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Hilton New Orleans/St. Charles Avenue

4.0 star property
Hotel with a 24-hour fitness centre, a quick walk to Bourbon Street
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton New Orleans/St. Charles Avenue

Reception
Point of interest
Exterior
Reception
Junior Suite, 1 King Bed

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Pet-friendly
  • Breakfast available
  • 24/7 front desk
The price is AU$210
includes taxes & fees
9 Jan - 10 Jan

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Suite, 1 King Bed

47-inch flat-screen TV with satellite channels, Smart TV

Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 19 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Bathtub (Accesible)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Bathtub (Accesible)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Corner

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Corner

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 Double Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed (Accesible, Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Accesible, Roll-in Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible (Hearing)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Corner

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Corner

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Bathtub

47-inch flat-screen TV with satellite channels, Smart TV

Suite, 1 Bedroom, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed
  • 23 sq m
  • Sleeps 4
  • 1 King Bed
Exterior

Crowne Plaza New Orleans French Qtr - Astor

Pool
Free WiFi
Restaurant
Air conditioning
7.4 out of 10, Good, (3810)
The price is AU$219
includes taxes & fees
19 Jan - 20 Jan
Crowne Plaza New Orleans French Qtr - Astor
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About the area

Map
333 Saint Charles Ave, New Orleans, LA, 70130

What's nearby

  • Bourbon Street - 6 min walk - 0.5 km
  • National World War II Museum - 13 min walk - 1.2 km
  • Caesars Superdome - 14 min walk - 1.2 km
  • Ernest N. Morial Convention Center - 14 min walk - 1.2 km
  • Jackson Square - 15 min walk - 1.3 km

Getting around

  • St. Charles at Union Streetcar Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 16 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 20 min drive

Restaurants

  • ‪Lüke - ‬1 min walk
  • ‪Trenasse - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪French Truck Coffee - ‬3 min walk
  • ‪Fourth Wall Coffee - ‬2 min walk

About this property

Hilton New Orleans/St. Charles Avenue

Upscale hotel near Bourbon Street
Located close to French Quarter Visitor Center and National World War II Museum, Hilton New Orleans/St. Charles Avenue provides a corner/local shop, a coffee shop/cafe and dry cleaning/laundry services. The on-site Cajun/Creole cuisine restaurant, Luke, offers breakfast, brunch, lunch, dinner and children's meals. In addition to a fireplace in reception and a bar, guests can connect to free WiFi in public areas, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
Other perks at this hotel include:
  • Limo/town car service, full breakfast (surcharge) and valet parking (surcharge)
  • Express check-out, express check-in and a banquet hall
  • Coffee/tea in reception, a front desk safe and a ballroom
  • Guest reviews say great things about the helpful staff
Room features
All 252 rooms have comforts, such as premium bedding and first-run films, as well as perks, such as laptop-compatible safes and laptop-friendly workspaces.
Extra amenities include:
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Bathrooms with designer toiletries and shower/bath combinations
  • 47-inch HDTVs with premium channels and first-run films
  • Coffee/tea makers, heating and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per night); wired internet (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Valet parking on site (USD 52 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7 AM to 10 AM for a fee: USD 20 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Luke

Things to do

  • 24-hour gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 47-inch smart TV with premium satellite channels
  • First-run films
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 5 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 100
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 250, per pet, per stay, plus a deposit of USD 100.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 20 to 30 per person
  • Fee for in-room wireless Internet: USD 12.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 per night (rates may vary)
  • Valet parking fee: USD 52 per night (in/out privileges)
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 250 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 100 (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Charles
Hilton Charles Hotel
Hilton Charles Hotel New Avenue Orleans/St.
Hilton New Orleans/St. Charles Avenue
Hilton New Orleans/St. Charles Avenue Hotel
Hilton Orleans/St. Charles Avenue Hotel
Hilton Orleans/St. Charles Avenue
Hilton New Orleans / St Charles Ave Hotel New Orleans
Hilton New Orleans/St. Charles Avenue Hotel
Hilton New Orleans/St. Charles Avenue New Orleans
Hilton New Orleans/St. Charles Avenue Hotel New Orleans

Frequently asked questions

Is Hilton New Orleans/St. Charles Avenue pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of USD 100.00 per stay and a fee of USD 250 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Hilton New Orleans/St. Charles Avenue?

As of 3 Jan 2025, prices found for a 1-night stay for 2 adults at Hilton New Orleans/St. Charles Avenue on 9 Jan 2025 start from AU$209.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hilton New Orleans/St. Charles Avenue?

Valet parking is available for USD 52 per night.

What time is check-in at Hilton New Orleans/St. Charles Avenue?

Check-in start time: 4:00 PM; check-in end time: 5 AM.

What time is check-out at Hilton New Orleans/St. Charles Avenue?

Checkout is at 11 AM. Late checkout is available for USD 100 (subject to availability).

Where is Hilton New Orleans/St. Charles Avenue located?

Located in New Orleans Central Business District, this hotel is within a 15-minute walk of Bourbon Street, French Quarter Visitor Center and National World War II Museum. Caesars Superdome and Ernest N. Morial Convention Center are also within 15 minutes. St. Charles at Union Streetcar Stop and St. Charles at Poydras Stop are within a 2-minute walk.

