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"All staff encountered were friendly and helpful. Nice clean room. Nice shower/bath."

"Lovely hotel with great service, food and rooms"

"This is a grade 2 listed building and is beautiful. Some might say it's a bit outdated, but that's definitely part of its charm. We had a huge room that was very clean and comfortable. The lady on reception was fantastic and helped me up with our luggage while my partner parked the car. There is pre bookable parking at the rear for only £6 a day, and you can park out front to sort out your luggage. The views are spectacular, and the room was lovely and quiet. There's no food available but plenty of places to eat in or take out close by. Reception staff were fantastic and so happy to help. They made us feel like royalty from the moment we booked the hotel. There is a lift if you need it. We plan to stay again as it was perfect and so special. "

"The hotel was lovely. Clean. Generous with tea/coffee and biscuits 😋 the towels were nice and big. Very quiet. Great nights sleep and great base place for Cardiff city centre without paying extra! Would definitely stay again! "

"Great hotel! Staff very friendly & great facilities! Would definitely stay again! "

"The reception staff were outstanding. They went to great lengths to ensure our rooms were close to each other. All the staff were really kind and friendly and took great care of us. The hotel is looking good! Breakfast was fresh and delicious with loads of choices. We will definitely stay again! Thank you all v much."

"Very beautiful, boardwalk very lovely"

"Great welcoming very pleasant and helpful staff beautiful warm room and very nice bar and bistro area and well worth the money i paid for two nights accommodation would definitely stay here again "

"Quiet friendly"