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Station Hotel

2.5 star property
Hotel in Norwich, steps from Norfolk Broads

Photo gallery for Station Hotel

Front of property
Hallway
Lobby
Shower, hydromassage showerhead, free toiletries, hair dryer
Deluxe Triple Room

Reviews

5.6 out of 10

Popular amenities

  • Housekeeping
  • Free WiFi
The current price is AU$91
includes taxes & fees
2 Mar - 3 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

Highlights

Heating
Club Lounge
Flat-screen TV
Hairdryer
Private bathroom
Hydromassage showerhead
Electric kettle
Digital channels
  • 8 sq m
  • City view
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Heating
Club Lounge
Flat-screen TV
Hairdryer
Private bathroom
Hydromassage showerhead
Electric kettle
Digital channels
  • 11 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

Highlights

Heating
Club Lounge
Flat-screen TV
Hairdryer
Private bathroom
Hydromassage showerhead
Electric kettle
Digital channels
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Heating
Club Lounge
Flat-screen TV
Hairdryer
Private bathroom
Hydromassage showerhead
Electric kettle
Digital channels
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Miscellaneous

Central Hotel

  • Free WiFi
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
8.0 out of 10, Very good, 378 reviews
The price is AU$109
includes taxes & fees
2 Mar - 3 Mar
Central Hotel
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About the area

Map
5-7 Riverside Rd, Norwich, England, NR1 1SQ

What's nearby

  • Norwich Cathedral - 10 min walk
  • Carrow Road - 10 min walk
  • Market Place - 13 min walk
  • Norwich Castle - 14 min walk
  • Norwich Theatre Royal - 17 min walk

Getting around

  • Norwich Station - 2 min walk
  • Norwich (NWI-Norwich Intl.) - 18 min drive

Restaurants

  • ‪Coach & Horses - ‬5 min walk
  • ‪Compleat Angler - ‬1 min walk
  • ‪Pogue Mahon's - ‬4 min walk
  • ‪Pizza Hut - ‬4 min walk
  • ‪Subway - ‬2 min walk

About this property

Station Hotel

Hotel near Norfolk Broads
Located close to University of East Anglia, Station Hotel has plenty to offer. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Multilingual staff and smoke-free property
Room features
All guestrooms at Station Hotel include comforts such as free WiFi and desk chairs.
Extra amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with hydromassage showers and free toiletries
  • 28-inch flat-screen TVs with digital channels
  • Wardrobes/cupboards, heating and daily housekeeping

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 250 metres
  • Street parking available

Conveniences

  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • Hardwood flooring in public areas
  • Thin carpet in public areas
  • Thin carpet in room
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have any lifts
A car is not required for transport to and from this property

Property is also known as

Station Hotel Hotel
Station Hotel Norwich
Station Hotel Hotel Norwich

Frequently asked questions

Is Station Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Station Hotel?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Station Hotel on 2 Mar 2025 start from AU$91.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Station Hotel?

There is free parking nearby.

What time is check-in at Station Hotel?

Check-in start time: 2:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Station Hotel?

Checkout is at 10:30 AM.

Where is Station Hotel located?

Located in the heart of Norwich, this hotel is steps away from Norfolk Broads and James Stuart Garden. Norwich Riverside Walk and Dragon Hall are also within 10 minutes. Norwich Station is only a 2-minute walk.

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Station Hotel Reviews

Reviews

5.6
Rating 10 - Excellent. 5 out of 43 reviews
Rating 8 - Good. 13 out of 43 reviews
Rating 6 - Okay. 5 out of 43 reviews
Rating 4 - Poor. 7 out of 43 reviews
Rating 2 - Terrible. 13 out of 43 reviews

6.4/10

Cleanliness

5.4/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

8/10 Good

w r

As I expected for the price in an excellent location clean and comfy
Stayed 1 night in Aug 2024

8/10 Good

Ann

Room was warm and comfortable. Very clean. Could have done with a mat for shower.
Stayed 1 night in Nov 2024

10/10 Excellent

John

Budget but okay
Stayed 1 night in Nov 2024

8/10 Good

Ann

spacious very comfortable room. Shower a bit cramped but easy to work. Convenient for trains and buses.
Stayed 1 night in Sep 2024

