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"The hotel staff was helpful and friendly. It's a charming unique hotel not a modern updated place. Quiet and beds were comfortable. The only problem was the elevator broke. A new motor was being installed when we left. "

"The rooms are just a little bit outdated, but everything else about the place including the bar, restaurant, and staff are great"

"The staff was very personable and helpful! "

"Roomy loft suite, easy to entertain friends who happened to be traveling in the area. Enjoyed the kitchen amenities and hot tub after a bike ride! Easy, handy parking"

"Everything was booked in Sturgeon Bay, so we wound up here, at this Best Western. It was fine. But that was it. It's a bare bones hotel that has NO FRILLS. No soap dish. No fluffy towels. The lighting throughout the holtel is really, really bad. A few adjustments would make this Best Western a Better Western. Hire an interior designer to upgrade some stuff. It was clean. The Cheerios were fresh. "

"Nice room and all the comforts of home, including full sized fridge, dishwasher, etc. Good basic breakfast. The hotel was well kept and the price was reasonable."

"Great location by the lake. Clean and comfortable. Friendly staff."

"Room was very clean. Had a great view of lake superior."

"Very nice place to stay and excellent customer service"