10/10 Excellent
Alice Sum Wan
Travelled with family
2 Nov 2024
Liked: Cleanliness, amenities, property conditions & facilities
I had a great stay at Charles Hope townhouse. This is a great location with the train available to travel to Old Trafford for a football game or making our way to the central retail district.
Overall the property was clean, however had a few minor defects:
- towel with holes and stain on them
- mild stains on the bedsheet
- stain on the carpet near the bed
- washer detergent feeder has a lot of residue from previous stay.
- dish washer has residue from previous stay - it had a funky smell when we first opened it
It would be better if:
- there were instructions for check-in, but it would be better if there's a diagram or pictures for reference. Locating the key pad on the handle took a little bit of figuring out.
- there's paper towel provided for the kitchen/ living area
- car park next to the property/ loading area to transport luggages
- if parking is included with the stay. Currently it's additional £15 per night. We parked across the street which is free and no time limit.
- provide the qr code to garbage disposal directions. It is hard to find that info in the guide book
Alice Sum Wan
Stayed 2 nights in Oct 2024