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The Roker Hotel, BW Premier Collection

4.0 star property
Eco-certified hotel with 2 restaurants and 24-hour front desk

Photo gallery for The Roker Hotel, BW Premier Collection

Cocktail bar, ocean views, open selected days
2 restaurants, breakfast, lunch, dinner served; soul food
Reception
Meeting facility
Individually decorated, individually furnished, desk, laptop workspace
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Breakfast available
  • Laundry
  • Parking included
The current price is AU$127
includes taxes & fees
6 Apr - 7 Apr

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, Multiple Beds, Non Smoking

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, Multiple Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Sofa bed - single
Shower/bath combination
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Jetted Tub

Individually decorated, individually furnished, desk, laptop workspace

Junior Suite, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Sofa bed - single
Shower/bath combination
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Sofa bed - single
Shower/bath combination
Bathrobes
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Shower/bath combination
Private bathroom
Rainfall showerhead
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Shower/bath combination
Private bathroom
Rainfall showerhead
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Shower/bath combination
Private bathroom
Rainfall showerhead
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

Highlights

Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Shower/bath combination
Private bathroom
Rainfall showerhead
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
Roker Terrace, Sunderland, England, SR6 9ND

What's nearby

  • Whitburn Sands - 13 min walk - 1.1 km
  • Stadium of Light - 4 min drive - 2.8 km
  • Sunderland Empire - 4 min drive - 3.1 km
  • University of Sunderland - 5 min drive - 3.4 km
  • Port Of Tyne - 17 min drive - 17.4 km

Getting around

  • Seaburn Station - 2 min drive
  • St. Peter's Station - 3 min drive
  • Newcastle (NCL-Newcastle Intl.) - 31 min drive

Restaurants

  • ‪Fulwell Tandoori - ‬15 min walk
  • ‪New Derby - ‬7 min walk
  • ‪The Blue Bell - ‬19 min walk
  • ‪Cat and Dog Steps - ‬9 min walk
  • ‪Grannie Annies - ‬5 min walk

About this property

The Roker Hotel, BW Premier Collection

Upscale eco-certified hotel located in Roker
Consider a stay at The Roker Hotel, BW Premier Collection and take advantage of a terrace, a coffee shop/cafe and dry cleaning/laundry services. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and soul food. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a conference centre.
Other perks at this hotel include:
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), express check-out and express check-in
  • Luggage storage, a banquet hall and coffee/tea in reception
  • Guest reviews speak highly of the helpful staff
Room features
All rooms are individually furnished, and have comforts such as laptop-friendly workspaces, in addition to perks such as free WiFi and desk chairs. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with hydromassage showers and shower/bath combinations
  • Wardrobes/cupboards, heating and housekeeping

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Italian, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: GBP 12.95 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 1842 Café & Bistro
  • Poetic License

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference centre

Outdoors

  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in fee for check-in between 11:00 AM and 1:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests might experience some noise from the bar located downstairs.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 25 December to 26 December:
  • Dining venue
  • Meeting facilities
The following facilities are closed for New Year's Eve:
  • Bar/lounge
  • Dining venue
The following facilities are closed on Sunday:
  • Restaurant

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of GBP 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately GBP 12.95 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:00 AM and 1:00 PM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Roker Hotel Sunderland
Roker Hotel BW Premier Collection
Best Western Roker Sunderland
Best Western Roker
Roker Hotel Sunderland
Best Western Sunderland
Roker BW Premier Collection
Best Western Roker Hotel
The Roker Hotel BW Premier Collection
The Roker Hotel, BW Premier Collection Hotel
The Roker Hotel, BW Premier Collection Sunderland
The Roker Hotel, BW Premier Collection Hotel Sunderland

Frequently asked questions

Is The Roker Hotel, BW Premier Collection pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at The Roker Hotel, BW Premier Collection?

As of 11 Mar 2025, prices found for a 1-night stay for 2 adults at The Roker Hotel, BW Premier Collection on 6 Apr 2025 start from AU$127.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Roker Hotel, BW Premier Collection?

Self-parking is free at this property.

What time is check-in at The Roker Hotel, BW Premier Collection?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from 11:00 AM to 1:00 PM for a fee.

What time is check-out at The Roker Hotel, BW Premier Collection?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is The Roker Hotel, BW Premier Collection located?

Located in Roker, this eco-certified hotel is within a 15-minute walk of Whitburn Sands and National Glass Centre. St Peter's Church and Monkwearmouth Station Museum are also within 2 miles (3 km). Seaburn Station is 23 minutes by foot and Stadium of Light Station is 24 minutes.

