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Portonovo Hotel & Suites

3.0 star property
Mexico City hotel in Benito Juarez with 24-hour front desk and restaurant
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Portonovo Hotel & Suites

Bar (on property)
Superior Suite | Jetted tub
Lobby sitting area
Superior Suite | Living area
Superior Suite | Room amenity

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
The price is AU$67
includes taxes & fees
22 Nov - 23 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Separate dining area
Air conditioning
LCD TV
Free bottled water
Cable channels
Daily housekeeping
Desk
Wardrobe
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite

Superior Suite | Jetted tub

Master Suite

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Jetted bath
Private bathroom
Separate bath and shower
Free bottled water
Cable channels
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Desk
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Standard

Desk, free WiFi

Double Room Standard

  • Sleeps 2
  • 1 King Bed

View all photos for Triple Suite Junior With Flat-Screen Tv

Desk, free WiFi

Triple Suite Junior With Flat-Screen Tv

  • Sleeps 3
  • 1 Single Bed and 1 King Bed

View all photos for Triple Room Master

Lobby

Triple Room Master

  • Sleeps 3
  • 1 Single Bed and 1 King Bed

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About the area

Map
Mexico City

What's nearby

  • World Trade Center Mexico City - 4 min drive - 3.3 km
  • Pepsi Center - 4 min drive - 3.3 km
  • Angel of Independence Monument - 4 min drive - 3.3 km
  • Paseo de la Reforma - 5 min drive - 3.8 km
  • Zócalo - 6 min drive - 6.2 km

Getting around

  • Medical Center Station - 10 min walk
  • Mexico City Buenavista Station - 22 min drive
  • Benito Juarez International Airport (MEX) - 17 min drive

Restaurants

  • ‪Tacos Don Frank - ‬3 min walk
  • ‪Sonora Taco Steak - ‬3 min walk
  • ‪Los Esquites de Obrero Mundial - ‬3 min walk
  • ‪La Secina - ‬3 min walk
  • ‪Las Quekas de Martita - ‬4 min walk

About this property

Portonovo Hotel & Suites

Hotel near World Trade Center Mexico City
Take advantage of dry cleaning/laundry services, a bar and a business centre at Portonovo Hotel & Suites. The on-site international cuisine restaurant, Grove, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Cooked-to-order breakfast (surcharge), a lift and 1 meeting room
  • Smoke-free property, luggage storage and a 24-hour front desk
  • Free newspapers and a front desk safe
Room features
All 85 rooms have comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and free bottled water.
More amenities include:
  • Cable channels, daily housekeeping and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: MXN 100 to 200 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Grove

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 350.0 per day.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 100 to 200 per person
  • Rollaway bed fee: MXN 350.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Portonovo Hotel Mexico City
Portonovo Mexico City
Portonovo Hotel
Portonovo Hotel Suites
Portonovo Hotel & Suites Hotel
Portonovo Hotel & Suites Mexico City
Portonovo Hotel & Suites Hotel Mexico City

Frequently asked questions

Is Portonovo Hotel & Suites pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Portonovo Hotel & Suites?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Portonovo Hotel & Suites on 22 Nov 2024 start from AU$67.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Portonovo Hotel & Suites?

This property doesn't offer parking.

What time is check-in at Portonovo Hotel & Suites?

Check-in start time: 2 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Portonovo Hotel & Suites?

Checkout is at 11 AM.

Where is Portonovo Hotel & Suites located?

Located in Benito Juarez, this hotel is 0.3 mi (0.5 km) from Parque Delta and within 3 miles (5 km) of World Trade Center Mexico City and Angel of Independence Monument. Paseo de la Reforma and Palacio de Bellas Artes are also within 3 miles (5 km). Medical Center Station is 10 minutes by foot and Ethiopia-Transparency Square Station is 15 minutes.

