See all properties

Crowne Plaza Niagara Falls Fallsview by IHG

3.5 star property
Hotel with 2 restaurants, steps from Oakes Garden Theatre

Photo gallery for Crowne Plaza Niagara Falls Fallsview by IHG

Sauna, hydrotherapy, aromatherapy, hot stone massages
Children's activities
Point of interest
2 restaurants, breakfast served
Point of interest

Reviews

6.8 out of 10

Popular amenities

  • Parking available
  • Bar
  • Spa
  • Gym
  • 24/7 front desk
  • Pool
The current price is AU$209
includes taxes & fees
16 Mar - 17 Mar

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Premium Room, 2 Queen Beds (Niagara Falls View)

View from room

Premium Room, 2 Queen Beds (Niagara Falls View)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Niagara Falls View)

Blackout curtains, iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds (Niagara Falls View)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Partial Niagara Falls View)

Blackout curtains, iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds (Partial Niagara Falls View)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds (Walk-In Shower)

Blackout curtains, iron/ironing board, WiFi, bed sheets

Standard Room, 2 Double Beds (Walk-In Shower)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 Queen Bed (Niagara Falls View)

Blackout curtains, iron/ironing board, WiFi, bed sheets

Premium Room, 1 Queen Bed (Niagara Falls View)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • Water view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms

Blackout curtains, iron/ironing board, WiFi, bed sheets

Suite, 2 Bedrooms

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Sofa bed - double
Blackout curtains
Shower/bath combination
Private bathroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room

Blackout curtains, iron/ironing board, WiFi, bed sheets

Standard Room

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Double Beds

Blackout curtains, iron/ironing board, WiFi, bed sheets

Standard Room, 2 Double Beds

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed (Niagara Falls View)

View from room

Standard Room, 1 King Bed (Niagara Falls View)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible (Accessible Tub)

Blackout curtains, iron/ironing board, WiFi, bed sheets

Standard Room, 1 Queen Bed, Mobility Accessible (Accessible Tub)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Blackout curtains, iron/ironing board, WiFi, bed sheets

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub (Niagara Falls View)

Standard Room, 1 King Bed, Jetted Tub (Niagara Falls View)

Standard Room, 1 King Bed, Jetted Tub (Niagara Falls View)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Sofa bed - double
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony (Niagara Falls View)

Standard Room, 1 King Bed, Balcony (Niagara Falls View)

Standard Room, 1 King Bed, Balcony (Niagara Falls View)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Blackout curtains, iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Niagara Falls View)

View from room

Suite, 2 Bedrooms (Niagara Falls View)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • Water view
  • Sleeps 4
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed (Niagara Falls View)

View from room

Premium Room, 1 King Bed (Niagara Falls View)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Niagara Falls View)

Suite, 2 Bedrooms (Niagara Falls View)

Suite, 2 Bedrooms (Niagara Falls View)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Sofa bed - double
Blackout curtains
Shower/bath combination
Private bathroom
  • Water view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Junior Suite, 1 Queen Bed (Niagara Falls View)

Blackout curtains, iron/ironing board, WiFi, bed sheets

Junior Suite, 1 Queen Bed (Niagara Falls View)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Sofa bed - double
Blackout curtains
Shower/bath combination
Private bathroom
  • Water view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Indoor pool, outdoor pool, open 8:00 AM to 10:00 PM, pool loungers

Sheraton Fallsview Hotel

  • Pool
  • Spa
  • Kids pool
  • Waterslide
8.2 out of 10, Very good, 6,373 reviews
The price is AU$263
includes taxes & fees
16 Mar - 17 Mar
Sheraton Fallsview Hotel
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
5685 Falls Avenue, Niagara Falls, ON, L2E6W7

What's nearby

  • Clifton Hill - 2 min walk - 0.2 km
  • Fallsview Indoor Waterpark - 3 min walk - 0.3 km
  • Casino Niagara - 6 min walk - 0.5 km
  • Fallsview Casino - 18 min walk - 1.6 km
  • Horseshoe Falls - 4 min drive - 2.6 km

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 5 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 44 min drive

