10/10 Excellent
Zeeshan
Travelled with family
28 Dec 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Our first stay at the Conrad exceeded expectations. The modern, welcoming lobby set the tone, and Majid upgraded us to a suite with a full Haram view. The spacious suite featured a separate living room and bedroom, both offering breathtaking views. The tasteful furnishings included thoughtful touches like a prayer mat and weighing scale, alongside essentials such as a coffee machine, safe, and hair dryer.
In-room dining was excellent, with a good menu selection and quick service. The hotel’s location in Jabal Omar offers convenient access to King Fahd Gate (via a street and slight ramp) and a variety of shopping options on the concourse level. The bed was very comfortable, and the suite’s panoramic Haram views were unforgettable.
The bathroom felt like a luxurious spa, with marble finishes, a large shower with a bench, ample towels, and a separate toilet area with a bidet. The vanity provided plenty of counter space, and the extras—dental kits, cotton swabs, and more—showed great attention to detail.
Our only suggestion would be to increase staffing during late evenings to better accommodate travelers arriving at all hours. Overall, an exceptional stay that combined luxury, convenience, and thoughtful service. Will definitey be staying here again.
Zeeshan
Stayed 2 nights in Dec 2024