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Mercure Norwich Hotel

4.0 star property
Suburban hotel with 24-hour front desk and restaurant

Photo gallery for Mercure Norwich Hotel

Property entrance
Business centre
Meeting facility
Superior Suite, 1 Double Bed
In-room safe, desk, iron/ironing board, free WiFi

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
  • Laundry
  • Housekeeping
The current price is AU$157
includes taxes & fees
27 Mar - 28 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed

Highlights

Heating
Connecting rooms available
Flat-screen TV
Separate bedroom
Eco-friendly toiletries
Shower/bath combination
Private bathroom
Bathrobes
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed

Highlights

Heating
Connecting rooms available
Flat-screen TV
Eco-friendly toiletries
Shower/bath combination
Private bathroom
Bathrobes
Hairdryer
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free WiFi

Classic Room, 1 King Bed with Sofa bed

Highlights

Heating
Connecting rooms available
Flat-screen TV
Sofa bed
Private bathroom
Shower/bath combination
Hairdryer
Eco-friendly toiletries
  • 24 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 2 Single Beds

In-room safe, desk, iron/ironing board, free WiFi

Classic Room, 2 Single Beds

Highlights

Heating
Connecting rooms available
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

Highlights

Heating
Connecting rooms available
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
121-131 Boundary Road, Norwich, England, NR3 2BA

What's nearby

  • University of East Anglia - 5 min drive - 4.0 km
  • Norwich Theatre Royal - 6 min drive - 4.1 km
  • Norwich Cathedral - 6 min drive - 4.0 km
  • Market Place - 6 min drive - 4.3 km
  • Norwich Castle - 9 min drive - 6.1 km

Getting around

  • Salhouse Station - 11 min drive
  • Norwich (NWI-Norwich Intl.) - 4 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Woodcock Fish Bar - ‬19 min walk
  • ‪Chestnut Trees - ‬3 min drive
  • ‪Oaks Brewers Fayre - ‬4 min drive
  • ‪The Whiffler - ‬3 min walk

About this property

Mercure Norwich Hotel

Upscale eco-certified hotel near Norfolk Broads
Take advantage of a terrace, dry cleaning/laundry services and a bar at Mercure Norwich Hotel. The on-site international cuisine brasserie, Brasserie Restaurant, offers breakfast, lunch, dinner and children's meals. Free in-room WiFi and conference space are available to all guests.
You'll also enjoy perks such as:
  • Free self-parking
  • Buffet breakfast (surcharge), a 24-hour front desk and multilingual staff
  • Smoke-free property, a front desk safe and a banquet hall
  • Guest reviews speak well of the overall condition
Room features
All 107 rooms boast comforts such as 24-hour room service, as well as thoughtful touches such as free WiFi and safes.
More amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/bath combinations
  • Flat-screen TVs with digital channels
  • Electric kettles, heating and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 5:00 AM to 9:30 AM on weekdays and 5:00 AM to 10:30 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brasserie Restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 17.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Mercure Norwich
Mercure Hotel Norwich
Mercure Norwich
Mercure Norwich Hotel
Norwich Mercure
Norwich Mercure Hotel
Norwich Ramada
Ramada Norwich
Mercure Norwich Hotel Hotel
Mercure Norwich Hotel Norwich
Mercure Norwich Hotel Hotel Norwich

Frequently asked questions

Is Mercure Norwich Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Mercure Norwich Hotel?

As of 11 Mar 2025, prices found for a 1-night stay for 2 adults at Mercure Norwich Hotel on 27 Mar 2025 start from AU$157.02, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Norwich Hotel?

Self-parking is free at this property.

What time is check-in at Mercure Norwich Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Mercure Norwich Hotel?

Checkout is at 11:00 AM.

Where is Mercure Norwich Hotel located?

Situated near the airport, this eco-certified hotel is within 1 mile (2 km) of Sweetbriar Marshes, Hellesdon Hospital and Anderson's Meadow. Catton Park and Wensum Park are also within 2 miles (3 km).