Restaurants

  • ‪Falls Avenue Resort - ‬1 min walk
  • ‪Sweet Jesus - ‬2 min walk
  • ‪SkyWheel - ‬5 min walk
  • ‪Tim Hortons - ‬5 min walk
  • ‪Boston Pizza - ‬4 min walk

About this property

Crowne Plaza Niagara Falls Fallsview by IHG

Hotel near Queen Victoria Park
Located close to Fallsview Indoor Waterpark and Oakes Garden Theatre, Crowne Plaza Niagara Falls Fallsview by IHG provides a casino, shopping on-site and a coffee shop/cafe. For those looking to try their luck, this hotel boasts a casino VIP room, 1700 slot machines and 40 casino gaming tables. Indulge in a massage, aromatherapy and a manicure/pedicure at Christienne Fallsview Spa, the on-site spa. Make sure that you enjoy breakfast, lunch and dinner at the two on-site restaurants. Stay connected with in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as an arcade/games room and a bar.
Other perks include:
  • An indoor pool
  • Buffet breakfast (surcharge), a free casino shuttle and self-parking (surcharge)
  • A water park (surcharge), meeting rooms and multilingual staff
  • Evening entertainment, a front desk safe and tour/ticket information
  • Guest reviews speak highly of the helpful staff and location
Room features
All 234 rooms feature comforts such as air conditioning, in addition to amenities such as WiFi. Guests reviews give good marks for the clean rooms at the property.
Other amenities include:
  • Bathrooms with free toiletries and hairdryers
  • 55-inch flat-screen TVs with premium channels
  • Coffee/tea makers, heating and housekeeping

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Free casino shuttle
  • Parking on site (CAD 40 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: CAD 24.95 for adults and CAD 14.95 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Prime Steakhouse
  • Starbucks
  • The Rainbow Room

Things to do

  • 1,700 slot machines
  • 40 gaming tables
  • Arcade/game room
  • Casino (95,000 square feet of space)
  • Evening entertainment
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Shopping
  • Water park

Family friendly

  • Arcade/game room
  • Indoor pool
  • Refrigerator on request
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7,578 square feet of conference space
  • Business centre
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from 25 February 2025 to 31 March 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per night
  • 7.90 per cent destination fee will be charged.
  • Resort fee: CAD 18.03 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • Internet access
  • Newspaper
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CAD 24.95 for adults and from CAD 14.95 for children
  • Self-parking fee: CAD 40 per night (in/out privileges)
  • An in-room refrigerator is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9 AM to 9 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Niagara Falls Fallsview
Crowne Plaza Niagara Falls Fallsview
Crowne Plaza Niagara Falls - Fallsview Hotel Niagara Falls
Niagara Falls Crowne Plaza
Crowne Plaza Niagara Falls Fallsview Hotel
Crowne Plaza Niagara Falls Fallsview
Crowne Plaza Niagara Falls Fallsview by IHG Hotel
Crowne Plaza Niagara Falls Fallsview an IHG Hotel
Crowne Plaza Niagara Falls Fallsview by IHG Niagara Falls
Crowne Plaza Niagara Falls Fallsview by IHG Hotel Niagara Falls

Frequently asked questions

Does Crowne Plaza Niagara Falls Fallsview by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 9 AM to 9 PM. The property will be renovating the swimming pool from February 25 2025 until March 31 2025 (completion date subject to change).

How much does it cost to stay at Crowne Plaza Niagara Falls Fallsview by IHG?

As of 11 Mar 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Niagara Falls Fallsview by IHG on 16 Mar 2025 start from AU$175.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Niagara Falls Fallsview by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crowne Plaza Niagara Falls Fallsview by IHG?

Self-parking is available for CAD 40 per night.

What time is check-in at Crowne Plaza Niagara Falls Fallsview by IHG?

Check-in begins at 4 PM.

What time is check-out at Crowne Plaza Niagara Falls Fallsview by IHG?

Checkout is at 11 AM.

Where is Crowne Plaza Niagara Falls Fallsview by IHG located?

