See all properties

Hôtel Alpes & Lac

3.0 star property
Hotel in Neuchatel with 24-hour front desk and coffee shop/cafe
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hôtel Alpes & Lac

Exterior
Suite Lac (Annexe)
Aerial view
Banquet hall
Suite Lac (Annexe)

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Free WiFi
The price is AU$278
includes taxes & fees
19 Jan - 20 Jan 2025

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Double Room, Lake View

Double Room, Lake View

Double Room, Lake View

Highlights

Soundproofed
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Cable channels
  • 16 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, City View

Double Room, City View

Double Room, City View

Highlights

Soundproofed
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Cable channels
  • 16.0 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 2 Single Beds, Lake View

Room, 2 Single Beds, Lake View

Room, 2 Single Beds, Lake View

Highlights

Soundproofed
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
  • 20 sq m
  • Lake view
  • Sleeps 3
  • 2 Single Beds

View all photos for Single Room, Lake View

Single Room, Lake View

Single Room, Lake View

Highlights

Soundproofed
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Cable channels
  • 13 sq m
  • Lake view
  • Sleeps 1
  • 1 Single Bed

View all photos for Suite Lac (Annexe)

Suite Lac (Annexe)

Suite Lac (Annexe)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Day bed
Separate bedroom
Private bathroom
  • 37 sq m
  • Partial lake view
  • Sleeps 4
  • 2 Single Beds

View all photos for Double Room Lac (Annexe)

Double Room Lac (Annexe)

Double Room Lac (Annexe)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
  • 23 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, Balcony, Lake View

Twin Room, Balcony, Lake View

Twin Room, Balcony, Lake View

Highlights

Balcony or patio
Soundproofed
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Shower/bath combination
Hairdryer
  • 19 sq m
  • Lake view
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room, Balcony, Lake View

Double Room, Balcony, Lake View | Balcony

Double Room, Balcony, Lake View

Highlights

Balcony
Soundproofed
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
  • 19 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room Gare (Annexe)

Double Room Gare (Annexe)

Double Room Gare (Annexe)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed
Property entrance

Hotel des Arts

Free WiFi
Breakfast available
Business services
Laundry
8.6 out of 10, Excellent, (561)
The price is AU$269
includes taxes & fees
9 Jan - 10 Jan 2025
Hotel des Arts
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Place De La Gare 2, Neuchatel, NE, 2000

What's nearby

  • Casino Neuchatel - 5 min walk - 0.4 km
  • Theatre du Passage - 8 min walk - 0.7 km
  • Lac de Neuchatel - 10 min walk - 0.9 km
  • Neuchatel Botanical Garden - 11 min walk - 1.0 km
  • Chateau de Neuchâtel - 14 min walk - 1.2 km

Getting around

  • Neuchatel (QNC-Neuchatel Train Station) - 1 min walk
  • Geneva International Airport (GVA) - 75 min drive

Restaurants

  • ‪Brasserie B'art - ‬6 min walk
  • ‪Glob' - ‬2 min walk
  • ‪Cactus - ‬7 min walk
  • ‪Hôtel DuPeyrou - ‬7 min walk
  • ‪La taverne neuchâteloise - ‬8 min walk

About this property

Hôtel Alpes & Lac

Hotel in the city centre
A terrace, a coffee shop/cafe and a bar are just a few of the amenities provided at Hôtel Alpes & Lac. Stay connected with free in-room WiFi, and guests can find other amenities, such as a restaurant.
Other perks at this hotel include:
  • Continental breakfast (surcharge), self-parking (surcharge) and a banquet hall
  • A front desk safe, tour/ticket information and a lift
  • ATM/banking services, a 24-hour front desk and luggage storage
Room features
All guest rooms at Hôtel Alpes & Lac have amenities, such as free WiFi, safes and sound-insulated walls.
More conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and hairdryers
  • Flat-screen TVs with cable channels
  • Free infant beds, daily housekeeping and desks

Languages

English, French, German, Italian, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (CHF 10 per day)
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11 AM on weekends; CHF 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Free cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms

Outdoors

  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately CHF 18 per person
  • Covered self-parking fee: CHF 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Alpes Lac
Alpes Lac Neuchatel
Hôtel Alpes & Lac
Hôtel Alpes & Lac Neuchatel
Hôtel Alpes Lac Neuchatel
Hôtel Alpes Lac
Hôtel Alpes & Lac Hotel
Hôtel Alpes & Lac Neuchatel
Hôtel Alpes & Lac Hotel Neuchatel

Frequently asked questions

Is Hôtel Alpes & Lac pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hôtel Alpes & Lac?

As of 25 Dec 2024, prices found for a 1-night stay for 2 adults at Hôtel Alpes & Lac on 19 Jan 2025 start from AU$263.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hôtel Alpes & Lac?

Self-parking is available for CHF 10 per day. Limited spots are available.

What time is check-in at Hôtel Alpes & Lac?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hôtel Alpes & Lac?

Checkout is at noon.

Where is Hôtel Alpes & Lac located?

Located in the heart of Neuchatel, this hotel is within a 10-minute walk of Casino Neuchatel, Theatre du Passage and Galerie Quint-Essences. Musée d’Art et d’Histoire and Lac de Neuchatel are also within 15 minutes. Neuchatel (QNC-Neuchatel Train Station) and Neuchâtel Station are within a 2-minute walk.

Reviews

8.8

Excellent

Rating 10 - Excellent. 151 out of 348 reviews" "
Rating 8 - Good. 166 out of 348 reviews" "
Rating 6 - Okay. 27 out of 348 reviews" "
Rating 4 - Poor. 1 out of 348 reviews" "
Rating 2 - Terrible. 3 out of 348 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Erik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Handy being 30 seconds away from train station. Not much in area as far as bars or restaurants. No bar in hotel either. Beautiful views of lake from room though.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view and great location. Perfect for our short stay. Friendly helpful staff
Stayed 1 night in May 2024

10/10 Excellent

Roger

Stayed 4 nights in Jun 2024

10/10 Excellent

Tanner

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Yassin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Eamonn

Stayed 1 night in Aug 2023

8/10 Good

Liviu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2023

10/10 Excellent

Amy

Stayed 2 nights in Mar 2023

10/10 Excellent

Rami

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great place to stay. Charming

10/10 Excellent

Carole

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Small Hotel
Really nice atmosphere in this hotel and very good evening meal in the restaurant. I bet it’s lovely sitting on the outdoor terrace overlooking the lake on a sunny evening. Shame it was raining when we were there!
Stayed 4 nights in Sep 2022

10/10 Excellent

Rina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views from the room and terrace and helpful staff
Stayed 2 nights in Sep 2022

10/10 Excellent

Christophe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and view from the room and terrasse
Stayed 1 night in Aug 2022

10/10 Excellent

Vivienne

Stayed 4 nights in Aug 2022

10/10 Excellent

WILLIAM

Stayed 6 nights in Aug 2022

10/10 Excellent

Philip

Stayed 1 night in May 2022

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the train station and the gentleman who checked us in was just great. Really helpful and friendly.
Stayed 1 night in Jan 2022

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice large quite basic room had a nice balcony.
Stayed 1 night in Nov 2021

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room with a view :-)
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Comfy but a bit noisy
The room was clean, spacious and the bed super comfortable. The only down sides were that the front desk lady was a bit rude during checkin and later on her and a cook were shouting about another colleague of theirs and I could hear it all the way up to the bedroom - not super professional. Plus I could easily hear the guests in nearby rooms.
Stayed 1 night in Nov 2020

10/10 Excellent

Martin Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Susan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2019