Reviews

8.4

Very good

Rating 10 - Excellent. 510 out of 1005 reviews" "
Rating 8 - Good. 274 out of 1005 reviews" "
Rating 6 - Okay. 102 out of 1005 reviews" "
Rating 4 - Poor. 65 out of 1005 reviews" "
Rating 2 - Terrible. 54 out of 1005 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

sharnette

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Samantha

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

John, HIGHLANDS RANCH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in close proximity to all the attractions in New Orleans. Very helpful staff.
Stayed 4 nights in Dec 2024

8/10 Good

Tagemattie

Stayed 2 nights in Dec 2024

6/10 Okay

Mahogany

Liked: Cleanliness, staff & service, property conditions & facilities
The fees is what’s the problem you have to pay 54 for valet parking that they charge to the room then they tax that so it added an additional 7 dollars. Then the room incidentals was 50 then later on they added another 25 dollar incidentals. The room itself was 117 for one night then add on parking and fees over 200 so just be prepared on that and no continental breakfast. But staff was nice and very helpful
Stayed 1 night in Dec 2024

6/10 Okay

Håvard

Travelled with family
Liked: Staff & service
Dated
Stayed 2 nights in Dec 2024

10/10 Excellent

Breland

Stayed 2 nights in Aug 2024

8/10 Good

Francesca

Stayed 2 nights in Nov 2024

10/10 Excellent

Alyichianna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was absolutely great.
Stayed 1 night in Nov 2024

8/10 Good

Jeremy, Vidor

Travelled with partner
Liked: Amenities
Easy check in and front desk staff was very friendly. Stayed on the 18th floor and water pressure was something to be desired, so if you like water pressure maybe not the place for you.
Stayed 1 night in Dec 2024

2/10 Terrible

Kelsei

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
rarely leave reviews, but I felt compelled to share my experience at this hotel after a truly disappointing stay. I booked a room for three nights at $900, expecting a high-quality experience based on the price and the hotel's reputation. Unfortunately, the reality was far from what I had anticipated. Upon checking into the room, I was immediately struck by how dirty everything was. The floors were dusty, the bathroom had visible grime in the corners, and there were stains on the bed linens. I understand that no place is perfect, but for a hotel of this caliber, cleanliness is non-negotiable—and this was far from acceptable. The water pressure in the shower was abysmally low, making it almost impossible to take a decent shower. When you're paying this much, you'd think the basic amenities would be in top condition, but this was a huge letdown. What made it worse was the cleaning service. The staff appeared to do the bare minimum. The room was not properly cleaned during my stay, and it seemed like they only tidied up quickly without paying attention to detail. This lack of thoroughness made me feel uncomfortable, as though the hotel wasn't taking proper care of the space or its guests. I honestly can't believe I spent $900 for three nights at a property that fell so far short of expectations. I was hoping for a relaxing, pleasant stay, but instead, I left feeling frustrated and dissatisfied. I would not recommend this hotel to anyone, and I certainly won’t be returning.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jordan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hilton was a very nice stay and I highly recommend.
Stayed 1 night in Dec 2024

10/10 Excellent

Brandi

Business traveller
Liked: Amenities, property conditions & facilities
Spacious, clean nice bar, great happy hour. All over great experience
Stayed 2 nights in Dec 2024

8/10 Good

Brian

Close to French quarter
Stayed 1 night in Nov 2024

10/10 Excellent

Tiffany R.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tyrese was very helpful
Stayed 4 nights in Nov 2024

10/10 Excellent

Israel, Maben

Liked: Cleanliness, staff & service, property conditions & facilities
Yep
Stayed 1 night in Nov 2024

6/10 Okay

Maria

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
So staff weren’t helpful. When I arrived there my room wasn’t ready the room I was assigned to wasn’t cleaned I waited an hour. Last minute they assigned a room. After they tried to charged my card twice. Also if your traveling no where it is in the app, it says it’s available parking but only valet of parking garage both 30 and up per day. It wasn’t pleasant. I had to check early because I didn’t like the stay. Went to clerk to check out I checked in the app she didn’t check me out till three no receipt.
Stayed 2 nights in Nov 2024

8/10 Good

Porsche

Travelled with family
Liked: Staff & service, property conditions & facilities
Nice, quiet stay.
Stayed 1 night in Nov 2024

6/10 Okay

Justin

Stayed 2 nights in Nov 2024

10/10 Excellent

Devuntae Finley

Stayed 3 nights in Sep 2024

10/10 Excellent

Dora

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
front staff were very hopefull and lovely
Stayed 2 nights in Nov 2024

10/10 Excellent

My

Stayed 1 night in Oct 2024

6/10 Okay

Thomas, GREENVILLE

Liked: Staff & service, amenities
Disliked: Cleanliness
Windows were filthy, tub faucet leaked
Stayed 5 nights in Nov 2024

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central to city
Stayed 1 night in Nov 2024

2/10 Terrible

Nicolás Aldo

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Reception was a disaster, bad attitude and we had to check in twice since the system went down. They never cleaned our room and when we call about it they just limited to send us clean towels only.
Stayed 2 nights in Oct 2024

General hotel information

Reasons to Book
Spacious Rooms & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
4.0