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Hilton Mexico City Santa Fe

4.5 star property
Luxury Mexico City hotel connected to a shopping centre, steps from Samara Shops

Photo gallery for Hilton Mexico City Santa Fe

Outdoor pool, pool loungers
Terrace/patio
Exterior
Breakfast, lunch, dinner served; international cuisine, garden views
Terrace/patio
Hilton Mexico City Santa Fe offers a luxurious retreat near Tecnologico de Monterrey - Santa Fe and KidZania Santa Fe. Unwind by the rooftop terrace, relax in the outdoor pool with sun loungers, or indulge in international cuisine at Madera restaurant with garden views. With free WiFi and a shopping mall on site, helpful staff have left lasting impressions on previous guests.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Breakfast available
  • Parking available
  • Housekeeping
The current price is AU$202
includes taxes & fees
9 Mar - 10 Mar

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Executive Room, 2 Double Beds

Minibar, in-room safe, desk, laptop workspace

Executive Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Blackout curtains
Rainfall showerhead
Bathrobes
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Private bathroom
Rainfall showerhead
Hairdryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Blackout curtains
Private bathroom
Rainfall showerhead
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Blackout curtains
Separate bedroom
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Double or Twin Room, 1 Bedroom

50-inch LED TV with cable channels, TV, iPod dock

Junior Double or Twin Room, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Blackout curtains
Private bathroom
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Blackout curtains
Private bathroom
Rainfall showerhead
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Blackout curtains
Private bathroom
Rainfall showerhead
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Blackout curtains
Rainfall showerhead
Bathrobes
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Camino Real Santa Fe

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 1,814 reviews
The price is AU$159
includes taxes & fees
2 Mar - 3 Mar
Camino Real Santa Fe
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About the area

Map
Antonio Dovali Jaime No. 70, Mexico City, 1219

What's nearby

  • Samara Shops - 1 min walk
  • Expo Santa Fe Mexico - 11 min walk
  • Parque La Mexicana - 15 min walk
  • Santa Fe Center Mall - 19 min walk
  • KidZania Santa Fe - 5 min drive

Getting around

  • Santa Fé Station - 18 min walk
  • Mexico City Fortuna Station - 20 min drive
  • Benito Juarez International Airport (MEX) - 46 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Fisher's Santa Fe - ‬3 min walk
  • ‪La Imperial - ‬1 min walk
  • ‪Mercado Gourmet - ‬1 min walk
  • ‪Chili's - ‬1 min walk

About this property

Hilton Mexico City Santa Fe

Luxury hotel near Parque La Mexicana
Located close to Samara Shops and Tecnologico de Monterrey - Santa Fe, Hilton Mexico City Santa Fe provides a poolside bar, a free food/drink shopping service and a free daily manager's reception. The on-site international cuisine restaurant, Madera, offers breakfast, brunch, lunch, dinner and garden views. Stay connected with free WiFi in public areas, with a speed of 25+ Mbps, and guests can find other amenities, such as a rooftop terrace and a shopping centre on-site.
Other perks include:
  • An outdoor pool with sunloungers
  • Breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • An electric car charging station, express check-out and express check-in
  • A computer station, a lift and meeting rooms
  • Guest reviews give top marks for the helpful staff
Room features
All 260 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as safes and WiFi.
Other amenities include:
  • Free infant beds and free extra beds
  • Bathrooms with rainfall showers and free toiletries
  • 50-inch LED TVs with cable channels
  • Microwaves, cookware/dishes/utensils and coffee/tea makers

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Parking on site (MXN 150 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to 11:00 AM for a fee: MXN 415 for adults and MXN 208 for children
  • 3 bars/lounges
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Madera

Things to do

  • Gym
  • Outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7,363 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Limited room service
  • Microwave
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 8 January 2025 to 25 January 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 900, per pet, per stay (maximum of MXN 900 per stay), plus a deposit of MXN 2000 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 34 kg per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: from approximately MXN 415 for adults and from MXN 208 for children
  • Fee for in-room wireless Internet: MXN 0 per stay (rates may vary)
  • Airport shuttle fee: MXN 2100 per vehicle (return, maximum occupancy 4)
  • Self-parking fee: MXN 150 per day
  • Pet deposit: MXN 2000 per day
  • Pet fee: MXN 900 per pet, per stay (maximum MXN900 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Hotel Santa Fe Mexico City
Hilton Santa Fe Mexico City
Hilton Mexico City Santa Fe Hotel
Hilton Mexico City Santa Fe
Hilton Mexico City Santa Fe Hotel
Hilton Mexico City Santa Fe Mexico City
Hilton Mexico City Santa Fe Hotel Mexico City

Frequently asked questions

Does Hilton Mexico City Santa Fe have a pool?

