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Alanda Hotel

4.0 star property
Riverwalk hotel with fitness centre and sauna

Photo gallery for Alanda Hotel

Lobby sitting area
Lobby
Front of property
Family Apartment | Living area
Lobby sitting area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Room service
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room

Premium bedding, minibar, in-room safe, desk

Standard Room

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Hairdryer
Bathrobes
Private bathroom
Bidet
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Hairdryer
Bathrobes
Private bathroom
  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite, 2 Bedrooms

Premium bedding, minibar, in-room safe, desk

Family Suite, 2 Bedrooms

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
2 bedrooms
Premium bedding
Hairdryer
Bathrobes
  • 110 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Studio, 1 Bedroom

Studio, 1 Bedroom | Living area

Studio, 1 Bedroom

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Hairdryer
Bathrobes
  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Hairdryer
Bathrobes
Private bathroom
  • 67 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Premium bedding, minibar, in-room safe, desk

Standard Room

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Hairdryer
Bathrobes
Private bathroom
Bidet
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Hairdryer
Bathrobes
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 1 King Bed
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About the area

Map
Tauelsizdik Avenue 33, Astana, 020000

What's nearby

  • The US Embassy and the Consulate in Kazakhstan - 17 min walk - 1.5 km
  • Hazret Sultan Mosque - 2 min drive - 2.0 km
  • Bayterek Tower - 5 min drive - 4.2 km
  • Kazakhstan Central Concert Hall - 5 min drive - 4.6 km
  • Astana Arena - 9 min drive - 8.0 km

Getting around

  • Astana Railway Station - 23 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 26 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Додо Пицца - ‬6 min walk
  • ‪Astana Skate Cafe - ‬7 min walk
  • ‪Zina Restaurant - ‬15 min walk
  • ‪Туран - ‬13 min walk

About this property

Alanda Hotel

Upscale hotel located in Almaty District
You can look forward to a terrace, a hair salon and laundry facilities at Alanda Hotel. For some rest and relaxation, visit the sauna, and indulge in a manicure/pedicure, a massage or a facial. In addition to a bar and a gym, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Continental breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
  • Tour/ticket information, a front desk safe and a 24-hour front desk
  • Massage treatment rooms, a lift and smoke-free property
Room features
All 61 rooms feature comforts, such as 24-hour room service and premium bedding, as well as perks, such as air conditioning and bathrobes.
Other amenities include:
  • Bathrooms with bidets and baths or showers
  • Flat-screen TVs with cable channels
  • Electric kettles, heating and daily housekeeping

Languages

Chinese (Mandarin), English, French, Russian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 8:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; KZT 4,000 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Sauna

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space

Outdoors

  • On the riverwalk
  • Terrace

Spa

  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 6:00 AM; check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KZT 7000.0 per night.

Payment types

Important information

Optional extras

  • Fee for continental breakfast: from approximately KZT 4000 per person
  • Airport shuttle fee: KZT 15000 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: KZT 7000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
No pets and no service animals are allowed at this property

Property is also known as

Alanda Hotel Astana
Alanda Hotel Nur-Sultan
Alanda Nur-Sultan
Hotel Alanda Hotel Nur-Sultan
Nur-Sultan Alanda Hotel Hotel
Alanda
Alanda Hotel Nur-Sultan
Alanda Nur-Sultan
Hotel Alanda Hotel Nur-Sultan
Nur-Sultan Alanda Hotel Hotel
Alanda
Hotel Alanda Hotel
Alanda Hotel Hotel
Alanda Hotel Astana
Alanda Hotel Hotel Astana

Frequently asked questions

Is Alanda Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Alanda Hotel?

Limited spots are available.

What time is check-in at Alanda Hotel?

Check-in start time: 6:00 AM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Alanda Hotel?

Checkout is at noon.

Does Alanda Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KZT 15000 per vehicle applies.

Where is Alanda Hotel located?

Located in Almaty District, this hotel is within 1 mile (2 km) of Schoolchildren's Palace and The US Embassy and the Consulate in Kazakhstan. Otan Korgaushylar Monument and Hazret Sultan Mosque are also within 2 miles (3 km).

