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Marquis Reforma Hotel Spa

4.5 star property
Eco-certified Mexico City hotel in Reforma with 3 restaurants

Photo gallery for Marquis Reforma Hotel Spa

Couples treatment room(s), sauna, hot tub, body treatments, hydrotherapy
Minibar, in-room safe, desk, blackout curtains
Front of property - evening/night
3 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Premium Loft | View from room
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Room service
The current price is AU$380
includes taxes & fees
8 Mar - 9 Mar

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Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Premium Loft

Premium Loft

Premium Loft

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
Rainfall showerhead
  • 75 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Master Superior Suite

Master Superior Suite

Master Superior Suite

Highlights

Air conditioning
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
  • 72 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Superior Suite

Junior Superior Suite

Junior Superior Suite

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
Private bathroom
Rainfall showerhead
  • 58 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Superior Room, 2 Double Beds

Deluxe Superior Room, 2 Double Beds

Deluxe Superior Room, 2 Double Beds

Highlights

Air conditioning
LCD TV
Pillow menu
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
Designer toiletries
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Corner

Junior Suite Corner

Junior Suite Corner

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
Private bathroom
Rainfall showerhead
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Superior Room, 1 King Bed

Deluxe Superior Room, 1 King Bed

Deluxe Superior Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, blackout curtains

Junior Suite

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
Private bathroom
Rainfall showerhead
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Sky Suite, 2 Double Beds

Sky Suite, 2 Double Beds

Sky Suite, 2 Double Beds

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
  • 72 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Sky Suite, 1 King Bed

Sky Suite, 1 King Bed

Sky Suite, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Sky Suite

Panoramic Sky Suite

Panoramic Sky Suite

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Rainfall showerhead
Private bathroom
2 bathrooms
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Junior Suite Superior

Camino Real Polanco Mexico

  • Pool
  • Spa
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 2,517 reviews
The price is AU$418
includes taxes & fees
7 Feb - 8 Feb
Camino Real Polanco Mexico
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About the area

Map
Paseo De La Reforma 465 Col Cuauhtemoc, Mexico City, CDMX, 6500

What's nearby

  • Angel of Independence Monument - 8 min walk
  • Chapultepec Park - 9 min walk
  • U.S. Embassy - 12 min walk
  • Chapultepec Castle - 13 min walk
  • National Museum of Anthropology - 17 min walk

Getting around

  • Mexico City Fortuna Station - 8 min drive
  • Sevilla Station - 8 min walk
  • Benito Juarez International Airport (MEX) - 25 min drive

Restaurants

  • ‪Los Canarios - ‬1 min walk
  • ‪Tierra Garat - ‬3 min walk
  • ‪Cocina Abierta Torre Reforma - ‬2 min walk
  • ‪Market By Marquis - ‬1 min walk
  • ‪King Cole Bar - ‬2 min walk

About this property

Marquis Reforma Hotel Spa

Eco-certified hotel near Torre Mayor
Located close to Angel of Independence Monument and U.S. Embassy, Marquis Reforma Hotel Spa provides a terrace, shopping on-site and a coffee shop/cafe. Treat yourself to a manicure/pedicure, hydrotherapy or a deep-tissue massage at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and Mexican cuisine. Enjoy the gym, as well as activities such as mountain biking. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool
  • Full breakfast (surcharge), free bike hire and valet parking (surcharge)
  • A round-trip airport shuttle (surcharge), express check-out and express check-in
  • Supervised childcare (surcharge), concierge services and ATM/banking services
  • Guest reviews speak highly of the helpful staff and walkable location
Room features
All 209 rooms have comforts, such as 24-hour room service and pillow menus, in addition to perks, such as laptop-compatible safes and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Rainfall showers, designer toiletries and hairdryers
  • 60-inch LCD TVs with cable channels
  • Wardrobes/cupboards, daily housekeeping and electrical adapters/chargers

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of the Leading Hotels of the World.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (USD 25 for 24 hours)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Valet parking on site (USD 8 per day)

Food and drink

  • Daily full breakfast available 7:00 AM to noon for a fee: USD 15 for adults and USD 10 for children
  • 3 restaurants
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Heritage Bistro Bar
  • Los Canarios
  • Terraza Santino

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Mountain biking
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (105 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (68 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 60-inch LCD TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 250 per stay
  • Spa fee: USD 40 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately USD 15 for adults and from USD 10 for children
  • Fee for in-room wired Internet: USD 25 (for 24 hours, rates may vary)
  • Airport shuttle fee: USD 92 per vehicle (return, maximum occupancy 2)
  • Valet parking fee: USD 8 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the swimming pool, fitness facility or hot tub
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Marquis Spa
Marquis Hotel Spa
Marquis Reforma
Marquis Reforma Hotel
Marquis Reforma Hotel Spa
Marquis Reforma Spa
Reforma Marquis
Spa Hotel Marquis
Spa Marquis Reforma
Spa Reforma
Marquis Hotel Mexico
Marquis Reforma Hotel Mexico City
Marquis Reforma Mexico City

Frequently asked questions

Does Marquis Reforma Hotel Spa have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Marquis Reforma Hotel Spa?

