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Hotel Serrano

3.0 star property
Hotel in Martins with free breakfast and 24-hour front desk

Photo gallery for Hotel Serrano

Premium Room | Living area
Outdoor pool
Luxury Room | Living area
Premium Room
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Room service
  • 24/7 front desk
  • Laundry
  • Breakfast included
  • Housekeeping
The current price is AU$55
includes taxes & fees
12 Mar - 13 Mar

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Premium Room

Premium Room

Premium Room

Highlights

Flat-screen TV
Blackout curtains
Private bathroom
Minibar
Cable channels
Daily housekeeping
Desk
Wardrobe
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Executive Room

Executive Room

Executive Room

Highlights

Flat-screen TV
Blackout curtains
Private bathroom
Minibar
Cable channels
Daily housekeeping
Desk
Wardrobe
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Executive Room

Executive Room

Executive Room

Highlights

Flat-screen TV
Blackout curtains
Private bathroom
Minibar
Cable channels
Daily housekeeping
Desk
Wardrobe
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Executive Room

Executive Room

Executive Room

Highlights

Flat-screen TV
Blackout curtains
Private bathroom
Minibar
Cable channels
Daily housekeeping
Desk
Wardrobe
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Room

Luxury Room

Luxury Room

Highlights

Flat-screen TV
Blackout curtains
Private bathroom
Minibar
Cable channels
Daily housekeeping
Desk
Wardrobe
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Flat-screen TV
Blackout curtains
Private bathroom
Minibar
Cable channels
Daily housekeeping
Desk
Wardrobe
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Flat-screen TV
Blackout curtains
Private bathroom
Minibar
Cable channels
Daily housekeeping
Desk
Wardrobe
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Hotel Chalé Lagoa dos Ingás

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
9.4 out of 10, Exceptional, 27 reviews
The price is AU$52
includes taxes & fees
20 Mar - 21 Mar
Hotel Chalé Lagoa dos Ingás
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About the area

Map
Coronel Cristalino 118, Centro, Martins, State of Rio Grande do Norte, 59800-000

Restaurants

  • ‪Restaurante Bela Vista - ‬9 min drive
  • ‪Restaurante do Chico - ‬6 min drive
  • ‪Mirante do Canto - ‬4 min drive
  • ‪Mirante Penhasco - ‬4 min drive
  • ‪Mirante Mae Guile - ‬5 min drive

About this property

Hotel Serrano

Property highlights
Hotel Serrano provides amenities, such as a free breakfast buffet and dry cleaning/laundry services. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool
  • Free self-parking
  • Smoke-free property, tour/ticket information and luggage storage
  • A 24-hour front desk
Room features
All 91 rooms have comforts such as free WiFi and minibars.
Other conveniences in all rooms include:
  • Flat-screen TVs with cable channels
  • Wardrobes/cupboards, daily housekeeping and desks

Languages

Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash

We should mention

This property does not have any lifts
Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Property is also known as

Hotel Serrano Martins
Serrano Martins
Hotel Hotel Serrano Martins
Martins Hotel Serrano Hotel
Serrano
Hotel Hotel Serrano
Hotel Serrano Hotel
Hotel Serrano Martins
Hotel Serrano Hotel Martins

Frequently asked questions

Does Hotel Serrano have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Hotel Serrano?

As of 11 Mar 2025, prices found for a 1-night stay for 2 adults at Hotel Serrano on 12 Mar 2025 start from AU$55.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Serrano pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Serrano?

Self-parking is free at this property.

What time is check-in at Hotel Serrano?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Serrano?

Checkout is at noon.

Where is Hotel Serrano located?

This hotel is in Martins.

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Hotel Serrano Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 54 out of 106 reviews
Rating 8 - Good. 31 out of 106 reviews
Rating 6 - Okay. 17 out of 106 reviews
Rating 4 - Poor. 4 out of 106 reviews
Rating 2 - Terrible. 0 out of 106 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tom

Great location and service
Stayed 1 night in Jan 2023

8/10 Good

José Anchieta

Cafe bom.
Stayed 1 night in Jul 2024

10/10 Excellent

DANIEL

Stayed 2 nights in Nov 2024

10/10 Excellent

Luzineide Leonardo

Incrível
Stayed 2 nights in Nov 2024

8/10 Good

Nadja

Stayed 1 night in Nov 2024

6/10 Okay

Emmanuelli

Chuveiro péssimo! Demais instalações ótimas!
O quarto é ótimo, mas o chuveiro vc pode ficar debaixo que não vai cair uma gota de água na sua cabeça. Vai molhar todo lugar, menos vc. Quando fui tentar ajeitar levei um choque. Tivemos que tomar banho com a ducha, foi péssimo. As demais instalações estavam boas, lugar bonito, confortável, bem natureza, restaurante bom tbm. Mas levem lenços humidecidos, ou vá sabendo que seu banho vai ser de ducha. Quarto 242!
Stayed 1 night in Nov 2024

10/10 Excellent

Thaysa

Stayed 2 nights in Oct 2024

10/10 Excellent

Gildemar

Stayed 1 night in Oct 2024

10/10 Excellent

JAILSON

Stayed 2 nights in Sep 2024

10/10 Excellent

Antonio carlos

Stayed 1 night in Sep 2024

10/10 Excellent

Evandro

Stayed 1 night in Sep 2024

8/10 Good

Rodrigo

Liked: Cleanliness
Stayed 1 night in Sep 2024

6/10 Okay

HEROTILDE

Razoável
Razoável, embora o apto em que nos colocaram é um pouco isolado e um tanto apertado. Um ponto negativo é a comida. A maioria dos prato não tem sabor. Penso que deveriam avaliar com ajuda de uma nutricionista os alimentos.
Stayed 2 nights in Jul 2024

10/10 Excellent

Denize de F

Stayed 3 nights in Jul 2024

6/10 Okay

Salisneide

Stayed 2 nights in Jun 2024

10/10 Excellent

Edimar

Stayed 1 night in Jun 2024

10/10 Excellent

Rérison

Stayed 1 night in May 2024

10/10 Excellent

Jorge

Stayed 1 night in May 2024

8/10 Good

Marcosuel

Excelente
Stayed 1 night in May 2024

6/10 Okay

Verified traveller

Razoável.
Razoável.
Stayed 2 nights in Apr 2024

6/10 Okay

LUCAS RAFAEL

Na média, caro para o que oferece.
O hotel é bom, mas pelo preço cobrado eu esperava mais. As acomodações são ok, área de lazer boa, café da manhã bom, nada extraordinário.
Stayed 2 nights in Feb 2024

10/10 Excellent

Geiza

Stayed 2 nights in Feb 2024

10/10 Excellent

Sandra Cátia

Stayed 3 nights in Jan 2024

6/10 Okay

Antonio Carlos da Silva

Stayed 1 night in Jan 2024

6/10 Okay

Silvana

Liked: Property conditions & facilities, room comfort
Está na hora de melhorar!
Pontos Negativos: colchão duro; travesseiros duros, móveis antigos; TV antiga só com canais abertos; café da manhã tem que escolher bem o que comer, pode ter variedade, mas não tem qualidade. Pontos Positivos: Atendimento, limpeza, arborização e localização. Observação: cobra por seu amigo de 4 patas, mas diferente dos outros hotéis não te oferecem nem água nem o tapetinho higiênico para ele.
Stayed 7 nights in Dec 2023