See all properties

Hotel Kavia Premium

3.0 star property
Hotel with a 24-hour front desk, steps from Paseo de Montejo
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Kavia Premium

Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers
Reception
View from room
50-inch Smart TV with satellite channels, TV
Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
The price is AU$119
includes taxes & fees
5 Jan - 6 Jan 2025

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room

Minibar, in-room safe, desk, free WiFi

Superior Room

Highlights

Air conditioning
Smart TV
Renovated in 2023
Private bathroom
Hairdryer
Rainfall showerhead
Coffee/tea maker
Minibar
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, free WiFi

Deluxe Double Room

Highlights

Air conditioning
Smart TV
Renovated in 2023
Private bathroom
Hairdryer
Rainfall showerhead
Coffee/tea maker
Minibar
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite

Suite

Suite

Highlights

Air conditioning
Smart TV
Renovated in 2023
Separate bedroom
Private bathroom
Hairdryer
Rainfall showerhead
Coffee/tea maker
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Minibar, in-room safe, desk, free WiFi

Deluxe Room

Highlights

Air conditioning
Smart TV
Renovated in 2023
Private bathroom
Hairdryer
Rainfall showerhead
Coffee/tea maker
Minibar
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Air conditioning
Smart TV
Renovated in 2023
Private bathroom
Hairdryer
Rainfall showerhead
Coffee/tea maker
Minibar
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Air conditioning
Smart TV
Renovated in 2023
Separate bedroom
Private bathroom
Hairdryer
Rainfall showerhead
Coffee/tea maker
  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds
Front of property

Hotel Plaza by Kavia

Pool
Parking included
Free WiFi
Air conditioning
8.8 out of 10, Excellent, (554)
The price is AU$104
includes taxes & fees
18 Jan - 19 Jan 2025
Hotel Plaza by Kavia
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Calle 56 A 497 entre calles 45 y 47, Zona Paseo de Montejo, Mérida, Yucatan, 97000

What's nearby

  • Parque Santa Lucía - 9 min walk - 0.8 km
  • Mérida Cathedral - 13 min walk - 1.1 km
  • Plaza Grande - 15 min walk - 1.3 km
  • Yucatan International Convention Center - 18 min walk - 1.6 km
  • U.S. Consulate Merida - 20 min walk - 1.7 km

Getting around

  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 21 min drive

Restaurants

  • ‪Piensarosa - ‬2 min walk
  • ‪Mercado de Santa Ana - ‬2 min walk
  • ‪Cafetería Impala - ‬1 min walk
  • ‪Manjar blanco - ‬2 min walk
  • ‪Choco Chocolatería Café - ‬1 min walk

About this property

Hotel Kavia Premium

Hotel rejuvenated in 2023 and located near Paseo de Montejo
Close to Mérida Cathedral, Hotel Kavia Premium provides amenities such as a restaurant. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • An outdoor pool with sunloungers and pool umbrellas
  • Cooked-to-order breakfast (surcharge), luggage storage and smoke-free property
  • A porter/bellboy, a 24-hour front desk and tour/ticket information
  • Multilingual staff, a lift and a front desk safe
  • Guest reviews speak highly of the location
Room features
All 51 rooms include comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and desk chairs.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 50-inch Smart TVs with satellite channels
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: MXN 275 for adults and MXN 275 for children
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in public areas
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately MXN 275 for adults and from MXN 275 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Pool access available from 9:00 AM to 9:00 PM
Parking height restrictions apply

Property is also known as

Hotel Kavia Premium Hotel
Hotel Kavia Premium Mérida
Hotel Kavia Premium Hotel Mérida

Frequently asked questions

Does Hotel Kavia Premium have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 9:00 PM.

How much does it cost to stay at Hotel Kavia Premium?

As of 25 Dec 2024, prices found for a 1-night stay for 2 adults at Hotel Kavia Premium on 5 Jan 2025 start from AU$119.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Kavia Premium pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Kavia Premium?

Limited spots are available.

What time is check-in at Hotel Kavia Premium?

Check-in start time: 3:00 PM; check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Kavia Premium?

Checkout is at noon.

Where is Hotel Kavia Premium located?

Located in Mérida Centro, this hotel is steps away from Remate de Paseo Montejo and Paseo de Montejo. Mérida Cathedral and U.S. Consulate Merida are also within 1 mile (2 km).

