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Grand Fiesta Americana Chapultepec

4.5 star property
Luxury Mexico City hotel in Reforma with a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Fiesta Americana Chapultepec

Front of property
Banquet hall
Junior Suite, 1 King Bed, Park View
Lobby
Property amenity
VIP Access

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Hot tub
  • Spa
  • Bar
  • Housekeeping
  • Room service
The price is AU$344
includes taxes & fees
2 Jan - 3 Jan 2025

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Grand Club 2 Double, Park View

Premium bedding, down duvets, minibar, in-room safe

Grand Club 2 Double, Park View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 34 sq m
  • Park view
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Club, 1 King Park View

Bar (on property)

Grand Club, 1 King Park View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 34 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, Park View

Premium bedding, down duvets, minibar, in-room safe

Deluxe Double Room, 2 Double Beds, Park View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 36 sq m
  • Park view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, 2 Double Beds

Premium bedding, down duvets, minibar, in-room safe

Deluxe Double Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Park View

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, Park View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 32 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Park View

Junior Suite, 1 King Bed, Park View

Junior Suite, 1 King Bed, Park View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 34 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Club King

Bar (on property)

Grand Club King

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Club, 2 Doubles

Premium bedding, down duvets, minibar, in-room safe

Grand Club, 2 Doubles

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds
Junior Suite Superior

Camino Real Polanco Mexico

Pool
Spa
Parking included
Free WiFi
9.4 out of 10, Exceptional, (2377)
The price is AU$202
includes taxes & fees
3 Jan - 4 Jan 2025
Camino Real Polanco Mexico
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About the area

Map
Mariano Escobedo Av. #756 Col. Anzures, Mexico City, CDMX, 11590

What's nearby

  • Paseo de la Reforma - 3 min walk - 0.3 km
  • Chapultepec Park - 7 min walk - 0.6 km
  • Angel of Independence Monument - 16 min walk - 1.4 km
  • Auditorio Nacional - 4 min drive - 2.9 km
  • World Trade Center Mexico City - 6 min drive - 5.3 km

Getting around

  • Mexico City Fortuna Station - 8 min drive
  • Chapultepec Station - 12 min walk
  • Benito Juarez International Airport (MEX) - 27 min drive

Restaurants

  • ‪Sodome - ‬2 min walk
  • ‪Los Panchos - ‬2 min walk
  • ‪Central de Pizzas - ‬4 min walk
  • ‪Las Hijas de la Tostada - Anzures - ‬1 min walk
  • ‪La Décima - ‬3 min walk

About this property

Grand Fiesta Americana Chapultepec

Luxury eco-certified hotel near Paseo de la Reforma
Located close to Chapultepec Park and Angel of Independence Monument, Grand Fiesta Americana Chapultepec provides a hair salon, dry cleaning/laundry services and car hire on-site. Indulge in a manicure/pedicure, a body scrub and a body treatment at Spa 19th, the on-site spa. The on-site restaurant, Azur, offers breakfast, lunch, dinner and children's meals. In addition to a bar and a 24-hour health club, guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), valet parking (surcharge) and an electric car charging station
  • Express check-out, concierge services and a computer station
  • Luggage storage, massage treatment rooms and a porter/bellboy
  • Guest reviews give top marks for the helpful staff and location
Room features
All 203 rooms feature comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menus and laptop-compatible safes. Guest reviews highly rate the cleanliness rooms at the property.
Other amenities include:
  • Free infant beds and free extra beds
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with designer toiletries and showers
  • 42-inch LCD TVs with premium channels
  • Coffee/tea makers, daily housekeeping and desks

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (MXN 180 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to noon for a fee: MXN 550 for adults and MXN 300 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Azur

Things to do

  • 24-hour health club
  • Full-service spa
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting room

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MXN 550 for adults and from MXN 300 for children
  • Valet parking fee: MXN 180 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fiesta Americana Chapultepec
Fiesta Americana Grand Chapultepec
Fiesta Americana Grand Chapultepec Hotel
Fiesta Americana Grand Chapultepec Hotel Mexico City
Fiesta Americana Grand Chapultepec Mexico City
Fiesta Grand Chapultepec
Grand Chapultepec
Grand Chapultepec Fiesta Americana
Grand Fiesta Americana Chapultepec
Grand Fiesta Americana Chapultepec Hotel Mexico City
Grand Fiesta Americana Chapultepec Hotel
Grand Fiesta Americana Chapultepec Mexico City
Fiesta Americana Chapultepec
Grand Fiesta Americana Chapultepec Hotel
Grand Fiesta Americana Chapultepec Mexico City
Grand Fiesta Americana Chapultepec Hotel Mexico City

Frequently asked questions

Is Grand Fiesta Americana Chapultepec pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Grand Fiesta Americana Chapultepec?

