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Hilton Garden Inn Sunderland

3.5 star property
Hotel in Sunderland with 24-hour fitness centre and 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Sunderland

Exterior
Property amenity
Bar (on property)
King, Suite, 1 Bedroom
King, Suite, 1 Bedroom

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
The price is AU$133
includes taxes & fees
29 Dec - 30 Dec

Room options

Available filters for rooms
Showing 8 of 8 rooms

Family Room, 1 Queen Bed (Connecting Rooms)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Private bathroom
In-room safe
Daily housekeeping
  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Private bathroom
In-room safe
Daily housekeeping
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Private bathroom
In-room safe
Daily housekeeping
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for King, Suite, 1 Bedroom

King, Suite, 1 Bedroom

King, Suite, 1 Bedroom

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Sofa bed - single
Separate bedroom
Private bathroom
Separate bath and shower
Laptop-compatible safe
  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 Queen Bed with Sofa bed

Family Room, 1 Queen Bed with Sofa bed

Family Room, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Private bathroom
In-room safe
Daily housekeeping
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

Family Room, 1 Queen Bed, Accessible (Connecting Rooms)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Private bathroom
In-room safe
Daily housekeeping
  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Private bathroom
In-room safe
Daily housekeeping
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Private bathroom
In-room safe
Daily housekeeping
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed
Exterior

Holiday Inn Sunderland – City Centre, an IHG Hotel

Free WiFi
Restaurant
Air conditioning
Gym
9.2 out of 10, Wonderful, (191)
The price is AU$118
includes taxes & fees
12 Jan - 13 Jan 2025
Holiday Inn Sunderland – City Centre, an IHG Hotel
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About the area

Map
Vaux Brewery Way, Sunderland, England, SR5 1SU

What's nearby

  • Stadium of Light - 1 min walk - 0.2 km
  • Sunderland Empire - 14 min walk - 1.2 km
  • University of Sunderland - 3 min drive - 2.2 km
  • Port Of Tyne - 17 min drive - 18.4 km
  • Quayside - 18 min drive - 20.4 km

Getting around

  • St. Peter's Station - 7 min walk
  • Stadium of Light Station - 8 min walk
  • Newcastle (NCL-Newcastle Intl.) - 36 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Croziers Chippy - ‬7 min walk
  • ‪The Wheatsheaf - ‬5 min walk
  • ‪The Avenue - ‬13 min walk
  • ‪Black Cats Bar - ‬2 min walk

About this property

Hilton Garden Inn Sunderland

Hotel near a metro station
Take advantage of a free manager's reception, a terrace and a garden at Hilton Garden Inn Sunderland. The on-site American cuisine family restaurant, Karbon Grill, offers breakfast, lunch, dinner and children's meals. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self-parking
  • Full breakfast (surcharge), multilingual staff and a 24-hour front desk
  • A banquet hall, outdoor furniture and a lift
  • Guest reviews say great things about the helpful staff
Room features
All 141 rooms have comforts such as laptop-compatible safes and air conditioning, in addition to perks such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
Other amenities include:
  • Bathrooms with free toiletries
  • Free infant beds, daily housekeeping and phones

Languages

English, Lithuanian, Maltese, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 12 to 15 per person
  • A bar/lounge
  • A restaurant
  • Free manager's reception

Restaurants on site

  • Karbon Grill
  • Pavillion Pantry

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12.00 to 15.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Sunderland Hotel
Hilton Garden Inn Sunderland
Hilton Sunderland Sunderland
Hilton Garden Inn Sunderland Hotel
Hilton Garden Inn Sunderland Sunderland
Hilton Garden Inn Sunderland Hotel Sunderland

Frequently asked questions

Is Hilton Garden Inn Sunderland pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hilton Garden Inn Sunderland?

As of 26 Dec 2024, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Sunderland on 29 Dec 2024 start from AU$133.21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hilton Garden Inn Sunderland?

Self-parking is free at this property.

What time is check-in at Hilton Garden Inn Sunderland?

Check-in start time: 3 PM; check-in end time: 3 AM.

What time is check-out at Hilton Garden Inn Sunderland?

Checkout is at noon.

Where is Hilton Garden Inn Sunderland located?

Situated in Sunderland, this hotel is within a 10-minute walk of Stadium of Light and Monkwearmouth Station Museum. Sunderland Empire and Mowbray Park are also within 1 mile (2 km). Stadium of Light Station is 8 minutes by foot and St. Peter's Station is 7 minutes.

Reviews

9.0

Wonderful

Rating 10 - Excellent. 639 out of 1000 reviews" "
Rating 8 - Good. 262 out of 1000 reviews" "
Rating 6 - Okay. 57 out of 1000 reviews" "
Rating 4 - Poor. 24 out of 1000 reviews" "
Rating 2 - Terrible. 18 out of 1000 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Inthu

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Dec 2024

10/10 Excellent

Manish, Nuneaton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service and goodnsize room.
Stayed 1 night in Dec 2024

6/10 Okay

Kwang Hua

Stayed 4 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Magnus

Stayed 2 nights in Sep 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is excellent, I have stayed there a few times. This was the first time Ive had difficulty parking. I suspect there are cars parked in the car park that were not staying at the hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for Sunderland football stadium.
Stayed 1 night in Oct 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Great for attending stadium of light football
Stayed 1 night in Oct 2024

10/10 Excellent

Harvey, Halesowen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were incredibly helpful
Stayed 2 nights in Sep 2024

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Used for theatre visit, 20 mins walk Nice lobby and other areas looked nice but we didn’t use them
Stayed 1 night in Sep 2024

8/10 Good

stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Initial issues with room resolved quickly friendly and effectively Would stay stay here again
Stayed 1 night in Sep 2024

10/10 Excellent

Raewynne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

A

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

4/10 Poor

David

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
It took 5 visits from the maintenance team to make the safe work properly. The one door key did not work. There was no hot water one morning. The last night the heating would not turn off so we had to have a large fan installed.
Stayed 5 nights in Sep 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No car park 🙄
Stayed 1 night in Sep 2024

10/10 Excellent

Lucy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overnights stay, clean, quiet and staff were very welcoming and helpful. Very handy if you want to visit the new Sheep Folds area. Fab!
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was nice and shower over bath was nice and powerful. Very clean . We arrived too late to use room service as that stopped at 930. However breakfast was good with good selection . Only issue was our room had interconnecting doors and we could hear the children being rather noisy through the doors .Overall lovely stay.
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
Poor quality beds
Very poor quality beds, you can feel every spring in the mattress and the quilt is so thin. The room smelt of foist. I didn’t have breakfast but my friends did and they had to wait for quite a while for the food to be replenished. The cheese station was empty and not topped up. The juice machine was broken. The shower in the room had great pressure and was very hot and complimentary shower gel and shampoo/conditioner which was good. I told the man on the desk about the mattress and he said it just needed flipping but it needs binning and a new one installed. The carpet was shabby and had bits missing. I expected better for a Hilton.
Stayed 1 night in Sep 2024

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Zainab

Friendly and helpful staff, I enjoyed my visit to this hotel
Stayed 1 night in Sep 2024