig perhaps) and maybe some explanation of it. The musicians and dancers were very talented. The $160 price is high, probably because of the open bar. I didn't drink.