See all properties

JW Marriott Hotel Mexico City Santa Fe

4.5 star property
Luxury Mexico City hotel in Santa Fe with 2 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for JW Marriott Hotel Mexico City Santa Fe

Front of property
Indoor pool
Egyptian cotton sheets, premium bedding, down duvets, in-room safe
Lobby sitting area
Lobby

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Hot tub
    Hot tub
  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
The price is AU$241
includes taxes & fees
13 Dec - 14 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Executive Room, 2 Double Beds, City View

City view

Executive Room, 2 Double Beds, City View

Highlights

Air conditioning
Executive Lounge
Free cots/infant beds
HDTV
Pillow menu
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
  • 56 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Air conditioning
Executive Lounge
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Egyptian cotton bed sheets
Separate bedroom
  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, City View

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Deluxe Room, 2 Double Beds, City View

Highlights

Air conditioning
Free cots/infant beds
HDTV
Pillow menu
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
Down duvet
  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, City View

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Deluxe Room, 1 King Bed, City View

Highlights

Air conditioning
Free cots/infant beds
HDTV
Pillow menu
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
Down duvet
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, City View

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Executive Room, 1 King Bed, City View

Highlights

Air conditioning
Executive Lounge
Free cots/infant beds
HDTV
Pillow menu
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Outdoor pool, pool loungers

Hilton Mexico City Santa Fe

Pool
Pet-friendly
Free WiFi
Restaurant
9.2 out of 10, Wonderful, (1039)
The price is AU$277
includes taxes & fees
20 Dec - 21 Dec
Hilton Mexico City Santa Fe
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Ave Sante Fe 160 Col Santa F, Mexico City, 01219

What's nearby

  • Samara Shops - 2 min walk - 0.2 km
  • Expo Santa Fe Mexico - 10 min walk - 0.8 km
  • Parque La Mexicana - 14 min walk - 1.2 km
  • Santa Fe Center Mall - 18 min walk - 1.5 km
  • Ciudad de los Ninos - 20 min walk - 1.7 km

Getting around

  • Santa Fé Station - 16 min walk
  • Mexico City Fortuna Station - 20 min drive
  • Benito Juarez International Airport (MEX) - 46 min drive

Restaurants

  • ‪Fisher's Santa Fe - ‬2 min walk
  • ‪La Imperial - ‬2 min walk
  • ‪Mercado Gourmet - ‬2 min walk
  • ‪Chili's - ‬2 min walk
  • ‪Vapiano - ‬2 min walk

About this property

JW Marriott Hotel Mexico City Santa Fe

Luxury hotel near Parque Zoologico de Chapultepec
Located close to Santa Fe Center Mall, JW Marriott Hotel Mexico City Santa Fe provides an airport shuttle, a garden and dry cleaning/laundry services. Treat yourself to a massage, a facial or hydrotherapy at Oriental Spa, the on-site spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Italian cuisine. Free WiFi in public areas is available to all guests, along with a fireplace in reception and a bar.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Buffet breakfast (surcharge), valet parking (surcharge) and a round-trip airport shuttle (surcharge)
  • Express check-out, laundry services and a lift
  • Multilingual staff, luggage storage and tour/ticket information
  • Guest reviews say great things about the helpful staff
Room features
All 221 rooms have comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as first-run films and pillow menus.
Other conveniences in all rooms include:
  • Egyptian cotton sheets, down duvets and free cots/infant beds
  • Bathrooms with rainfall showers and designer toiletries
  • 42-inch HDTVs with cable channels and first-run films
  • LED light bulbs, coffee/tea makers and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 142 per day)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (MXN 120 per night)
  • Valet parking on site (MXN 120 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 319 for adults and MXN 190 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Cua
  • Quattro

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Grab bar near toilet
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 15 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Double-glazed windows
  • Fireplace in lobby
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Pillow menu

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels
  • First-run films
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 21

Check-out

Check-out before 1:00 PM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MXN 319.00 for adults and from MXN 190 for children
  • Fee for in-room wireless Internet: MXN 142 per day (rates may vary)
  • Airport shuttle fee: MXN 2200 per vehicle (return)
  • Self-parking fee: MXN 120 per night
  • Valet parking fee: MXN 120 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

JW Marriott Hotel Mexico City Santa Fe
JW Marriott Mexico City Santa Fe
JW Marriott Mexico City ta Fe
JW Marriott Hotel Mexico City Santa Fe Hotel
JW Marriott Hotel Mexico City Santa Fe Mexico City
JW Marriott Hotel Mexico City Santa Fe Hotel Mexico City

Frequently asked questions

Does JW Marriott Hotel Mexico City Santa Fe have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at JW Marriott Hotel Mexico City Santa Fe?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at JW Marriott Hotel Mexico City Santa Fe on 13 Dec 2024 start from AU$241.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is JW Marriott Hotel Mexico City Santa Fe pet-friendly?

