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Alteza Polanco

4.0 star property
Aparthotel with a fitness centre, steps from Plaza Polanco
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Alteza Polanco

Interior
Front of property
Restaurant
Lobby lounge
Property amenity
VIP Access

Reviews

8.4 out of 10

Very good

Popular amenities

  • Spa
    Spa
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
The price is AU$296
includes taxes & fees
22 Nov - 23 Nov

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Master Suite, 1 Queen Bed, Interior View

Master Suite, 1 Queen Bed, Interior View

Master Suite, 1 Queen Bed, Interior View

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Bathrobes
Hairdryer
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Exterior View

Suite, 1 Queen Bed, Exterior View

Suite, 1 Queen Bed, Exterior View

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Bathrobes
Hairdryer
  • 31 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Espresso maker
Cable channels
  • 30 sq m
  • Studio
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Junior Suite, 2 Double Beds

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Hairdryer
Espresso maker
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Espresso maker
Cable channels
  • 28 sq m
  • Studio
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Hairdryer
Microwave
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Master Suite, 1 Queen Bed, Exterior View

Master Suite, 1 Queen Bed, Exterior View

Master Suite, 1 Queen Bed, Exterior View

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Bathrobes
Hairdryer
  • 32 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

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The price is AU$196
includes taxes & fees
22 Nov - 23 Nov
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About the area

Map
Blas Pascal No. 111, Mexico City, 11510

What's nearby

  • Plaza Carso Shopping Center - 9 min walk - 0.8 km
  • Acuario Inbursa - 10 min walk - 0.9 km
  • Antara Polanco - 11 min walk - 0.9 km
  • Soumaya Museum - 13 min walk - 1.1 km
  • Centro Citibanamex Convention Center - 6 min drive - 4.1 km

Getting around

  • Polanco Station - 3 min drive
  • Mexico City Fortuna Station - 9 min drive
  • Benito Juarez International Airport (MEX) - 33 min drive

Restaurants

  • ‪La Casa de Toño - ‬3 min walk
  • ‪Sandwiches de la Combi - ‬2 min walk
  • ‪Vips - ‬1 min walk
  • ‪Tierra Garat Blas Pascal - ‬1 min walk
  • ‪Starbucks - ‬4 min walk

About this property

Alteza Polanco

Aparthotel with a fitness centre, steps from Plaza Polanco
A restaurant, a fitness centre and self parking are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, massage/treatment rooms, conference space and concierge services are on-site. Each apartment offers free WiFi, room service and a flat-screen TV with cable channels. Additional amenities include an espresso maker, in-room massages and a hairdryer.
Alteza Polanco offers 70 air-conditioned accommodations with espresso makers and a safe. 40-inch flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Mexico City aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms and outdoor treatment areas. Services include deep-tissue massages and sports massages.

Languages

English, Spanish

Property amenities

Pool/Spa

  • 2 treatment rooms
  • Deep-tissue massages
  • In-room massages
  • Outdoor treatment areas
  • Sports massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Covered parking on site (USD 10 per night)
  • Limited on-site parking

Family friendly

  • Children stay free (see details)

Restaurants on site

  • Restaurante

Food and drink

  • Espresso maker

Dining

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 21 per person
  • A restaurant
  • Limited room service

Bedrooms

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Fireplace in lobby

Entertainment

  • 40-inch flat-screen TV with cable channels
  • TV in common areas

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 474 square feet of conference space
  • Desk
  • Meeting rooms

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Proposal/romance packages
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In an entertainment district

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 1 building
  • 70 units
  • 8 floors
  • Banquet hall
  • Built in 2014

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 21 per person
  • Airport shuttle fee: USD 70 per vehicle (return)
  • Covered self-parking fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Alteza Polanco Hotel
Alteza Hotel
Alteza Polanco
Alteza Polanco Hotel
Alteza Hotel
Hotel Alteza Polanco Mexico City
Mexico City Alteza Polanco Hotel
Hotel Alteza Polanco
Alteza Polanco Mexico City
Alteza

Frequently asked questions

Is Alteza Polanco pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Alteza Polanco?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Alteza Polanco on 22 Nov 2024 start from AU$295.79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Alteza Polanco?