Reviews

8.0

Very good

Rating 10 - Excellent. 75 out of 167 reviews" "
Rating 8 - Good. 46 out of 167 reviews" "
Rating 6 - Okay. 20 out of 167 reviews" "
Rating 4 - Poor. 11 out of 167 reviews" "
Rating 2 - Terrible. 15 out of 167 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Enrique, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location definitely recommend
Stayed 2 nights in Dec 2024

10/10 Excellent

Kathia

Stayed 3 nights in Nov 2024

8/10 Good

Ian Scanlan, Mexico

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ropa de cama estaba algo sucia en mal lavada, eso opaca lo bueno que pueda estar todo lo demás. El staff muy amable y la ubicación perfecta.
Stayed 4 nights in Sep 2024

10/10 Excellent

Francisco, Bellflower

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay walk and drive around closer to downtown
Stayed 3 nights in Sep 2024

10/10 Excellent

Luis, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near downtown, friendly staff. I definitely suggest to stay at this facility.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jose

Stayed 1 night in Aug 2024

6/10 Okay

JORGE, Naucalpan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Vine a un evento de Triatlón en la ciudad y el hotel queda muy cerca de lanza a de meta por eso lo elegí. Pero no me permitieron hacer late checkout ni siquiera les interesó hacer el esfuerzo de investigar si se podía. Solo pedía un par de horas para bañarme y arreglar las cosas para regresar.
Stayed 1 night in Mar 2024

2/10 Terrible

Carlos de Jesus, CDMX

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The BEST thing about this hotel is LOCATION. The WORST thing is their front-desk personnel (not all of them) AND the hotel Manager that were unable to manage a rather difficult situation: We were on a nine night extended family trip occupying five double rooms and a triple. Our experience was TERRIBLE due to the fact that almost all days we struggled to get hot water (yes in a "premium hotel") to take a shower. Sometimes water pressure was minimal, most times water was at best mildly warm. Sometimes it was pretty cold. This happened ALL TEN DAYS regardless of the several different actions (at least that's what we were told) to fix the problem. It was a nightmare and we will never come back to this hotel or recommend anybody to go. Hope this helps.

2/10 Terrible

Carlos de Jesus, CDMX

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The BEST thing about this hotel is LOCATION. The WORST thing is their front-desk personnel (not all of them) AND the hotel Manager that were unable to manage a rather difficult situation: We were on a nine night extended family trip occupying five double rooms and a triple. Our experience was TERRIBLE due to the fact that almost all days we struggled to get hot water (yes in a "premium hotel") to take a shower. Sometimes water pressure was minimal, most times water was at best mildly warm. Sometimes it was pretty cold. This happened ALL TEN DAYS regardless of the several different actions (at least that's what we were told) to fix the problem. It was a nightmare and we will never come back to this hotel or recommend anybody to go. Hope this helps.

2/10 Terrible

Carlos de Jesus, CDMX

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The BEST thing about this hotel is LOCATION. The WORST thing is their front-desk personnel (not all of them) AND the hotel Manager that were unable to manage a rather difficult situation: We were on a nine night extended family trip occupying five double rooms and a triple. Our experience was TERRIBLE due to the fact that almost all days we struggled to get hot water (yes in a "premium hotel") to take a shower. Sometimes water pressure was minimal, most times water was at best mildly warm. Sometimes it was pretty cold. This happened ALL TEN DAYS regardless of the several different actions (at least that's what we were told) to fix the problem. It was a nightmare and we will never come back to this hotel or recommend anybody to go. Hope this helps.

2/10 Terrible

Carlos de Jesus, CDMX

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The BEST thing about this hotel is LOCATION. The WORST thing is their front-desk personnel (not all of them) AND the hotel Manager that were unable to manage a rather difficult situation: We were on a nine night extended family trip occupying five double rooms and a triple. Our experience was TERRIBLE due to the fact that almost all days we struggled to get hot water (yes in a "premium hotel") to take a shower. Sometimes water pressure was minimal, most times water was at best mildly warm. Sometimes it was pretty cold. This happened ALL TEN DAYS regardless of the several different actions (at least that's what we were told) to fix the problem. On our second night we were offered to be transferred to another room where we were assured the hot-water problem had been solved. Lie. On our fourth night we, incredibly, woke-up at 5am in the morning only to find out our room was fully flooded: at least two inches of water (thankfully CLEAN) covered our floor. It was a nightmare and we will never come back to this hotel or recommend anybody to go. Hope this helps.