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The Roker Hotel, BW Premier Collection Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 325 out of 758 reviews
Rating 8 - Good. 262 out of 758 reviews
Rating 6 - Okay. 109 out of 758 reviews
Rating 4 - Poor. 42 out of 758 reviews
Rating 2 - Terrible. 20 out of 758 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Staff were wonderful.
Stayed 4 nights in Feb 2025

10/10 Excellent

Sarah

Lovely location, lovely sized room. Good service.
Stayed 2 nights in Mar 2025

10/10 Excellent

Milan M.

When in Sunderland, this is my place to stay.
Stayed 3 nights in Jan 2025

8/10 Good

Isaac

Nice hotel good stay, hot water for bath wasn't working properly
Stayed 3 nights in Feb 2025

8/10 Good

Melanie

The receptionist was very helpful as our checkin was not until 3pm, but we had a family funeral to attend, completed check in even though room not ready. Meaning we could attend funeral and celebration of life at yacht club, walk up get bag out of car go to room.
Stayed 1 night in Jan 2025

10/10 Excellent

Steven

Good location for north east business visit
Stayed 1 night in Oct 2024

8/10 Good

Karl

everything was satidfactory
Stayed 1 night in Dec 2024

8/10 Good

Douglas

This is in a beautiful place directly across from the beach. The staff are very nice.
Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth

As always staff were excellent . Room was beautiful and all in all great stay :)
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Lovely beach hotel
Lovely hotel next to the beach, very friendly staff happy to help. Good bed comfy, large TV excellent… only issue was the toilet in the bathroom was a bit noisy for a while after flushing, but not a real problem. Great stay will be back
Stayed 1 night in Oct 2024

4/10 Poor

louize

Liked: Amenities, property conditions & facilities
On arrival at the hotel we found out we were in the basement !! The window opened only slightly as the fire escape was in the way! I explained I'd chosen the hotel for views I had last time I stayed, but this was awful. Made even worse by the amount of stairs up and down to get to a basement room, not ideal when one of us has very limited mobility. The breakfast both days was till 10am, however when we got there before 9, everything was dried up, nothing fresh came out and the fruit and cheese was gone. Both days there were no pastures and the tables were grubby.
Stayed 2 nights in Jan 2025

10/10 Excellent

Joanne

Good value and location
Always a pleasant stay
Stayed 2 nights in Jun 2024

10/10 Excellent

Helen

Perfect small break
Amazing night . You could easily spend more than one night here . Very self contained . We didn’t even bother to eat in the restaurant the room was so large and comfortable. We opted for room service which again was to a high standard.
Stayed 1 night in Oct 2024

6/10 Okay

Gary

Working away
Stayed here plenty of times in the past with work, room wasn't as nice as other which i can live with, still get the free drink which is a good touch. I was there for 2 nights and only noticed once i got back the 2nd night that my room wasn't serviced, can live with the bed not being made, but no tea and coffee replaced or loo roll.
Stayed 2 nights in Nov 2024

8/10 Good

Jeannie

We had a great stay and the view of the water was excellent. Parking was easy and we had an enjoyable dinner in the restaurant.
Stayed 1 night in Jun 2024

4/10 Poor

Alison

Very tired customer
On Friday they had a wedding which then led to kids running up and down the hallway screaming and shouting throughout the night, then Saturday night was arguments until after 3am which meant another sleepless night
Stayed 2 nights in Nov 2024

10/10 Excellent

Ian

Review
Very good hotel good service clean and v friendly and helpful staff
Stayed 2 nights in Jun 2024

8/10 Good

Beard

First room was bad, went to reception and was upgraded to a much bigger and better room with a sea view.
Stayed 1 night in Oct 2024

10/10 Excellent

Stuart

Great room with a view over the beach. Lovely bar with good food.
Stayed 1 night in May 2024

10/10 Excellent

Alexander

The Roker Hotel is is our favourite hotel in Sunderland and it's the one me and my partner keep coming back too each year. It has a prime location by the sea and it's easy to get out to Durham, Newcastle or the surrounding area. The beach is just a short walk away, and has some lovely coffee spots and restaurants on it. The Stadium of Light is also in walking distance if you are vising to see Sunderland play. The rooms are clean, comfortable, and the staff are very friendly and helpful. The on-site bar is also really good!
Stayed 3 nights in Oct 2024

8/10 Good

Alain

Friendly staff. Nice looking hotel with a sea view. Happy with the experience
Stayed 1 night in Jul 2024

8/10 Good

Mohammed

Friendly staff, clean hotel.

8/10 Good

Donald

Great location across the street was the North Sea with pier and lighthouse.
Stayed 1 night in Apr 2024

10/10 Excellent

Gary

Whenever i'm in the NE i stay here as its levly hotel
Stayed 1 night in Apr 2024

10/10 Excellent

James

Impressive
First time we’ve stopped there we were very impressed and would definitely stay there again
Stayed 1 night in Jun 2024