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Sheraton Makkah Jabal Al Kaaba Hotel

5.0 star property
Luxury hotel with 2 restaurants and 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Makkah Jabal Al Kaaba Hotel

2 restaurants, breakfast, lunch served; local and international cuisine
Exterior
Exterior
Reception
Executive Suite, 1 Bedroom | Living area

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
The price is AU$242
includes taxes & fees
11 Dec - 12 Dec

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Traditional Room, 2 Single Beds

Pillow-top beds, minibar, in-room safe, desk

Traditional Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Pillow menu
Pillow-top bed
  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Superior Room, 1 Double Bed, Executive Level

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Pillow menu
Pillow-top bed
Hairdryer
Designer toiletries
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Traditional Room, 3 Single Beds

Traditional Room, 3 Single Beds

Traditional Room, 3 Single Beds

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Pillow menu
Pillow-top bed
Hairdryer
Designer toiletries
  • 27 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Deluxe Suite, 1 Bedroom

Pillow-top beds, minibar, in-room safe, desk

Deluxe Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
  • 59 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Junior Suite, 1 Bedroom

Pillow-top beds, minibar, in-room safe, desk

Junior Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
  • 43 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 Double Bed, Tower

Suite, 1 Double Bed, Tower

Suite, 1 Double Bed, Tower

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
  • 115 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 2 Single Beds, Tower

Pillow-top beds, minibar, in-room safe, desk

Suite, 2 Single Beds, Tower

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
  • 81 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Fridge
  • 68 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Suite, 1 Double Bed, Tower

Pillow-top beds, minibar, in-room safe, desk

Suite, 1 Double Bed, Tower

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
  • 175 sq m
  • City view
  • Sleeps 6
  • 1 Double Bed

View all photos for Superior Suite, 1 Bedroom, Non Smoking

Superior Suite, 1 Bedroom, Non Smoking

Superior Suite, 1 Bedroom, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
  • 43 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 2 Single Beds, Tower

Pillow-top beds, minibar, in-room safe, desk

Suite, 2 Single Beds, Tower

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
  • 80 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Superior Room, 2 Single Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Pillow menu
Pillow-top bed
Hairdryer
Designer toiletries
  • Sleeps 2
  • 2 Single Beds

View all photos for Traditional Room, 2 Single Beds

Pillow-top beds, minibar, in-room safe, desk

Traditional Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Pillow menu
Pillow-top bed
Hairdryer
Designer toiletries
  • Sleeps 2
  • 2 Single Beds

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About the area

Map
Jabal Al Kaaba, Makkah Al Mukkarammah Makkah, Makkah, Eastern Province, 24231

What's nearby

  • Great Mosque of Makkah - 6 min walk - 0.6 km
  • King Fahad Gate - 10 min walk - 0.9 km
  • Well of Zamzam - 11 min walk - 1.0 km
  • Kaaba - 12 min walk - 1.0 km
  • Abraj Al-Bait Towers - 12 min walk - 1.1 km

Getting around

  • Makkah Station - 14 min drive
  • Jeddah (JED-King Abdulaziz Intl.) - 67 min drive

Restaurants

  • ‪Executive Lounge - ‬15 min walk
  • ‪الشبيكة كوفي - ‬4 min walk
  • ‪الملتقى لاونج - ‬15 min walk
  • ‪Student Biryani - ‬10 min walk
  • ‪سوفليه شهار - ‬10 min walk

About this property

Sheraton Makkah Jabal Al Kaaba Hotel

Luxury hotel near Great Mosque of Makkah
Kaaba and Abraj Al-Bait Towers are located near Sheraton Makkah Jabal Al Kaaba Hotel, which provides a coffee shop/cafe, a garden and dry cleaning/laundry services. At the two on-site restaurants, enjoy breakfast, lunch, dinner and local and international cuisine. In addition to a business centre and a bar, guests can connect to free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), smoke-free property and a 24-hour front desk
  • Multilingual staff, a front desk safe and free newspapers
  • A lift, 1 meeting room and concierge services
  • Guest reviews speak highly of the helpful staff
Room features
All 412 rooms offer comforts, such as 24-hour room service and pillow menus, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
More amenities include:
  • Designer toiletries and hairdryers
  • 40-inch LED TVs with premium channels
  • Recycling, fridges and electric kettles

Languages

Arabic, English, Hindi, Indonesian, Urdu

Property amenities

Internet

  • Available in all rooms: WiFi (SAR 75 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 95 for adults and SAR 47.50 for children
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Al Firdous Restaurant
  • Asia Restaurant
  • Chocolate Lounge

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 161 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 24 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 5 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately SAR 95 for adults and from SAR 47.5 for children
  • Fee for in-room wireless Internet: SAR 75 per 24-hour period (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Property is also known as

Sheraton Makkah Jabal Al Kaaba Hotel Mecca
Sheraton Makkah Jabal Al Kaaba Mecca
Sheraton Makkah Jabal Al Kaaba
Sheraton Makkah Jabal Al Kaab
Sheraton Makkah Jabal Al Kaaba
Sheraton Makkah Jabal Al Kaaba Hotel Hotel
Sheraton Makkah Jabal Al Kaaba Hotel Makkah
Sheraton Makkah Jabal Al Kaaba Hotel Hotel Makkah

Frequently asked questions

Is Sheraton Makkah Jabal Al Kaaba Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Sheraton Makkah Jabal Al Kaaba Hotel?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Sheraton Makkah Jabal Al Kaaba Hotel on 11 Dec 2024 start from AU$241.81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sheraton Makkah Jabal Al Kaaba Hotel?