8/10 Good

Tracy

No issues room was basic clean . Shower and toilet spotless very quiet Walking distance to station and city centre
Stayed 1 night in Oct 2024

2/10 Terrible

Gabriella

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old and smelly, not for me
Budget hotel, you get what you paid for. Not for me, I’d rather pay a little more to be comfortable. Old and smelly!
Stayed 2 nights in Jul 2024

6/10 Okay

Tomas

Disliked: Staff & service
This hotel was very basic but comfortable. No one was there to serve you and the reception had no receptionist. The room itself was clean, comfortable and safe with a good en suite shower.
Stayed 3 nights in Aug 2024

8/10 Good

Charlotte

Disliked: Staff & service
Was difficult to get into property as they keep the door locked and no staff were ever on-site during our stay. Once we managed to get into our room (by phoning numbers posted on the doors multiple times) our stay was fine. The room was spacious, but twin mattress in our room had a significant sag in the middle that made getting comfortable a challenge. We were given 2 towels for 3 people. Location was very convenient. Easy walking to train station, centre of town, and historic buildings.
Stayed 1 night in Oct 2024

4/10 Poor

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The net curtains looked like a cat had been climbing through them the towel felt like a piece of card .the wall had a lovely stain too. It took forever to gain access I had to make about 15 calls before I eventually got through. Then when I finally got in the internet was not working properly and I got no apology just told must be the weather???? It was not windy or rainy not even that cold to be honest I'd not bother again this isn't budget it's a mess the bedding was clean but quietly paper thin I'd give it A big miss there are better places at a better price
Stayed 1 night in Dec 2024

10/10 Excellent

Adrienne

This hotel was lovely,staff really friendly on check in, card machine wasn’t working so had to pay cash( no problem) everything clean and well looked after.
Stayed 1 night in May 2024

6/10 Okay

Chukwuemeka

Liked: Property conditions & facilities
nnnnnnnn
Stayed 3 nights in Jul 2024

2/10 Terrible

Roscina

Disliked: Staff & service, room comfort
DO NOT STAY HERE
States reception open 10am to 10pm. This is a lie. Stood out in cold for 10 mins as no one there. Another guest let us in. Called numerous times to be told key in room. Then told my fault they didn’t tell me in advance. Bed was old and very uncomfortable. Bathroom fan and water pipes from other rooms was horrendously noisy ALL night. Room was clean shower tiny only one set of towels which were damp. No one available at all.
Stayed 1 night in Oct 2024

4/10 Poor

Nilesh

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Worst hotel ive stayed at!!
No running water in shower, wouldnt turn on, plug socket faulty wouldnt charge phone, kepting blipping on and off, outside very dirty, no one would answer phone calls and no one at reception, cleaner had to let me in, no remote for tv,
Stayed 1 night in Jul 2024

2/10 Terrible

PETE

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never could get my room no body would answer the phone or call me back DO NOT RENT A ROOM FROM THEM !!!!
Stayed 12 nights in Jun 2024

2/10 Terrible

Stephen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shables
Unable to gain entry to property. When somebody eventually answered the phone and let me in from the rain, they were unable to accept card payment so I left and booked elsewhere.
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Basic hotel, needs some improvements with maintenance issues, slight damp issue in room we stayed in...no heating in bathroom so a little chilly in there. The lady herself was great when asked for extra towel and cup as only 1 in there for double room and was very helpful with parking. No contact number though all numbers are incorrect on here and websites so not able to contact at all
Stayed 1 night in Mar 2024

