I requested the seaview for my room, the lead booker! Wasn't changed. Don't understand this happened in the first place!
I called prior to my arrival but the person I spoke with, said they couldn't do it.
When we arrived the two girls at front of house, messing around, said, "sorry, we're busy doing squats", not very professional.
Our room was directly above the kitchen fan which made our room vibrate. We asked if we could move. They said, "no, all the rooms were booked out!"
I felt the front desk were rude, hostile and lacked people skills and professionalism. I will not be returning.