Located in Clifton Hill, this spa hotel is steps away from Oakes Garden Theatre, Fallsview Indoor Waterpark and Casino Niagara. Queen Victoria Park and Fallsview Casino are also within 1 mi (2 km). Niagara Falls, ON (XLV-Niagara Falls Train Station) is 27 minutes by foot and Niagara Falls Station is 27 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Crowne Plaza Niagara Falls Fallsview by IHG Reviews

Reviews

6.8
Rating 10 - Excellent. 531 out of 1784 reviews
Rating 8 - Good. 422 out of 1784 reviews
Rating 6 - Okay. 319 out of 1784 reviews
Rating 4 - Poor. 249 out of 1784 reviews
Rating 2 - Terrible. 263 out of 1784 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Sally

Great locations, comfortable and friendly helpful staff
Stayed 2 nights in Mar 2025

10/10 Excellent

Joyce

Wonderful hotel with big spacious rooms, great Fallsview room and the front desk check in was smooth and easy with great customer service.
Stayed 1 night in Jan 2025

10/10 Excellent

Ann

This hotel is one of my favorite in the area. The hotel rooms are in the process of being renovated. My room was recently renovated. The bed was very comfortable and the room had everything I needed.
Stayed 1 night in Jan 2025

10/10 Excellent

Dipsanta

Old world charm at its best, with all the modern amenities that you want.
Stayed 1 night in Nov 2024

8/10 Good

Michael

Great place to stay
Stayed 2 nights in Sep 2024

8/10 Good

Alan

Clean and close to scenery walk.
Stayed 1 night in Dec 2024

8/10 Good

Yanelle Caridad

Great location. Nice view of Niagra Falls.
Stayed 2 nights in Nov 2024

10/10 Excellent

Joseph

Great place
Stayed 2 nights in Oct 2024

8/10 Good

Jeffrey

Nice place but long waits for elevator. Used stairs lots
Stayed 1 night in Jan 2025

6/10 Okay

Renata

Was ok
Stayed 1 night in Dec 2024

10/10 Excellent

Cheryl

I appreciate that the property is enclosed and allows convenient access to the casino. The staff were exceptional-very friendly and accommodating especially Rosa who went over and above to ensure that our stay was enjoyable.
Stayed 1 night in Dec 2024

6/10 Okay

Szilard

Everything was fantastic however when expedia sells you a king size room and you are given a very small room with queen size bed and being told by hotel staff that is their king size room is unacceptable
Stayed 2 nights in Feb 2025

10/10 Excellent

Ryanmn

Great hotel and friendly staff! Would recommend.
Stayed 1 night in Nov 2024

10/10 Excellent

Salma

Nice
Stayed 1 night in Dec 2024

10/10 Excellent

Brendan

Everything you would expect
The stay was great. Was there for a work holiday event, got everything we needed, staff made sure we were well taken care of
Stayed 1 night in Dec 2024

10/10 Excellent

Barb

Stay at Thw Crowne Plaza Niagara Falla Canada
This was our 4th time staying at Crownw Plaza Niagara Falls and we dont want to stay anywhere else. It is just the best place to stay.
Stayed 4 nights in Nov 2024

8/10 Good

Mark

Newly renovated
Stayed 1 night in Dec 2024

10/10 Excellent

Andrea

The location is a plus
Stayed 2 nights in Sep 2024

10/10 Excellent

Alisha

Great location
Stayed 1 night in Sep 2024

10/10 Excellent

Tim

Beautiful hotel with amazing views and close to literally everything you could want and more
Stayed 3 nights in Oct 2024

8/10 Good

Evelyn

It was quite, close to shopping and attractions.
Stayed 4 nights in Sep 2024

10/10 Excellent

Thomas

Front Desk Service was amazing as well as the Prime Steakhouse service. They are going through some renovations now, but should be amazing when finished.
Stayed 2 nights in Nov 2024

10/10 Excellent

Marianne

Great location by the falls. Very clean and staff friendly
Stayed 2 nights in Sep 2024

10/10 Excellent

Almond

Great Location
Stayed 1 night in Sep 2024

8/10 Good

Lourdes

very clean hotel the staff rosa was very nice to us
Stayed 2 nights in Sep 2024