Sonder Henri on 24

3.5 star property
Hotel with a fitness centre, near Madison Square Garden
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sonder Henri on 24

Lounge
Exterior
Exterior
Superior Room, 1 King Bed, Balcony, City View
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Gym
  • Air conditioning
  • Free WiFi
The price is AU$291
includes taxes & fees
5 Jan - 6 Jan 2025

Room options

Available filters for rooms
Showing 5 of 5 rooms

Superior Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
  • 18 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
  • 18 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Double Room, 2 Double Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
  • 20 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed, Balcony, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
  • 18 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
  • 18 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed
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About the area

Map
37 West 24th Street, New York, NY, 10010

What's nearby

  • Madison Square Garden - 13 min walk
  • Broadway - 18 min walk
  • Times Square - 19 min walk
  • Grand Central Terminal - 3 min drive
  • Rockefeller Center - 4 min drive

Getting around

  • New York 23rd St. Station - 3 min walk
  • 23 St. Station (5th Av.) - 4 min walk
  • LaGuardia Airport (LGA) - 33 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪La Pizza La Pasta - Eataly Nyc Flatiron - ‬3 min walk
  • ‪Hill Country Barbecue Market - ‬4 min walk
  • ‪Cafe El Presidente - ‬3 min walk
  • ‪2 Bros Pizza - ‬2 min walk

About this property

Entire place

You'll have the entire place to yourself and will only share it with other guests in your party.

Sonder Henri on 24

Hotel with a fitness centre, near Madison Square Garden
This smoke-free hotel features a fitness centre, concierge services and free WiFi in public areas. Housekeeping is available on request.
Sonder Henri on 24 offers 81 air-conditioned accommodations with designer toiletries and a hairdryer. This individually decorated and furnished accommodation includes desks. 40-inch flat-screen televisions come with digital channels. Bathrooms include baths or showers and complimentary toiletries. Housekeeping is offered on request and change of towels can be requested. Cots/infant beds (complimentary) are also available.
Recreational amenities at the hotel include a fitness centre.

Languages

English, French, Spanish

Property amenities

Activities nearby

  • Gym (free guest access)

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival
Guests are recommended to download the property's Sonder mobile app before check-in

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Cleaning/housekeeping/linen fee: USD 35 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

Property is also known as

Sonder Henri on 24 Hotel
Sonder Henri on 24 New York
Sonder Henri on 24 Hotel New York

Frequently asked questions

Is Sonder Henri on 24 pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Sonder Henri on 24?

As of 23 Dec 2024, prices found for a 1-night stay for 2 adults at Sonder Henri on 24 on 5 Jan 2025 start from AU$291.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sonder Henri on 24?

This hotel doesn't offer parking.

What time is check-in at Sonder Henri on 24?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Sonder Henri on 24?

Checkout is at 11:00 AM.

Where is Sonder Henri on 24 located?

Located in Manhattan, this hotel is within 1 mi (2 km) of Madison Square Garden, Broadway and Times Square. Grand Central Terminal and Rockefeller Center are also within 2 mi (3 km). 23 St. Station (5th Av.) and New York 23rd St. Station are within a 5-minute walk.

Reviews

8.0

Very good

Rating 10 - Excellent. 60 out of 127 reviews" "
Rating 8 - Good. 31 out of 127 reviews" "
Rating 6 - Okay. 18 out of 127 reviews" "
Rating 4 - Poor. 8 out of 127 reviews" "
Rating 2 - Terrible. 10 out of 127 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Lamonte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Jeremy

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Rooms were so small you could hardly open up a suitcase. Extremely claustrophobic. Two people could not walk around room at same time. Also there is no way to talk to front desk, unless went down stairs. The room was clean, dark like a dungeon.
Stayed 2 nights in Nov 2024

2/10 Terrible

Elisa, Long Beach

Disliked: Cleanliness, staff & service, property conditions & facilities
Absolutely no help with check-in. There was no one there for the first half hour we were trying to check in. Finally, someone showed and they were completely unhelpful and had a very bad attitude. Seemed angry that we were even there and they had to assist us.
Stayed 1 night in Nov 2024

4/10 Poor

Zhisheng

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Dirty sheets, leaking bathroom, unfriendly service, lack of basic amenities
Stayed 1 night in Nov 2024

10/10 Excellent

Olivia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Sonder was great! The room was well equipped and nice. Lots of outlets and places to set things on for getting ready or working. It was pretty quiet which was nice. Would definitely stay again!
Stayed 3 nights in Oct 2024