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service
Not great but slept okay.
The phone number on thier website doesn't work. They didn't respond to either of my two email enquiries. When we arrived there was no one on reception to let us in and we had to call a mobile number that was stuck to the front door with poor instructions as to what to do if no one was in. When calling both mobile numbers neither of them were answered and we were only able to get in because a fellow guest let us in. The room was okay, the images on the website are misleading as to the quality or the room ad there were a lot of cracks in the walls. The room was quiet at night with the only disruption being that oc the hotel owner talking loudly on the phone in the middle of the night.
Here is a number of you want to contact them as the number on the website is wrong.
Stayed 3 nights in Aug 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Far from ideal!
When I arrived at the hotel, the outside looked rundown and unwelcoming. I waited until almost 2pm and rang the front doorbell, but no one answered, so I went for a short walk and returned to try the doorbell again. There was still no reply when I rang the doorbell, so I rang a phone number posted on the front door and left a message on an answer machine. I went for another short walk and on my return I was greeted by a member of the hotel staff. I was asked to pay the fee for my stay, but when I offered my debit card, was told that the hotel would only accept cash, so I then had to find a cash machine. I was given a choice of 2 rooms. The first was large and had a bathroom along a hallway, but had no tv. The second room was small, but had a tv and a shower room which had no curtains or door, which resulted in light and noise seeping into the bedroom. The hall up to the bedroom and the bedroom itself smelt musty. The mattress seemed thin and was uncomfortable, but I was so tired I did manage to sleep, only to be woken early by the noise of traffic on the road outside and light coming into the bedroom from the shower room window. There was a kettle, cup and tea, coffee etc but no teaspoon. There was no tv remote, so I had to go downstairs to the reception area to ask for one. There was a part toilet roll on the holder, used soap in a container in the shower cubicle and water left in the kettle. Dirty marks and dust on carpet & surfaces.
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very basic.
When I arrived at the hotel, the outside looked rundown and unwelcoming. I waited until almost 2pm and rang the front doorbell, but no one answered, so I went for a short walk and returned to try the doorbell again. There was still no reply when I rang so I called a phone number posted on the front door and left a message on an answer machine. I went for another short walk and on my return I was greeted by a member of the hotel staff. I was asked to pay the fee for my stay, but when I offered my debit card, was told that the hotel would only accept cash, so I then had to find a cash machine. I was given a choice of 2 rooms. The first was large and had a bathroom along a hallway, but had no tv. The second room was small, but had a tv and a shower room which had no curtains or door, which resulted in light and noise seeping into the bedroom. The hall up to the bedroom and the bedroom itself smelt musty. The mattress on the bed was uncomfortable, but as I was so tired I did manage to sleep. I was woken early by the noise of traffic on the road outside and light coming into the bedroom from the shower room window. There was no washroom door or curtain on the washroom windowThere was a kettle, cup and tea, coffee etc but no teaspoon. There was no tv remote, so I had to go downstairs to the reception area to ask for one. There was a part toilet roll on the holder, used soap in a container in the shower cubicle and water left in the kettle. Dirty marks and dust on carpet & surfaces.
Stayed 1 night in Jul 2024

2/10 Terrible

Andrew

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Anthony

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Not a hotel, not a guest house or B&B, just a rundown place with rooms to let... Potential customers of this hotel should consider carefully whether or not to reside at this rundown, unclean and unwelcoming accommodation despite its good location close to the station and the city centre. On approach to the front door of the ‘hotel’ it was apparent that I had made an awful choice of a place to stay for the night given the broken tiles, dirty windows and the locked entrance door. When the lady finally answered the door, it then took her ages to locate my booking and finally check me in. The corridors leading to the room had stained carpets and an awful smell. The double room was dreadful, the bed was pushed into the corner, had no bedside cabinet, the bed was dressed with old, worn out linen with thin duvet and flat pillows, however, it was the ancient, clapped out mattress meant that sleep was difficult and uncomfortable. There was Wi-Fi yet it was useless, the TV though new was missing most of the free channels. The window had no view as it had obscured glass. As for the en-suite bathroom this was so unclean I felt very uncomfortable using it, there were layers of scum and mould throughout together with cracked tiles everywhere. Noise was a constant issue, mainly from the loud plumbing and other guests in the rooms above. This ‘hotel’ offered no food or drink offering, not even breakfast. So, how the proprietors can call this a hotel is beyond me.
Stayed 1 night in Dec 2024

8/10 Good

Oliver

Disliked: Room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Benjamin

Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

A simple place to stay
Simple comfortable location to stay at.
Stayed 1 night in Aug 2024

8/10 Good

Tom

Stayed 2 nights in Oct 2024