Portonovo Hotel & Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 395 out of 1003 reviews" "
Rating 8 - Good. 342 out of 1003 reviews" "
Rating 6 - Okay. 147 out of 1003 reviews" "
Rating 4 - Poor. 47 out of 1003 reviews" "
Rating 2 - Terrible. 72 out of 1003 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Stephen, Bountiful

Liked: Cleanliness, property conditions & facilities
Decent
Stayed 4 nights in Sep 2024

4/10 Poor

Mark

Business traveller, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
El hotel de mala muerte
Stayed 1 night in Aug 2024

8/10 Good

Carmen

Liked: Cleanliness, staff & service, room comfort
Muy recomendable
Stayed 2 nights in Jul 2024

10/10 Excellent

Jonathan, LUFKIN

Stayed 4 nights in Jul 2024

10/10 Excellent

martin, winter haven

Liked: Cleanliness, staff & service, property conditions & facilities
Veru nice
Stayed 1 night in May 2024

8/10 Good

Andres

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2024

8/10 Good

Andres

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I didn't like the customer service at the reception. The rest it's fine. The Hotel is clean and it's fine to go to sleep. Probably they need some improvements in the restaurant MENU.
Stayed 5 nights in Apr 2024

8/10 Good

Juan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good enough
Stayed 1 night in Mar 2024

2/10 Terrible

Karla

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay Elsewhere
When we got there we were not explained that in order for the room electricity to work we had to input the key in a power outlet. Once we went back to the front desk to ask, the lady was rude but nonetheless explained. We got up to our room (215) again, and discovered that the shower door didn’t lock. So every shower we took, it was a mess. Floor on the shower was red from bacteria and lack of cleaning. Bed and Pillows were super uncomfortable. 3 pillows provided, 2 so saggy that would sink and 1 so hard it sounded like plastic was inside. The covers were heavy and smelly. I won’t be staying here again.
Stayed 3 nights in Mar 2024

10/10 Excellent

eder

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice hotel, clean, easy to access and with variety of options around the area for shopping and dining, a bit old in terms of spaces but has everything to have a nice time.
Stayed 1 night in Jan 2024

10/10 Excellent

Oscar

Stayed 1 night in Jan 2024

10/10 Excellent

ESMERALDA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Marcos

Stayed 1 night in Dec 2023

2/10 Terrible

Jesus

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The bed were terrible. Uncomfortable and stiff, Jacuzzi was Uncomfortable awkward to sit in. There was no outlets net to the bed in the master suite.
Stayed 7 nights in Nov 2023

10/10 Excellent

Leopold, los angeles

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Alix

Stayed 2 nights in Nov 2023

4/10 Poor

Catalina

Travelled with family
Pay/charge you extra money.
We booked for a 2 bed and pay for a two bed room. A king bed and a twin bed. They end up changing us again to get an extra bed when he had already paid for a two bed room.
Stayed 1 night in Oct 2023

8/10 Good

Armida

Travelled with family
Liked: Cleanliness, property conditions & facilities
Todo muy bien solo el servicio en recepcion fue regular
Stayed 2 nights in Oct 2023

10/10 Excellent

Thomas

Liked: Cleanliness, property conditions & facilities
Friendly staff and great walking distance from nice mall parque delta
Stayed 10 nights in Sep 2023

6/10 Okay

Xtian

Travelled with family
Un hotel bien. Cumple con el precio, no esperes mucho solo lo que pagas, para dormir un par de noches todo bien. La ubicación es buena sobre todo si traes coche (pero eso depende mas de a 'donde vas'). Quiza debería estar en un rango de menor precio.
Stayed 2 nights in Aug 2023

2/10 Terrible

Jason

Disliked: Cleanliness, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, amenities
Great restaurant
Stayed 3 nights in Jun 2023

2/10 Terrible

jose

Stayed 1 night in Jun 2023

2/10 Terrible

EDUARDO

Travelled with family
I didn’t get the right bed to begin with. There was roaches in my room, shower door didn’t lock properly, bed and shits just nasty. No electrical outlets at the bed headboard, etc etc. not even kids for a coffee to go 😂
Stayed 5 nights in Jun 2023

6/10 Okay

jesus ramon

Stayed 3 nights in Oct 2022