10/10 Excellent

Laurie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bedroom was comfy and quiet. The shower had great water pressure and I loved the shampoo and body wash they provided. The were welcoming at the front desk and had aluminum water bottles in room that could be refilled in lobby.
Stayed 2 nights in Nov 2024

10/10 Excellent

Silena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

2/10 Terrible

Mary

Business traveller
Disliked: Amenities
No one to assist at the front desk for almost an hour. Tv didn’t work. Remote didn’t work. Only one towel. Needed two. Anyone could walk into this property and access any floor. Did not feel safe for a woman staying by herself.
Stayed 1 night in Oct 2024

8/10 Good

Aliseya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

laura

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I loved this stay. I found it exactly what I needed for a night. I only disliked the lobby and its condition. It diminished the overall experience.
Stayed 1 night in Sep 2024

4/10 Poor

Carol L

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Horrible Reservation System
The property was fine as were the staff onsite. The problems were with the reservation staff and system. I made a reservation for a King room, Tu-Fri. Less than a week before my stay, I got an email changing my King to a Double. Then got an email saying the problem was corrected, but the new reservation had changed my dates and was now 2 nights Wed-Fri instead of 3. I emailed reservations about the error. They said is was fixed. I was not. I was now in a Double for two nights. After no respond to multiple emails, I phoned. The rep upgraded me to a King, but I was now booked for Tu - Th, instead of Tu-Fri. After several hours of phone calls with staff, the date problem was finally fixed, but I was now downgraded to a Double. Overall, it was an extremely stressful, frustrating experience. I asked to speak to a manager and was told I was receive a call back. I never received a call.
Stayed 3 nights in Sep 2024

4/10 Poor

Leslie

Disliked: Cleanliness, staff & service
This brand needs to be clearly labeled a hostel
First time in a Sonder and never coming back - pictures are not reality. Its a hostel not a micro hotel. Since everything is pretty much through an app/requires extra charge, perhaps cut out the front desk team entirely and invest for a better guest experience. As is, the folks were so underwhelming and set a negative tone off the bat. Secondly, we were awoken at 4:30am as there was a water leak in the bldg and they were looking for the source…the person was apologetic but not identifiable…so at first we were concerned to even open the door at all. Perhaps invest in Sonder branded uniforms? And when something like that does happen (as they do); give a small gesture to guests (for example; a free specialty coffee & pastry). Thirdly, we walked out in the morning and right outside the door a dog had defecated and I stepped in it. While not Sonders fault, it was right in front of the entrance so I walked into the lobby to let someone know and by the time we came back it had been trampled all over the entrance because no one did anything. At this point we already decided to leave the hotel early and tried to get a refund… we were told side walks are not their responsibility (duh), but dont you take pride in your entrance? Lastly, the bedding smelled old and the towels wreaked of bleach (glad to know they were at least cleaned). Overall, so disappointed as the experience definitely did not match the marketing / branding. We checked out early and went to a real micro hotel.
Stayed 3 nights in Sep 2024

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for work trips. Room is self managed (e.g. no cleaning) but was offered complementary. Didn't need to interact with staff as I could check-in/out automatically, but any interactions as I left and entered were welcoming. A little damage on the walls of my room, hence a star lost.
Stayed 5 nights in Sep 2024

6/10 Okay

Bernard

Liked: Staff & service
There was a boite with people dancing late just above my room, had to ask for room change
Stayed 3 nights in Sep 2024

10/10 Excellent

Andrew

Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel

Stayed 1 night in Aug 2024

10/10 Excellent

MARILYN

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, super staff and quite accommodating. Our room with the terrace was fabulous. Only suggestion; we would have rather had a mini fridge than a wine fridge. But that’s as far as any complaints would go. We’d love to return soon.
Stayed 5 nights in Aug 2024

8/10 Good

Meredith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a very convenient location. The room was clean but quite small. Staff were friendly and accommodating.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
1.5 blocks to metro, very quiet location for the city
Stayed 8 nights in Jul 2024

8/10 Good

Leah

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
I like that there is contactless check in
Stayed 1 night in Jul 2024

6/10 Okay

Jasmine

Travelled with family
Convenient location. Close to restaurants and subway. Rooms a little small
Stayed 3 nights in Jul 2024

8/10 Good

Yolanda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Jun 2024

10/10 Excellent

Carlota

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jun 2024

10/10 Excellent

A

Stayed 1 night in Jun 2024

General hotel information

Reasons to Book
Property Cleanliness & Location Safety
Check-In Time
4:00 PM
Check-Out Time
11:00 AM
Star Rating
3.5