8/10 Good
James
5 Jan 2025
Liked: Cleanliness, staff & service, property conditions & facilities
We received a warm welcome during our overnight stay. Hotel room was spotless but a little cold. Temperature couldn't be raised above a set point of 21°c and was quite cold when the heating went off during the night. We dined at the hotel which was good but again public areas were cold. It was bitterly cold but hey it's the winter and we'd expect public areas to be heated to a conformable level without the need for a coat. When we entered the bedroom there was a stench coming from the shower drain and we had to run the shower to try and fill the trap to do away with the bad smell (room 102). It was adequate for our overnight stay but at this price level and what was a deluxe room we'd have expected more. One redeeming quality as the breakfast which was very hearty!
James
Stayed 1 night in Jan 2025