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"Staff was great! My husband wasn’t feeling well and they were so helpful. Also nice clean room and good breakfast options. "

"A very enjoyable stay at this hotel"

"Brilliant location, very clean comfortable, and staff friendly. Would definitely use again "

"This is a lovely hotel, very well appointed with generally very helpful staff and lovely rooms and a magnificent building. The only issue we had was with the service at breakfast (no problems with service at dinner at all). We were left standing waiting to be seated for some time as the queue was not really visible to the main dining area and no-one was seemingly assigned to the desk. In addition the tea and coffee orders were very slow to come (this on more than one occasion) so much so we had virtually finished eating before they arrived. The food was very good. We would have rather had to serve ourselves tea and coffee than wait so long for the service. However, this was a minor point to us in our stay overall which we really enjoyed."

"You can’t beat this hotel for overnight stay for morning flights from Gatwick. It’s 100 yards from departures . Good food drinks and lovely rooms "

"Very comfortable and spa was great bonus"

"Another lovely stay. Great staff but under pressure. Bar service slow. No white wine except Chardonnay! Rest of wine menu unavailable. Great dog-friendly hotel. Super comfortable room. "

"Excellent customer service from all staff. "

"Breakfast is good with premium food and variety. The location is wonderful being so close to many restaurants and in the city center. Only a miner problem : the lotion bottle is always empty."