Al Haram, Al-Madinah al-Munawwarah, Madinah, 42311
What's nearby
Prophet's Mosque - 8 min walk - 0.7 km
The Green Dome - 9 min walk - 0.8 km
Baqi Cemetery - 11 min walk - 1.0 km
Madina Mall - 6 min drive - 5.1 km
Quba Mosque - 6 min drive - 5.5 km
Getting around
Madinah Station - 18 min drive
Madinah (MED-Prince Mohammad Bin Abdulaziz) - 22 min drive
Restaurants
الصالة التنفيذية - 10 min walk
Alhuda Lounge - 11 min walk
ستاربكس - 9 min walk
المسجد النبوي - 9 min walk
Coffee Break - 9 min walk
About this property
Mokhtara Diamond
Hotel near Prophet's Mosque
Mokhtara Diamond provides everything that you need. Guests can connect to free in-room WiFi.
Other perks include:
A 24-hour front desk and a lift
Room features
All 120 rooms have comforts such as air conditioning, in addition to amenities such as free WiFi.
Languages
Arabic, English, Urdu
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Parking and transport
No on-site parking available
Conveniences
24-hour front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping (on request)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to lift
Room amenities
More
Air conditioning
Policies
Check-in
Check-in start time: 4:30 PM; check-in end time: 4:00 AM
Late check-in subject to availability
Check-out
Check-out before 1:00 PM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Couples wishing to share a room must provide proof of marriage
Property is also known as
Mokhtara Diamond Hotel
Mokhtara Diamond Madinah
Mokhtara Diamond Hotel Madinah
Frequently asked questions
Is Mokhtara Diamond pet-friendly?
No, pets are not allowed at this property.
How much is parking at Mokhtara Diamond?
This hotel doesn't offer parking.
What time is check-in at Mokhtara Diamond?
Check-in start time: 4:30 PM; check-in end time: 4:00 AM. Late check-in is available during limited hours.
What time is check-out at Mokhtara Diamond?
Checkout is at 1:00 PM.
Where is Mokhtara Diamond located?
Located in Madinah City Center, this hotel is within a 10-minute walk of Masjid Al Ghamamah and Prophet's Mosque. The Green Dome and Al Hijaz Railway Museum are also within 10 minutes.
Mokhtara Diamond Reviews
Reviews
6.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The room had Filthy carpets with burns and dirt ground in
The bathroom was disgusting
You had to ask for their small toilet roll on a daily basis
The safes in the room didn’t work the bottom of the bathroom doors looked like they had mold on them
The tv was there just for show
The worst of all we’re the reception staff they were so rude and arrogant as they thought we were from a third world country and they could treat and talk to us like trash absolute horrible experience they actually ruined my trip I would never recommend to stay in this unpleasant place to anyone
The 2 out of 3 of the reception staff need sacking they’re definitely not right for the job
Also they’re not bothered about getting a bad review as I got told by this absolute horrid bloke behind the reception
I wouldn’t stay in this place for free. Underserving of even 1 star. The room was filthy and throughout my 7 day stay, my room was not cleaned once. Had to constantly chase around for basic things like toilet roll to be told ‘we have none today.’ What truly makes this hotel awful is the reception staff. They are extremely unpleasant and rude. I was travelling with my elderly mother and asked for our cases to be brought down upon checkout as she is in a wheelchair. The staff said they would come up and do this but did not. I took 3 trips from the room to lobby bringing all of these down. I mentioned this to the receptionist when I wanted to check out who was extremely rude. I stated that I would leave a review, he made it very clear he did not care & to go leave a review
No daily housekeeping
Asked for additional water and they said that they already gave me two bottles in the morning so can't give more
Washroom was very small
The kettle was dirty & smelly with some leftovers. Had to clean it myself.
Some people checked in around 1:30am and were very loud in the lobby. No one to ask them to be considerate to people sleeping at this time.
Will never book this place next time.