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Swissôtel Makkah

5.0 star property
Art Deco Makkah hotel in Al Hajlah with a 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Swissôtel Makkah

Building design
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Premier Room, 1 King Bed (Kaaba)
Junior Suite (Kaaba)
Reception

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
The price is AU$395
includes taxes & fees
23 Nov - 24 Nov

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Junior Suite (City)

Living area

Junior Suite (City)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Haram)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Junior Suite (Haram)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Kaaba)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Junior Suite (Kaaba)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed (Kaaba)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premier Room, 1 King Bed (Kaaba)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room (Quad bed, Haram)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Room (Quad bed, Haram)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 4
  • 2 Single Beds

View all photos for Classic Room (Quad bed, Kaaba)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Room (Quad bed, Kaaba)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 4
  • 2 Single Beds

View all photos for Classic Room, 3 Single Beds (City)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Room, 3 Single Beds (City)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 3
  • 3 Single Beds

View all photos for Classic Room, 3 Single Beds (Haram)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Room, 3 Single Beds (Haram)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 3
  • 3 Single Beds

View all photos for Classic Room, 3 Single Beds (Kaaba)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Room, 3 Single Beds (Kaaba)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 3
  • 3 Single Beds

View all photos for Classic Room, 2 Single Beds (City)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Room, 2 Single Beds (City)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Room, 2 Single Beds (Haram)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Room, 2 Single Beds (Haram)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Room, 2 Single Beds (Kaaba)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Room, 2 Single Beds (Kaaba)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic King Room Haram Partial view

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic King Room Haram Partial view

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Classic King Room Kaaba partial view

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic King Room Kaaba partial view

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room (Quad bed, City)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Classic Room (Quad bed, City)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 4
  • 2 Single Beds

Similar properties

Building design
Swissôtel Al Maqam Makkah
Free WiFi
Restaurant
Air conditioning
Breakfast available
8.6 out of 10, Excellent, (702)
The price is AU$373
includes taxes & fees
23 Nov - 24 Nov
Swissôtel Al Maqam Makkah
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About the area

Map
King Abdul Aziz Endowment, Ajyad Street, Makkah, 21955

What's nearby

  • Great Mosque of Makkah - 4 min walk - 0.4 km
  • Abraj Al-Bait Towers - 6 min walk - 0.5 km
  • Well of Zamzam - 7 min walk - 0.6 km
  • Kaaba - 7 min walk - 0.6 km
  • King Fahad Gate - 7 min walk - 0.7 km

Getting around

  • Makkah Station - 15 min drive
  • Jeddah (JED-King Abdulaziz Intl.) - 73 min drive

Restaurants

  • ‪29Th Floor - ‬6 min walk
  • ‪Al Majlis - ‬7 min walk
  • ‪بيتزا هت - ‬6 min walk
  • ‪Al Khairat Restaurant - ‬6 min walk
  • ‪البيك - ‬5 min walk

About this property

Swissôtel Makkah

Luxury eco-certified hotel near Great Mosque of Makkah
Close to Abraj Al-Bait Towers and Kaaba, Swissôtel Makkah provides a shopping centre on-site, a garden and a hair salon. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
  • Express check-in, a banquet hall and concierge services
  • A gift shop, a computer station and a porter/bellboy
  • Guest reviews speak highly of the breakfast, helpful staff and location
Room features
All 1487 rooms boast comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and free toiletries
  • Fridges, free infant beds and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, French, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: SAR 90 for adults and SAR 45 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Al Rowad Restaurant
  • Cafe Swiss

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 43 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • 24-hour room service
  • Free bottled water
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age - 16

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for SAR 241.5 per day.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately SAR 90 for adults and from SAR 45 for children
  • Airport shuttle fee: SAR 800 per vehicle (return, maximum occupancy 3)
  • Rollaway bed fee: SAR 241.5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property

Property is also known as

Makkah Swissotel
Swissotel Makkah
Swissotel Makkah Hotel
Swissotel Makkah Hotel Mecca
Swissotel Makkah Mecca
Swissotel Makkah
Swissôtel Makkah Hotel
Swissôtel Makkah Makkah
Swissôtel Makkah Hotel Makkah

Frequently asked questions

Is Swissôtel Makkah pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Swissôtel Makkah?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Swissôtel Makkah on 23 Nov 2024 start from AU$395.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Swissôtel Makkah?

Check-in begins at 4:00 PM.

What time is check-out at Swissôtel Makkah?

Checkout is at noon.

Does Swissôtel Makkah provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of SAR 800 per vehicle applies.

Where is Swissôtel Makkah located?

Located in Al Hajlah, this luxury hotel is within a 10-minute walk of Great Mosque of Makkah, Kaaba, and Abraj Al-Bait Towers. Abraj Al Bait Hajar Tower and Well of Zamzam are also within 10 minutes.