As of 6 Feb 2025, prices found for a 1-night stay for 2 adults at Marquis Reforma Hotel Spa on 8 Mar 2025 start from AU$379.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Marquis Reforma Hotel Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Marquis Reforma Hotel Spa?

Valet parking is available for USD 8 per day.

What time is check-in at Marquis Reforma Hotel Spa?

Check-in begins at 3 PM.

What time is check-out at Marquis Reforma Hotel Spa?

Checkout is at noon.

Does Marquis Reforma Hotel Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 92 per vehicle applies.

Where is Marquis Reforma Hotel Spa located?

Located in Reforma, this spa hotel is within a 10-minute walk of Torre Mayor, Angel of Independence Monument and Chapultepec Park. U.S. Embassy and Chapultepec Castle are also within 15 minutes. Sevilla Station is 8 minutes by foot and Chapultepec Station is 14 minutes.

Marquis Reforma Hotel Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 727 out of 1007 reviews
Rating 8 - Good. 168 out of 1007 reviews
Rating 6 - Okay. 64 out of 1007 reviews
Rating 4 - Poor. 26 out of 1007 reviews
Rating 2 - Terrible. 22 out of 1007 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Ashish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and service. The property is located in a very convenient location and close to Chapultepec park and castle, anthropology museum and many other attractions. The historic centre, zocalo and national palace are also close.
Stayed 5 nights in Jan 2025

10/10 Excellent

Lourdes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. Highly recommended
Stayed 3 nights in Jan 2025

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was profesional and extremely welcoming. Wonderful experience.
Stayed 7 nights in Jan 2025

10/10 Excellent

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, facilities and location were all excellent. Would highly recommend staying here.
Stayed 5 nights in Jan 2025

6/10 Okay

Jair

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Mari

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Husnain

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, incredible staff made us feel right at home with our 15 month old daughter.
Stayed 5 nights in Jan 2025

8/10 Good

Ulises, Jacksonville

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place , staff very friendly and nice
Stayed 3 nights in Jan 2025

10/10 Excellent

Ryan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great and personalized stay. The people here work hard to make sure the guests have what they need during their stay.
Stayed 3 nights in Jan 2025

10/10 Excellent

James

Travelled with partner
Liked: Property conditions & facilities
Close to Temayo and other museums.
Stayed 4 nights in Jan 2025

8/10 Good

jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel friendly staff, good value
Stayed 3 nights in Jan 2025

10/10 Excellent

JUAN, El Paso

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jan 2025

8/10 Good

Arnold Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities
the newly renovated rooms (top two floors, PH and 10th) are really nice with hardwood floors, but the lower floor rooms are tired and dated, with dusty carpeting throughout. We spent four nights in an older room before moving to spend the last three nights in a renovated room. we should have moved sooner.
Stayed 7 nights in Jan 2025

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent and the property is very nice. The location is close to so much and nearby neighborhoods are very walkable. Would stay here again and most likely we will be staying here our next trip.
Stayed 6 nights in Dec 2024

6/10 Okay

Victor

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I recently stayed at the Marquis Hotel in CDMX, and while the accommodations were fine, my overall experience was overshadowed by an upsetting incident. I accidentally left my daughter’s blouse behind and immediately contacted the hotel to retrieve it. Despite multiple calls, I was repeatedly told that nothing was found. The lack of accountability and follow-up is extremely disappointing for a hotel of this caliber. It felt as though my concerns were dismissed, and I expected much better customer service. While the stay itself was adequate, this experience has left me frustrated and unlikely to return.
Stayed 1 night in Jan 2025

10/10 Excellent

devin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in barely friendly staff. Definitely looking forward to returning.
Stayed 11 nights in Dec 2024

6/10 Okay

Mimi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Old property with zero luxury. Outdated facility. Terrible coffee, no coffee pods on the room. Spa is outdated. Temperature is off in the steam room and jacuzzi. The front desk was rude. The room service was better but the food is not up to par. I will not stay here again
Stayed 4 nights in Jan 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Cassaundra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about our stay at Marquis. Staff, location, property, area, everything was perfect. The room was a little dated but that did not hinder our stay and we loved returning everyday from our adventures in CDMX to our room! We were able to walk everywhere, so centrally located and we had front row views to NYE and Sunday walking/running in the main street! Would highly recommend!
Stayed 5 nights in Dec 2024

8/10 Good

Tan-Cantu,

Stayed 3 nights in Dec 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was wonderful
Stayed 1 night in Jan 2025

10/10 Excellent

Jose G

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was in a great, safe location. Some reviews mentioned it was a “loud” hotel but we didn’t hear a bit of road noise.
Stayed 5 nights in Dec 2024

6/10 Okay

Sara

Stayed 5 nights in Dec 2024

10/10 Excellent

Ravi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family enjoyed our stay over the holidays. Nice spacious rooms. Cleaned well everyday. Helpful staff throughout our week in CDMX.
Stayed 6 nights in Dec 2024