No, pets are not allowed at this property.

How much is parking at JW Marriott Hotel Mexico City Santa Fe?

Self-parking is available for MXN 120 per night. Valet parking is available for MXN 120 per night.

What time is check-in at JW Marriott Hotel Mexico City Santa Fe?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM.

What time is check-out at JW Marriott Hotel Mexico City Santa Fe?

Checkout is at 1:00 PM.

Does JW Marriott Hotel Mexico City Santa Fe provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 2200 per vehicle applies.

Where is JW Marriott Hotel Mexico City Santa Fe located?

Located in Santa Fe, this luxury hotel is within 9 mi (15 km) of Parque Zoologico de Chapultepec, Chapultepec Castle and Angel of Independence Monument. Torre Latinoamericana and Palacio de Bellas Artes are also within 12 mi (20 km). Santa Fé Station is 16 minutes by foot.

JW Marriott Hotel Mexico City Santa Fe Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 420 out of 604 reviews" "
Rating 8 - Good. 116 out of 604 reviews" "
Rating 6 - Okay. 36 out of 604 reviews" "
Rating 4 - Poor. 17 out of 604 reviews" "
Rating 2 - Terrible. 15 out of 604 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Nestor

Liked: Cleanliness, amenities
A/c not working
Stayed 4 nights in Oct 2024

6/10 Okay

Ana

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Good

10/10 Excellent

Pedro

Travelled with group
Liked: Amenities
Good
Stayed 3 nights in Oct 2024

10/10 Excellent

Nestor

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Spa
Stayed 2 nights in Oct 2024

10/10 Excellent

Moussa, Panama

Gd
Stayed 3 nights in Sep 2024

6/10 Okay

MILTON

Stayed 4 nights in Aug 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Ana

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Gustavo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Going to the JW Marriott Santa Fe is like going home. Super friendly staff where everybody calls me by my name. Clean rooms and if any issue arises, the fix it immediately and more.
Stayed 6 nights in Jun 2024

10/10 Excellent

Patricia

Stayed 2 nights in May 2024

8/10 Good

Alessandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Three great things about the Marriott: / amazing staff and attentiveness / great breakfast / reasonable parking price One thing I did not like is that they charge you extra for bottled water, which is unreasonable as first of all its a 5 star hotel and second we are in Mexico City and we cannot drink tap water. They should offer alternatives to reduce plastic like maybe thermos with filtered water or pitchers of drinking water.
Stayed 1 night in Apr 2024

10/10 Excellent

YANIRA, COLORADO SPRINGS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful!
Stayed 2 nights in Apr 2024

10/10 Excellent

herbert

Stayed 3 nights in Apr 2024

4/10 Poor

JESUS

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Terrible rooms. I booked a KING room. Well Pleas everybody need to know the bed are NOT King Size all the beds in all of the category King room are QUEEN I even mesure them. The room is so small that is why they have a Queen bed and not KING, Pls do not book a KING room it is better to book 2 queen beds room, There is a Mirror next to the bed that reflects the TV when is on and that disturbs so much, There is no need to have a Bath Tub in the bathroom ! that makes the shower so small like a cruise ship cabin shower. It is a wasted space. The Westin next door (sister hotel) has no tub and the bathrooom is great the shower so spacious. The shower head at the JW is old and so bad condition they need new ones. Average terrible stay. So happy was only 1 night stay. People at the front desk are so nice. Sorry for my complaint but Defenitely stay at the WESTIN.
Stayed 1 night in Mar 2024

6/10 Okay

Oscar

Liked: Staff & service, property conditions & facilities
Stayed 10 nights in Jan 2024

10/10 Excellent

Dulce

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

James Ywh-Ren, Irvine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Dec 2023

8/10 Good

Rodrigo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tks
Stayed 1 night in Nov 2023

4/10 Poor

Santiago

Stayed 2 nights in Nov 2023

8/10 Good

Juan, Atizapan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property!
Stayed 1 night in Nov 2023

10/10 Excellent

Manuel Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel at a great price!
Stayed 1 night in Nov 2023

8/10 Good

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2023

2/10 Terrible

MARILENNY

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible
Stayed 5 nights in Aug 2023

10/10 Excellent

Khalil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, clean hotel. Excellent service and friendly staff. Definitely would stay again.
Stayed 1 night in Aug 2023

10/10 Excellent

ANA SOFIA

Stayed 1 night in Jul 2023