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Best Western New Kent Hotel

3.0 star property
Escape to this eco-certified oasis where you can dine on savory dishes or stroll through the beautiful gardens.

Photo gallery for Best Western New Kent Hotel

Exterior
Breakfast, lunch and dinner served
Exterior
In-room safe, desk, blackout curtains, iron/ironing board
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Housekeeping
The current price is AU$95
includes taxes & fees
24 Feb - 25 Feb

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

Highlights

Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
Digital channels
Desk
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Single Bed, Non Smoking

Highlights

Free cots/infant beds
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
Digital channels
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Highlights

Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds, Non Smoking

Highlights

Free cots/infant beds
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
Digital channels
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, Multiple Beds, Non Smoking

Highlights

Free cots/infant beds
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
Digital channels
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Triple Room, Multiple Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Triple Room, Multiple Beds, Non Smoking

Highlights

Free cots/infant beds
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
Digital channels
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About the area

Map
Osborne Road Jesmond, Newcastle-upon-Tyne, England, NE2 2TB

What's nearby

  • Northumbria University - 4 min drive
  • University of Newcastle-upon-Tyne - 4 min drive
  • Newcastle-upon-Tyne Theatre Royal - 5 min drive
  • St. James' Park - 5 min drive
  • Quayside - 5 min drive

Getting around

  • Manors Station - 4 min drive
  • West Jesmond Station - 9 min walk
  • Newcastle (NCL-Newcastle Intl.) - 17 min drive

Restaurants

  • ‪Lonsdale Hotel - ‬6 min walk
  • ‪Pizzeria Francesca - ‬8 min walk
  • ‪Osbornes - ‬6 min walk
  • ‪Caffè Nero - ‬4 min walk
  • ‪Spy - ‬5 min walk

About this property

Best Western New Kent Hotel

Hotel near St. James' Park
Consider a stay at Best Western New Kent Hotel and take advantage of a garden, dry cleaning/laundry services and a bar. The on-site restaurant, Hotel Restaurant, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Free self-parking
  • Buffet breakfast (surcharge), a 24-hour front desk and a porter/bellboy
  • Luggage storage, smoke-free property and wedding services
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Best Western New Kent Hotel have amenities, such as free WiFi, safes and free newspapers.
Other conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

English, Greek, Hungarian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: GBP 12 to 12 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hotel Restaurant

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 20.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 12.00 to 12.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have any lifts
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western New Kent
Kent Hotel Newcastle Upon Tyne
Best Western New Kent Hotel Hotel
Best Western New Kent Hotel Newcastle-upon-Tyne
Best Western New Kent Hotel Hotel Newcastle-upon-Tyne

Frequently asked questions

Is Best Western New Kent Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Best Western New Kent Hotel?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Best Western New Kent Hotel on 24 Feb 2025 start from AU$94.98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western New Kent Hotel?

Self-parking is free at this property.

What time is check-in at Best Western New Kent Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Best Western New Kent Hotel?

Checkout is at 11 AM.

Where is Best Western New Kent Hotel located?

Located in Jesmond, this hotel is within a 15-minute walk of Jesmond Dene Park and Jesmond Cricket Ground. Exhibition Park and University of Newcastle-upon-Tyne are also within 1 mile (2 km). West Jesmond Station is 9 minutes by foot and Ilford Road Station is 14 minutes.

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Best Western New Kent Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 138 out of 424 reviews
Rating 8 - Good. 202 out of 424 reviews
Rating 6 - Okay. 59 out of 424 reviews
Rating 4 - Poor. 18 out of 424 reviews
Rating 2 - Terrible. 7 out of 424 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Karen

Staff were helpful ensuring heater was in room during my visit in cold weather. Nice breakfast and spacious dining room. Area felt safe (single traveller) with a few options for restaurants a short walk away.
Stayed 1 night in Jan 2025

10/10 Excellent

Parag

Comfortable rooms, adequate facilities, well maintained
Stayed 1 night in Nov 2024

8/10 Good

Sandra

Good clean room. Staff friendly and breakfast very nice. Would have liked a bath mat in the bath as bath was very slippery.
Stayed 2 nights in Nov 2024