Self-parking is available for USD 10 per night. Limited spots are available.

What time is check-in at Alteza Polanco?

Check-in begins at 3 PM.

What time is check-out at Alteza Polanco?

Checkout is at noon.

Does Alteza Polanco provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 70 per vehicle applies.

Where is Alteza Polanco located?

Located in Polanco, this aparthotel is within a 10-minute walk of Plaza Polanco, Plaza Carso Shopping Center and Acuario Inbursa. Antara Polanco and Soumaya Museum are also within 15 minutes. Polanco Station is 29 minutes by foot.

Alteza Polanco Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 272 out of 567 reviews" "
Rating 8 - Good. 179 out of 567 reviews" "
Rating 6 - Okay. 78 out of 567 reviews" "
Rating 4 - Poor. 26 out of 567 reviews" "
Rating 2 - Terrible. 12 out of 567 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and helpful will definitely be back
Stayed 6 nights in Nov 2024

10/10 Excellent

AIBI, Guatemala

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay for business and shopping!
Stayed 5 nights in Nov 2024

8/10 Good

Pamela

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
El hotel está bien para estadías cortas. Tuve un problema con el lavamanos, se los comenté y el personal amablemente, resolvió el problema de forma rápida. El wifi no es muy rápido pero funciona. La ubicación es muy estratégica.
Stayed 2 nights in Oct 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very nice, quiet location. Nice rooms
Stayed 5 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
People are extremely friendly and helpful
Stayed 5 nights in Oct 2024

10/10 Excellent

Dinara

Travelled with group
Liked: Cleanliness, property conditions & facilities
Friendly staff. Room was clean, and everything close by.
Stayed 2 nights in Oct 2024

6/10 Okay

Martin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This place is ok but not that great. If you’re looking for something in a good area for not to pricey this place is it. Looks nicer in the pictures because the rooms aren’t as nice in person.
Stayed 3 nights in Oct 2024

10/10 Excellent

Peter

Liked: Cleanliness
Nice hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Roberto

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2024

6/10 Okay

ronald

Liked: Cleanliness
Stayed 1 night in Oct 2024

6/10 Okay

Maria

Liked: Amenities
No concierge Staff did try but we were charged a rental fee for A charger cord that was on our bill would have been ok only we didn”t know Charge was twice as much as buying new charger which costs 100 pesos and charge was for 200 pesos surprised Many security guards outside Otherwise quiet
Stayed 5 nights in Oct 2024

8/10 Good

Yevgen

Liked: Cleanliness, property conditions & facilities
Good location, big rooms, good reception service.
Stayed 3 nights in Oct 2024

10/10 Excellent

RAYMOND

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A good place to be. The staff are nice, warm, friendly and helpful.
Stayed 5 nights in Sep 2024

8/10 Good

Jacob

Stayed 1 night in Sep 2024

10/10 Excellent

Yuri

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Samuel

Liked: Cleanliness, property conditions & facilities
It is a nice well located hotel in the Polanco Corporate Area.
Stayed 4 nights in Jun 2024

10/10 Excellent

James

Stayed 1 night in Jun 2024

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
very good
Stayed 1 night in Mar 2024

10/10 Excellent

Naomi

Liked: Cleanliness, property conditions & facilities
Every thing was perfect
Stayed 3 nights in May 2024

8/10 Good

Manuel

Liked: Cleanliness, amenities, property conditions & facilities
Bien ubicado, buena atención, buenos cuartos. El internet falló un poco.
Stayed 1 night in Apr 2024

10/10 Excellent

Samuel

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel, staff and service
Stayed 3 nights in Mar 2024

8/10 Good

Paulina

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
It was clean and quiet, very welcoming staff.
Stayed 1 night in Mar 2024

6/10 Okay

Paul

Business traveller
Disliked: Room comfort
Basic clean 2/3 star hotel
The property is in a great location. But this is a clean basic two three star hotel. The pictures are misleading.
Stayed 2 nights in Feb 2024

10/10 Excellent

GERMAN

Stayed 1 night in Dec 2023

8/10 Good

GERARDO

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Rooms were very nice. Hotel has limited amenities. Good overall.
Stayed 1 night in Dec 2023