As of 25 Dec 2024, prices found for a 1-night stay for 2 adults at Grand Fiesta Americana Chapultepec on 2 Jan 2025 start from AU$344.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Grand Fiesta Americana Chapultepec?

Valet parking is available for MXN 180 per night.

What time is check-in at Grand Fiesta Americana Chapultepec?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Grand Fiesta Americana Chapultepec?

Checkout is at noon.

Where is Grand Fiesta Americana Chapultepec located?

Located in Reforma, this luxury hotel is within a 10-minute walk of Paseo de la Reforma and Chapultepec Park. Angel of Independence Monument and Auditorio Nacional are also within 1 mi (2 km). Chapultepec Station is 12 minutes by foot and Sevilla Station is 14 minutes.

Reviews

9.4

Exceptional

Rating 10 - Excellent. 775 out of 1004 reviews" "
Rating 8 - Good. 163 out of 1004 reviews" "
Rating 6 - Okay. 36 out of 1004 reviews" "
Rating 4 - Poor. 13 out of 1004 reviews" "
Rating 2 - Terrible. 17 out of 1004 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t judge the hotel for the exterior! As soon you get in the atmosphere is so chick and classy! Loved it! From now on I’ll stay there only! The rooms are so spacious and the minibar is impressive! The bed is super comfortable and super clean! The toiletries are from a very prestigious brand, you will appreciate each detail! Additionally, the breakfast included (buffet style) is above and beyond, it’s not the typical breakfast, this is a luxurious meal! Trust me, I’ve travel the world and this chain will not disappoints!!! Finally, pleas keep in mi d that this was México’s first hotel chain ever existed so, trust me, they to deliver the quality service you except and deserve!!!
Stayed 1 night in Dec 2024

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location with Chapultepec Park and its many museums just across the street. We were there for six days, and the staff was unfailingly polite.
Stayed 4 nights in Dec 2024

8/10 Good

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice enough hotel, pleasant staff. We arrived around 1 Pm and our room was not ready so we had to accept a room on a lower floor that wasnt as nice as the one we had hoped for. That wasn't great.
Stayed 2 nights in Nov 2024

10/10 Excellent

George, Dallas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy staying at this Polanco area hotel. The location is great, staff is nice and food is good.
Stayed 3 nights in Dec 2024

10/10 Excellent

Imelda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very happy with all the things this hotel offers to their guests
Stayed 2 nights in Nov 2024

8/10 Good

Miguel

Liked: Staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Nov 2024

10/10 Excellent

Pavan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in a central location. Service is good.
Stayed 4 nights in Nov 2024

10/10 Excellent

Robert, Lakeland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific location and great views of Chapultepec park. Top floor spa and fitness facilities. Staff were courteous and professional.
Stayed 5 nights in Nov 2024

10/10 Excellent

Rami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely accommodating staff!
Stayed 5 nights in Nov 2024

10/10 Excellent

Leticia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend grand fiesta Americana, beautiful views of Bosque de Chapultepec!
Stayed 1 night in Nov 2024

10/10 Excellent

Lidubina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The personal in the restaurant was very nice and the housekeeping to
Stayed 1 night in Nov 2024

10/10 Excellent

Leydi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Súper lindo y limpio el hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

CHARITO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jaime, Chicago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and accomodating. Still a very good choice around the area.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sunny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and the staff was great and would stay at other properties by this brand.
Stayed 5 nights in Oct 2024

10/10 Excellent

Angelica R, RICHMOND

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Philippe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good property great location
Stayed 1 night in Nov 2024

10/10 Excellent

Lupe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can honestly say that there was not one thing I can complain about during our stay at Grand Fiesta Americana Chapultepec. The staff was friendly, the room was clean, and the area was close to many great attractions, such as the Chapultepec Castile and Museo de Anthropologie. The area also felt safe.
Stayed 5 nights in Oct 2024

10/10 Excellent

Adriana

Stayed 3 nights in Sep 2024

10/10 Excellent

Angelina, Laredo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 3 nights in Sep 2024

8/10 Good

Saul, San Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 4 nights in Sep 2024

10/10 Excellent

Viviana, Mission

Stayed 3 nights in Jul 2024

10/10 Excellent

valeria

Liked: Cleanliness, staff & service, property conditions & facilities
It was great!
Stayed 2 nights in Sep 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean and comfortable hotel near Reforma street and Chapultepec park!
Stayed 2 nights in Sep 2024

6/10 Okay

Makoto

Stayed 2 nights in Aug 2024