This hotel doesn't offer parking.

What time is check-in at Sheraton Makkah Jabal Al Kaaba Hotel?

Check-in start time: 4 PM; check-in end time: 5 PM.

What time is check-out at Sheraton Makkah Jabal Al Kaaba Hotel?

Checkout is at noon.

Where is Sheraton Makkah Jabal Al Kaaba Hotel located?

Located in the heart of Makkah, this luxury hotel is within a 15-minute walk of Great Mosque of Makkah, Kaaba and Abraj Al-Bait Towers. 60th Street and Alkhalil Courtyard are also within 10 minutes.

Sheraton Makkah Jabal Al Kaaba Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 200 out of 356 reviews" "
Rating 8 - Good. 87 out of 356 reviews" "
Rating 6 - Okay. 34 out of 356 reviews" "
Rating 4 - Poor. 12 out of 356 reviews" "
Rating 2 - Terrible. 23 out of 356 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nurul

Travelled with family
Liked: Staff & service
Customer service
Stayed 10 nights in Oct 2024

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay for the price
Stayed 2 nights in Nov 2024

2/10 Terrible

Tasmina

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Mohammed

Good service
Stayed 1 night in Oct 2024

10/10 Excellent

Bandegne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Sep 2024

10/10 Excellent

abbas

Liked: Staff & service, amenities, property conditions & facilities
Staffs were great and Helpful.
Stayed 1 night in Sep 2024

8/10 Good

Zahed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Ahmad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and good options for breakfast. Would definitely stay here again
Stayed 6 nights in Aug 2024

10/10 Excellent

Salma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

jubayer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room service was amazing, specially the guy ali hussain and some others was fantastic at serving. I would rate them 10/10.
Stayed 7 nights in Aug 2024

8/10 Good

Alex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good. Bridge to haram is non functional due to construction
Stayed 2 nights in Aug 2024

2/10 Terrible

Zohaib

Disliked: Cleanliness, staff & service, property conditions & facilities
Not refundable
Stayed 2 nights in Aug 2024

10/10 Excellent

ali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the property area in pleasant and staff is very kind. However there is currently construction on the mezzanine level that connects from the bridge to the Harrem...it's unaccessible currently due to construction. There is a 5 minute walk to the Harrem..I still recommend. My stay was enjoyable and the breakfast was super nice!
Stayed 2 nights in Aug 2024

10/10 Excellent

Yousef

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Aug 2024

10/10 Excellent

ibrahim

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were welcoming, helpful, and friendly Clean Room, Comfortable and well-equipped 5 -7 mins to walk for Haram highly recommend this place.
Stayed 4 nights in Jul 2024

4/10 Poor

Hazem

Stayed 4 nights in Jul 2024

8/10 Good

Basem

Stayed 5 nights in Jun 2024

10/10 Excellent

Mohamed

Liked: Cleanliness, property conditions & facilities
Liked it
Stayed 1 night in May 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Housekeeper, Shafiqul
Hotel is great and walking distance from the Haram, however as a steep slope walking back to the hotel is very hard specially when you are tired. Very difficult to find the hotel with all the construction work happening around, we were lost for 45 minutes. The housekeeping staff specially MD Shafiqul Islam was extremely helpful went above and beyond to find me a bucket to soak my feet as I was tired and in pain. Very friendly and always checked on us if we needed anything. Very efficient and always polite and courteous. The hotel is great to have someone like Shafiqul to work for them. Thank you Shafiqul for making our stay great, we will be back soon.
Stayed 4 nights in Sep 2023

8/10 Good

Samy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's the second time I'm booking this property. Overall, the experience was super pleasant. 2 regrets comparing my first journey: - the bridge to haram was closed, accessibility was reduced - super noisy because of public works
Stayed 4 nights in Feb 2024

10/10 Excellent

Subul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of construction work ongoing.
Stayed 2 nights in Feb 2024

10/10 Excellent

Naeem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Masjid ul Haram
Stayed 3 nights in Feb 2024

10/10 Excellent

Runa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was easily accessible to the mosque. At the time of writing this, the main gate for Tawaf is gate 79, and the Sheraton is on the newly extended side, so we mainly used gate 114, there is more space to pray and less crowded and chaotic, which we preferred. The staff were particularly friendly, and always greeted with a smile no matter what time of day it was. We arrived a bit earlier than expected, but were able to leave our luggage with concierge and then check in a bit later. There is a bridge that will have access to the mosque in the future, but the building work for the mosque extension has not been completed, so this is not in operation yet. But bear in mind this the extension part and not direct access to the Kaaba. The facilities, bed and room were clean and comfortable, and I would personally stay here again.
Stayed 6 nights in Feb 2024

8/10 Good

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel would definitely stay again.
Stayed 5 nights in Feb 2024

10/10 Excellent

Md Masudul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Signboard colour should be more visible colour
Stayed 4 nights in Feb 2024

General hotel information

Reasons to Book
Room Cleanliness & Property Cleanliness
Check-In Time
4:00 PM
Check-Out Time
12:00 PM
Address
Jabal Al Kaaba, Makkah Al Mukkarammah Makkah, Mecca, Eastern Province