Matterhorn Glacier Paradise Tours and Activities

Very centrally located, we could walk everywhere including the MIDI cable car and the alpine roller coaster. We could see Mt Blanc right from the apartment windows 😊 Restaurants and grocery stores within one block. Staff were friendly and accommodating. Our hot water failed one evening and they had the technician work at night to fix it. There are 7 parking spots, so book parking early if needed. The elevator if very very small, so consider getting a lower floor if stairs are a problem. One improvement request - may be replace physical keys with key cards - we could not figure out a way to lock the door from the outside and still have someone open from inside, so had to leave the door open when we left kids in the apartment.

Beautiful property with great views, but the building is hard to navigate and does not have fitness facilities. Very tasteful decoration and the smooth valet parking is a plus as well, those running it were excellent and very friendly (even charging EV). Would recommend for a ski vacation but would have predeeed closer to town with kids.

The property is very nice but this definitely does not have the amenities and services of a five-star hotel. First of all it is a private residence. There is no concierge, no front desk, no spa, no gym, I know other rooms beside the rooms you stay in. The rooms are very nice but are missing some basic things especially since they rank themselves that's why I start. There was no lotion, no conditioner, and that toiletries were not luxury. Just average. They included breakfast it's just a basket of bread and jam they didn't leave at the door with some yogurt and butter. The residence does not have its own parking. You have to use private parking but at least it's close to the residence. The manager of the restaurants downstairs is the part-time property manager and he is friendly and nice but he's not there when the restaurant is closed. If you need something then call the number on the reservation you will get someone who will have to ask somebody else and get back to you for anything you need. This is more like a VRBO. The steam feature and the shower is nice but does not qualify this as a spa property. Location is great and overall we have a good stay but the descriptions of the property need to be updated so that expectations are realistic.