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Mercure Norwich Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 129 out of 555 reviews
Rating 8 - Good. 199 out of 555 reviews
Rating 6 - Okay. 138 out of 555 reviews
Rating 4 - Poor. 61 out of 555 reviews
Rating 2 - Terrible. 28 out of 555 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Hilary

Hotel very clean, staff friendly, good breakfast, good location but building/decor getting tired.
Stayed 2 nights in Feb 2025

10/10 Excellent

Hilary

We had a very comfortable stay, great location, friendly, helpful staff.
Stayed 3 nights in Nov 2024

10/10 Excellent

Dylan

Friendly staff
Stayed 1 night in Dec 2024

8/10 Good

Ciaran

Friendly staff good breakfast
Stayed 1 night in Aug 2024

6/10 Okay

Jenny

The location was good and ample parking. The property and facilities were however very dated throughout
Stayed 1 night in Nov 2024

10/10 Excellent

Davina

Had a lovely stay here will return food was very good and bed very comfy
Stayed 1 night in Jul 2024

8/10 Good

Gareth

Perfectly reasonable for a one or two night stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

I will use again when I go back to norwich
Stayed 2 nights in Dec 2024

8/10 Good

Yvonne

A little dated
Stayed 1 night in Dec 2024

10/10 Excellent

Debbie

Lovely stay
Stayed 1 night in Oct 2023

6/10 Okay

Sarah

Clean and tidy , food was ok bit short staffed in the evening o e member of staff doing the reception and the bar and the food was a bit over priced for what it was , was nice quiet hotel though and served its purpose
Stayed 1 night in Jul 2024

10/10 Excellent

Sital

Lovely
A quick trip to vist some friends and stayed in this pleasant hotel. A good standard hotel and a wonderful breakfast.
Stayed 2 nights in Apr 2024

8/10 Good

Michael

Hotel was as expected we had a good visit and meal
Stayed 1 night in Sep 2022

8/10 Good

Grahame

Room ok breakfast very good.
Stayed 1 night in Aug 2022

8/10 Good

Catherine

The mercure’s rooms are comfortable, have air conditions, lovely bed, and Nespresso coffee in them. The staff were very friendly and helpful. To go into town in the evening you do need to use the cab service (details at reception) The hotel is an older building in an industrial estate.
Stayed 1 night in Aug 2024

10/10 Excellent

George

Good location, good price, but there was a lot of noise at nighttime!
Stayed 1 night in Jun 2024

6/10 Okay

William

It was a good trip to Norwich unfortunately the room in the hotel was very warm and i had the worst night
Stayed 1 night in Aug 2024

10/10 Excellent

Stewart

A nice comfortable bed after a 5 hour journey could not fault the room 👍
Stayed 1 night in Nov 2023

8/10 Good

Tracey

It was as we expected.
Stayed 1 night in Jul 2024

6/10 Okay

Timothy

Liked: Property conditions & facilities
Very dated hotel
Hotel is clean, just very dated. Was expecting much more from a well known chain. For the amount paid was expecting something that had been improved since original construction. Can't say it is eco friendly as the whole time i was there the radiators were on full blast to make up for the fact that the single glazed old aluminum windows were drafty.
Stayed 1 night in Oct 2024

10/10 Excellent

Irene

Norwich
Very nice stay staff so kind and helpful lovely people food very good wonderful stay Very comfy
Stayed 3 nights in Sep 2023

10/10 Excellent

Albino

Simplistic check in courteous service throughout
Stayed 1 night in Aug 2023

6/10 Okay

Matthew

Liked: Property conditions & facilities
Disliked: Amenities
My son and I booked this hotel, so we could access the pool and spa as advertised. Apparently on arrival, we were informed these are no longer in use !!
Stayed 2 nights in Aug 2024

6/10 Okay

Adam

Liked: Room comfort
Neutral due to good staff
Stay overall was fine, hotel staff very friendly, clenliness as expected, door key stopped working 3x within 3 nights, bed is not comfotable
Stayed 4 nights in May 2024

10/10 Excellent

Joel

Hotel is located 2 to 3 miles from Norwich city centre. Plenty of car parking available. Buses 28, 29 and 29X all leave near Asda to the city centre. Buses are frequent. Staff at reception and in the bar were all very pleasant. Room was very clean, as was the ensuite. It was very quiet at night, and the bed was comfortable. Breakfast had lots of hot and cold food options. Plenty of hot and cold beverages available too. Overall, I would definitely recommend staying at Mercure Norwich.
Stayed 1 night in Jun 2024