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Alanda Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 12 out of 15 reviews
Rating 8 - Good. 3 out of 15 reviews
Rating 6 - Okay. 0 out of 15 reviews
Rating 4 - Poor. 0 out of 15 reviews
Rating 2 - Terrible. 0 out of 15 reviews

10/10

Cleanliness

9.2/10

Staff & service

10/10

Property conditions & facilities

Reviews

10/10

Stayed 1 night in Feb 2021

10/10

Stayed 1 night in Jan 2021

8/10

Stayed 4 nights in Sep 2019

10/10

Restaurant : Attente longue, menu en anglais, personnel ne rendant pas la monnaie (environ 500ktzt), assiettes bien fournies et appétissantes, prix corrects Buffet petit dej : Copieux, beaucoup de choix en sucré et salé, carrément des plats du style poulet à la crème, endroit confortable et appaisant Chambre Spacieuse, propre, immense télé, literie confortable, clim cassée le 1er du coup changement de chambre Personnel : Anglais basique mais très accueillant et à notre service pour taxi, infos diverses et même check in des billets d'avion quand le site est exclusivement en kazakh Localisation : Pas au centre, centre commercial à 5mn à pied, taxi à 1500 kzt du centre (2000 au retour) avec l'app yandex moitié prix Bref, un hôtel fort sympathique avec de la musique français et reconnaissable de loin gras à son toi bleu
Stayed 3 nights in Jul 2019

10/10

It is a bit far from the city centre, but we stayed only one night before flying home so for us it was not a problem. The only problem we had was that the restaurant doesn't have a menu in English! That is not ok in a 4 star hotel. We also had a waitress who didn't speak a word of English, but we got another one who spoke English (but didn't know what salmon is).
Stayed 1 night in May 2019

10/10

My stay was very pleasant and comfortable and great, hotel staff was very polite.
Stayed 6 nights in Oct 2018

10/10

The hotel looks nice and new, clean and well maintained. Rooms are spacious, breakfast selection with a touch of a local cuisine. Location of this hotel is convenient - 5 min. by taxi to the center of new part of Astana and - 10 min. to the old.
Stayed 3 nights in Sep 2018

10/10

Very good and perfectly located brand new hotel, great room
Stayed 3 nights in Mar 2018

10/10

I really enjoyed my stay here. The room was clean and comfortable. Staff was very helpful, professional, and respectful. It was quiet and secure, and it was close to shops. Internet was high speed and reliable.
Stayed 2 nights in Jan 2018

10/10

The Alanda is superb value for money, it's clean, comfortable, has everything you'll need for a pleasant stay. staff couldn't be more helpful, whether getting taxis, a hot drink when you come in from the cold or anything else. The rooms well furnished, clean with everything you need. Depending what you are doing the location isn't right in the centre however has a small shopping mall virtually opposite and is a 10 min taxi ride to main area, taxis are very cheap so that's no issue. I cone regularly for business and would definately stay here again.
Stayed 3 nights in Jan 2018
This review was submitted before 2018 and has not been verified.

10/10

Stayed 4 nights in Sep 2017
This review was submitted before 2018 and has not been verified.

10/10

The front desk and management staff went above and beyond the call of duty every day. No request was too outlandish-including organizing a 2 day trip to Omsk. A world class experience during the World Expo 2017. THANK YOU! Our trip to Astana was super!
Stayed 5 nights in Aug 2017
This review was submitted before 2018 and has not been verified.

10/10

Wonderful place, excellent restaurant.
Stayed 1 night in Jul 2017
This review was submitted before 2018 and has not been verified.

8/10

I had previously booked into another hotel but refused to stay there due to poor wifi, no tea and coffee making facilities and no international TV channels. I sat in that hotel's foyer using wifi and found the Alanda hotel on ebookers. The Alanda is a new 4/5* hotel with excellent rooms and facilities. Conveniently the Alanda is situated within a short walk to the Astana Shopping Mall. Taxis are cheap and usually cost 1000 to 2000 Tenge or 3 to 5 UK pounds to downtown about 10 minutes away. Also not too far to walk to town. This hotel is excellent quality and the only criticism I will make is about breakfast. No toast, no variety of cereals and the scrambled egg was very very poor. Maybe a little more effort by the culinary staff would have warranted top marks. However, this is a variable which can rapidly be improved. Maybe the chefs should visit the Bon Bon cafe in Almaty for culinary training. The quality their was excellent. The Alanda is an excellent hotel with massive potential. The wifi was strong and stable, The rooms are excellent, the staff were most helpfull. International TV channels very restricted and need a broader package. However, as previously indicated the culinary staff need a little more imagination and experience. That can easily be rectified. I would certainly stay there again. I am sure the variables will be improved to match all of the standards at this hotel.
Stayed 4 nights in Jul 2017
This review was submitted before 2018 and has not been verified.

8/10

As a place for an overnight stay it suited me well as it wasn't that far from the airport.
Stayed 1 night in Jun 2017