2/10 Terrible

Carlos de Jesus, CDMX

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The BEST thing about this hotel is LOCATION. The WORST thing is their front-desk personnel (not all of them) AND the hotel Manager that were unable to manage a rather difficult situation: We were on a nine night extended family trip occupying five double rooms and a triple. Our experience was TERRIBLE due to the fact that almost all days we struggled to get hot water (yes in a "premium hotel") to take a shower. Sometimes water pressure was minimal, most times water was at best mildly warm. Sometimes it was pretty cold. This happened ALL TEN DAYS regardless of the several different actions (at least that's what we were told) to fix the problem. On our second night we were offered to be transferred to another room where we were assured the hot-water problem had been solved. Lie. On our fourth night we, incredibly, woke-up at 5am in the morning only to find out our room was fully flooded: at least two inches of water (thankfully CLEAN) covered our floor. It was a nightmare and we will never come back to this hotel or recommend anybody to go. Hope this helps.
Stayed 8 nights in Dec 2023

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Jan 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent. The hotel is new and the rooms had a lot of space, plus modern bathrooms with good water pressure which was not available elsewhere.
Stayed 7 nights in Jan 2024

8/10 Good

Carlos

Liked: Cleanliness, staff & service
Disfruté mucho mi estadía en el Hotel Kavia Premium.  Tiene una ubicación fenomenal, cerca de restaurantes, tiendas, atracciones, bancos, todo caminando; además es seguro y tiene un buen estacionamiento. Todos los empleados de recepción fueron amables y siempre estuvieron dispuestos a colaborar con nosotros.  Igualmente, las chicas de housekeeping que todos los días mantuvieron la habitación muy limpia y organizada. ¡Gracias!  Me gustó mucho el restaurante Luuch para los desayunos, allí degusté deliciosos platos de la gastronomía yucateca (los huevos motuleños mis favoritos), servidos por unos empleados súper atentos y simpáticos.   Como áreas de oportunidad está el baño. No hay agua caliente y deben mejorar la iluminación – son pocas luminarias y de la manera que están instaladas crean sombras.  Igualmente, el desagüe de la ducha no funciona adecuadamente por lo que se crea un desagradable empozamiento de agua que solo se va cuando las chicas de housekeeping lo trapean. Otra área por mejorar es el aislamiento de sonido entre las habitaciones. De camino a mi habitación escuchaba los televisores de las otras habitaciones e incluso a medianoche escuché perfectamente el ataque de tos que le dio al huésped de la habitación contigua.
Stayed 6 nights in Dec 2023

2/10 Terrible

Carlos de Jesus, CDMX

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The BEST thing about this hotel is LOCATION. The WORST thing is their front-desk personnel (not all of them) AND the hotel Manager that were unable to manage a rather difficult situation: We were on a nine night extended family trip occupying five double rooms and a triple. Our experience was TERRIBLE due to the fact that almost all days we struggled to get hot water (yes in a "premium hotel") to take a shower. Sometimes water pressure was minimal, most times water was at best mildly warm. Sometimes it was pretty cold. This happened ALL TEN DAYS regardless of the several different actions (at least that's what we were told) to fix the problem. It was a nightmare and we will never come back to this hotel or recommend anybody to go. Hope this helps.
Stayed 2 nights in Dec 2023

8/10 Good

Ashley

Stayed 4 nights in Dec 2023

10/10 Excellent

tomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
Excellent location, services and personnel
Stayed 1 night in Nov 2023

4/10 Poor

Jackeline

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Great location but the pool was extremely dirty and the facilities were not finished. No towels available at the pool area. The restaurant was closed.
Stayed 1 night in Sep 2023

10/10 Excellent

Rodrigo

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 4 nights in Sep 2023

10/10 Excellent

Pedro Rafael Constantino, Ciudad de Mexico

Stayed 1 night in Aug 2023

10/10 Excellent

Sonia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The customer service at this hotel was excellent. The room was spotless and the pool area was beautiful and clean.
Stayed 1 night in Jul 2023

10/10 Excellent

Silvia

Stayed 3 nights in Jul 2023

10/10 Excellent

Louis F

Stayed 4 nights in Jun 2023

10/10 Excellent

Alejandro, Queen Creek

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very near to downtown Merida, next to a restaurant and a walking distance from the food market. Great Staff, service and cordial attitude all the time! Thanks for letting me keep my vehicles in the parking area.
Stayed 7 nights in May 2023