Search Northwestern New Mexico Lodges

"The hotel was nice. Check in was great. Guy was super nice and accommodating. I had just driven 10 hrs from San Diego and was driving 10 the following day taking my daughter, her dog and her car to Oklahoma State University. When we got in late I was going to jump in the shower before bed but the shower wasn’t getting hot so I figured I’d just wait til morning before getting on the road for another -0 hr drive. No hot water at all. On check out I told them there was no hot water and they said some of the rooms had been reporting it. I asked that the manager call me and she did. She was apologetic and said she credited me room service (roughly $50) and the $26 hotel service fee. It was a nice gesture but man I couldn’t put a price tag on a hot shower after that drive. Sort of soured me on the experience "

"Love the breakfast, staff is very kind, hottub is broken does not get hot. Beds are little firm for my liking but over all a great little place to stay at"

"This hotel was not really our style of hotel, but was clean and comfortable. When we tried to get out of the last two days of the itinerary, hotels.com was not very helpful, told me I had to deal with the hotel itself, even though we booked using the website. I did go to the front desk and was told that I had to deal with hotels.com. When I showed them my conversation with hotel.com, they made a real effort to solve the issue we had. In the end, Nancy from the front desk moved us to a suite where we were able to visit with family members. That was our disappointment, too busy and loud in the lobby due to the appetizers and drinks program each evening. "

"Hotel still in good shape. Rooms are spacious and clean. Service and food in 1922 Bar was amazing. Great BLT sandwich, fresh with a very crunchy bacon and a kick of spice with green chile. Service was very good and friendly staff "

"Good"

"The rooms were very nice, and the days I was there it was nice and quiet. Overall, it was a great stay."

"Front desk staff was lovely. Roomseere spacious. Lobby was lovely. "

"Great stay."

"this is the second time we stayed at this property, excellent ballet service front desk customer service is awesome! the rooms are very spacious and clean, the bed is comfortable great variety of TV channels. It has a small refrigerator but does not have a microwave! would be nice if the rooms had a microwave otherwise you have to go downstairs and use the microwave in the lobby.. kind of tacky! for a really nice hotel resort like this! "