McArthurGlen Designer Outlet Tours and Activities
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The Welcombe Hotel, BW Premier Collection
per person
9 Jan - 12 Jan
found 18 hours ago
Return direct flight included
Perth (PER) to Birmingham (BHX)
8.2/10 Very Good! (1,000 reviews)
Check in was quick and easy , reception staff friendly . On entry to our room it’s dated , carpet very worn curtains torn and pelmet hanging off . On the window cill there were 2 dead ladybirds which made us think that the room hadn’t been cleaned . There were also flys in the room this raised alarm bells and we made our way back to reception . There were quite a few people waiting to be checked in so we waited to speak to staff when was quieter . As soon as we raised our concerns we was upgraded to the other side of the hotel in the Henry suite . Nice room still dated but clean .
Beds comfortable and slept well .
Breakfast next morning was good with a wide choice from hot food to cereal and pastries.
Would we stay again unfortunately not .
Reviewed on 24 Nov. 2024
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