Swissôtel Makkah Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 606 out of 1003 reviews" "
Rating 8 - Good. 221 out of 1003 reviews" "
Rating 6 - Okay. 89 out of 1003 reviews" "
Rating 4 - Poor. 34 out of 1003 reviews" "
Rating 2 - Terrible. 53 out of 1003 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shazia

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to haram
Stayed 5 nights in Nov 2024

8/10 Good

Mohsen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good but too noisy
Stayed 1 night in Nov 2024

10/10 Excellent

Zainabou

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Kaaba view from the room, easy access to the Haram and shopping areas.
Stayed 3 nights in Nov 2024

10/10 Excellent

Imtiaz

Liked: Cleanliness, staff & service, property conditions & facilities
excellent location, minutes to walk to Al Haram
Stayed 4 nights in Nov 2024

10/10 Excellent

Usama

Liked: Cleanliness, staff & service, property conditions & facilities
GOOD
Stayed 3 nights in Nov 2024

2/10 Terrible

Shahzada

Stayed 5 nights in Oct 2024

10/10 Excellent

Ismail, Dearborn Heights

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place and service. Also, very very clos to everything.
Stayed 3 nights in Nov 2024

10/10 Excellent

Raniah

Liked: Cleanliness, staff & service, property conditions & facilities
Elevators are very slow and very confusing, making it hard to get somewhere on time.
Stayed 3 nights in Oct 2024

10/10 Excellent

Shahenaaz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alhamdulillah all is good
Stayed 3 nights in Nov 2024

8/10 Good

Sayed

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, however being on the 25th floor was not very user friendly for lifts, had to change halfway down and also not very clearly marked. Also, the on site musallah on the 2nd floor (I think) was miles away. Wasn't easy to get to with my mum in a wheelchair. Otherwise not a bad property location wise.
Stayed 5 nights in Oct 2024

10/10 Excellent

Hafizur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Shariq Khalid, Bellevue

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

FAHIM, NEW HYDE PARK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property location excellent-part of Haram Need to improve breakfast items for all.
Stayed 2 nights in Oct 2024

6/10 Okay

Amran

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
This is possibly one of the worst hotels to get an email response from, even after a number of attempts via various channels, they just refuse to respond to any enquiries before arrival. The hotel also states kabah view, but have a room which had a view of the kabah but most of the haram was covered by buildings. The breakfast is a big selection, but lacked taste or quality.
Stayed 4 nights in Oct 2024

10/10 Excellent

Sabiha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location right in front of Masjid Al Haram. Breakfast was the best part, so many options and huge room perfect for the amount of people who come for pilgrimage, also included a lot of stations such as for pancake, omelette, fresh juice etc. Hotel is conjoined with the clock tower and mall so perfect for a quick shopping spree any day with a two story food court. Overall great, will definitely come again
Stayed 5 nights in Oct 2024

10/10 Excellent

MUHAMMAD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience
Stayed 4 nights in Oct 2024

10/10 Excellent

Muzzammeel

Stayed 2 nights in Sep 2024

10/10 Excellent

Muhammad

Stayed 4 nights in Sep 2024

10/10 Excellent

Shumail

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was visiting Makkah with my mother and my younger brother for Umrah purposes. After looking at reviews online, I decided to go to Swissôtel. I am very relieved and happy that I made this decision. This hotel was very clean, luxurious, great customer service and the staff were very helpful. We felt at home in this hotel. Plus it was a short distance away from Al-Haram mosque. This hotel is connected to the clock tower where you will find restaurants and a mall for shopping which was great for my mother since she could not walk long distances. I highly recommend this hotel to anyone including families with children. Would definitely book this hotel again. Oh, almost forgot to mention, the "included breakfast" can simply be described as a BUFFET. It had endless options with food tasting delicious and was fulfilling.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kashif

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is phenomenal over here great customer service. Nice quite clean and right across the Haram
Stayed 1 night in Oct 2024

2/10 Terrible

QOMAR

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Oct 2024

10/10 Excellent

Kashif

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closest to haram, great customer service helpful and respectful staff, saying it even though they didn't accommodate us, for by mistake missing the breakfast time as we had long flight. Over all had great experience.
Stayed 2 nights in Oct 2024

10/10 Excellent

Rahamathulla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant property to stay around the harmain
Stayed 6 nights in Oct 2024

10/10 Excellent

Syed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Aug 2024

10/10 Excellent

Waqar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

General hotel information

Reasons to Book
Property Cleanliness & Property Cleanliness
Check-In Time
5:00 PM
Check-Out Time
12:00 PM
Nearest Airport
Jeddah (JED-King Abdulaziz Intl.)