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"Good environment and good service"

"This was my first stay at the hotel, and I was thoroughly impressed. The thoughtful room decoration and birthday cake made my celebration truly special. The staff were approachable and helpful, the breakfast spread was delicious, and the complimentary high tea with wine and finger food added a festive touch. Christmas Eve was particularly enjoyable with Santa Claus, caroling, and a lively festive atmosphere. The hotel’s location is excellent, right next to Lot 10 and within walking distance of many malls in Bukit Bintang, making it very convenient. The only minor hiccup was the toilet flooding on our last day, but fortunately, it happened just before checkout and didn’t affect our stay. Overall, a wonderful experience, and I’d love to return!"

"Fantastic service throughout the hotel. Excellent large room with spacious bathroom and desk for working. Gym and pool were clean and well equipped. Food at the main restaurant was excellent but one small point was dietary restrictions were not labeled as wife is gluten free. Otherwise sensational. Location was also good close to Petronas and walking distance to a shopping mall with cheaper food options and a supermarket."

"Great service. Friendly. Close to city center"

"Friendly, Helpful staff. Home away from Home...Keep it Up"

"Very close to all the main city attractions, yet in a relatively quiet location. Staff were excellent, special shout out to Ira on the desk who helped make our stay very pleasant. "

"All is good. Very accessible is the main good point for this hotel."

"The location and the rooms. "

"Wonderful service and great location in the City area. Close enough to awesome food and so convenient for shopping "