Yes, this property has an outdoor pool. The property will be renovating the swimming pool from January 8 2025 until January 25 2025 (completion date subject to change).

How much does it cost to stay at Hilton Mexico City Santa Fe?

As of 17 Feb 2025, prices found for a 1-night stay for 2 adults at Hilton Mexico City Santa Fe on 9 Mar 2025 start from AU$201.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Mexico City Santa Fe pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 34 kg per pet. There's a deposit of MXN 2000 per day and a fee of MXN 900 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hilton Mexico City Santa Fe?

Self-parking is available for MXN 150 per day.

What time is check-in at Hilton Mexico City Santa Fe?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM.

What time is check-out at Hilton Mexico City Santa Fe?

Checkout is at noon.

Does Hilton Mexico City Santa Fe provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MXN 2100 per vehicle applies.

Where is Hilton Mexico City Santa Fe located?

Located in Santa Fe, this luxury hotel is within 1 mi (2 km) of Samara Shops, Parque La Mexicana and Tecnologico de Monterrey - Santa Fe. KidZania Santa Fe and Teatro Zentrika are also within 2 mi (3 km). Santa Fé Station is 18 minutes by foot.

Hilton Mexico City Santa Fe Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 727 out of 1004 reviews
Rating 8 - Good. 173 out of 1004 reviews
Rating 6 - Okay. 52 out of 1004 reviews
Rating 4 - Poor. 27 out of 1004 reviews
Rating 2 - Terrible. 25 out of 1004 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, quiet, good location I do not understand why they do not offer servibar in rooms.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and very clean
Stayed 1 night in Jan 2025

10/10 Excellent

ali, dayton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is lovely, and the staff is excellent. I would definitely return in the future!
Stayed 5 nights in Jan 2025

8/10 Good

Deborah, aventura

Stayed 14 nights in Dec 2024

10/10 Excellent

Sang

Stayed 2 nights in Dec 2024

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Dec 2024

10/10 Excellent

Ivan, Del Valle

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 4 nights in Nov 2024

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great rooms, huge and comportable beds. Everything was great but sleeping was impossible because next door at the mall were hammer drilling 😤😤😤and the hotel management didn’t know and couldn’t stop the noise. After complaining around mid night they agreed to give us access to another room farer away from the noise source but it was so late that my 2 teenagers stayed in the noisy room.
Stayed 1 night in Nov 2024

4/10 Poor

Diego

Disliked: Staff & service, property conditions & facilities
Ty
Stayed 3 nights in Oct 2024

10/10 Excellent

Eric

Stayed 2 nights in Sep 2024

10/10 Excellent

Raul Perez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good property with excellent location in Santa Fe. Connected to a small mall that has several dinning options, a supermarket, ATMs, coffee shops, etc. Staff was very friendly. In-property food was good. Would recommend.
Stayed 5 nights in Sep 2024

10/10 Excellent

Enrique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and surrundings are very important for me
Stayed 2 nights in Sep 2024

10/10 Excellent

Shantal

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was professional and friendly. The location was convenient and safe. House keeping staff was superb.
Stayed 7 nights in Aug 2024

10/10 Excellent

Edward

Stayed 3 nights in Aug 2024

10/10 Excellent

Monica, guatemala

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Aug 2024

10/10 Excellent

Benny

Travelled with family
Excellent facilities, decoration, and staff. Specially Ms Sandra was very welcoming, professional and polite.
Stayed 5 nights in Aug 2024

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Manuel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe area, shopping center walking distance with many dining options.
Stayed 1 night in Aug 2024

10/10 Excellent

Tony

Stayed 2 nights in Aug 2024

10/10 Excellent

Philip

Stayed 3 nights in Aug 2024

8/10 Good

Gabriel

Liked: Staff & service, amenities, property conditions & facilities
Los cuartos amplios
Stayed 1 night in Jul 2024

10/10 Excellent

klotz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jul 2024

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024