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"Absolutely amazing hotel. Really friendly and helpful staff and room was super clean and comfortable. "

"I was in Sofia for pleasure and very much enjoyed my stay. The hotel is conveniently located and it is clear they spent a lot of money completely rebuilding it. The photos on the walls of the property before show this. Quite incredible. All was very good. My only constructive feedback would be that there were no instructions in English how to use the safe. It turned out I needed a key that should’ve been given to me when I checked in. I also think if you’re there 4 nights as I was that the coffee and water should be replenished. "

"Superb hotel, location is excellent with very modern facilities. Friendly staff, with a great breakfast selection. We wouldn’t stay anywhere else in Borovets if we were to return. This is isn’t about the hotel but Borovets resort needs to start investing in new lifts etc - the lift pass cost has increased and the facilities should too. That’s why we wouldn’t return to the resort!"

"Me and my mother were very impressed by the hotel and services provided. We are more than satisfied. 5+ stars in my book!"

"Excellent location … parking on site … really good hotel "

"No"

"Check in and restaurant Service quality were evet efficient and good."

"My fave hotel every time I am in Sofia "

"We have stayed at this hotel before in 2022. We enjoyed it then and also now. The management needs to monitor the housekeeping staff a bit more because the minibar in the refrigerator was empty. Breakfast was great but better coffee is needed. "