8/10 Good

Peter

Room was clean and tidy. Nice bathroom and shower. Bar available at night. Full cooked breakfast available, with cereals, although not all options available for my stay s per the menu. Excellent Indian restaurant attached to the hotel. Very busy when there with locals. Food good, with a different menu than a normal Indian.
Stayed 2 nights in Dec 2024

8/10 Good

Craig

Well located
Well located, 10 minute walk to west jesmond metro stop. Just a few minutes from the main 'strip' on osborne road. The hotel itself was very clean but could do with updating. I was in room 7, it was very small but decent enough.
Stayed 1 night in Nov 2024

8/10 Good

William

Nice hotel. Friendly staff.
Stayed 1 night in Jul 2024

10/10 Excellent

Robin

Good value for money.
Stayed 1 night in Sep 2024

10/10 Excellent

J

Spot on
Friendly and genuine greeting. Our room's card reader was faulty, but it was no problem at all for whoever was on reception to unlock the door when required. Free parking, room was good and bathroom was excellent. Breakfast was very tasty. The staff all went out of their way to ensure our stay was as perfect as it could be.
Stayed 1 night in Nov 2024

10/10 Excellent

Colin

Staff were wonderful
Stayed 3 nights in Jun 2024

8/10 Good

Laura

The hotel is in good condition and in a nice area with cafe's and restaurants within walking distance. The staff were very welcoming and helpful. We had a family room which was very clean and comfortable. The only negative was there is very limited parking, we were fortunate to get the last parking space but other than that I can't fault our stay. Would happily stay here again.
Stayed 2 nights in Aug 2024

8/10 Good

Alirteza

Friendly reception ( George). Nice neighbourhood. Good access to supermarkets and restaurants. Basic accomodation. Will benefit from refurbishment. Comfortable stay for one night.
Stayed 1 night in Sep 2024

8/10 Good

Colin

Helpful staff in a central location
Stayed 3 nights in Jun 2024

8/10 Good

Stephen

Quiet , lovely breakfast
Stayed 2 nights in Mar 2024

10/10 Excellent

Victoria

Great location and helpful staff.
Stayed 4 nights in Dec 2023

10/10 Excellent

Colin

Helpful staff. Quiet room and comfy bed.
Stayed 3 nights in Jun 2024

2/10 Terrible

Timothy

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Party in the restaurant was very noisy. Staff seemed indifferent.
Stayed 3 nights in Jul 2024

10/10 Excellent

Louise

Great hotel and perfect location staff very friendly and welcoming
Stayed 1 night in Dec 2022

8/10 Good

Andrews

Accomodating hotel
Lovely hotel excellent indian restaurant, although we didnt have breakfast it looked good, the staff were freindly, only lost one star due to lack of lift. But i would stay there again if in the area
Stayed 1 night in Jun 2024

6/10 Okay

Ann-Marie

Good location, clean
Stayed 2 nights in Aug 2023

8/10 Good

Emily

The hotel was quite dated and the bar/restaurant was closed due to lack of staff however the hotel was clean and did the job for the night. It's in a nice area and the staff were lovely. Would stay again.
Stayed 1 night in Nov 2023

8/10 Good

Lisa

Reasonable priced
Stayed 1 night in Feb 2024

8/10 Good

Liam

Nice stay overall
Enjoyable stay comfy bed and helpful friendly staff on reception, bathroom could have done with some complimentary soap and shower gel
Stayed 2 nights in Mar 2023

8/10 Good

Bernard

In a lovely area of Newcastle, staff very helpful, nothing to complain about.
Stayed 1 night in Aug 2023

10/10 Excellent

Greg

Clean and quiet and comfortable
Stayed 1 night in Jun 2023

10/10 Excellent

Priscila

Clean and easy access
The room was small and cosy, ideal for my solo trip. Nice bathroom, the only little thing i didn’t like was the lack of bath mat for the bath which i find a bit inconvenient cos it could be slippery, but one of the staff members provided me one. The rest was very good, receptionist was really helpful and friendly.
Stayed 2 nights in May 2024