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Sheraton Astana Hotel

5.0 star property
Escape to this luxurious retreat where you can unwind by the garden or indulge in fine dining. Let your worries fade away with world-class spa treatments.

Photo gallery for Sheraton Astana Hotel

Banquet hall
Exterior
2 restaurants, breakfast served
Lobby lounge
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Pool
  • Breakfast available
  • Gym
  • Parking included
  • Housekeeping
The current price is AU$189
includes taxes & fees
15 Mar - 16 Mar

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Premium Suite, 1 King Bed

Premium Suite, 1 King Bed | Living room

Premium Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 79 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Double Bed

Presidential Suite, 1 Double Bed

Presidential Suite, 1 Double Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 167 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Apartment, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Studio, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hydromassage showerhead
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Living room

Executive Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 92 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hydromassage showerhead
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Suite, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 62 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hydromassage showerhead
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Suite, 1 King Bed

Club Suite, 1 King Bed

Club Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hydromassage showerhead
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property - evening/night

Hilton Garden Inn Astana

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, (165)
The price is AU$131
includes taxes & fees
15 Mar - 16 Mar
Hilton Garden Inn Astana
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About the area

Map
Syganak Street 60/1, Astana, Z05T6B0

What's nearby

  • Bayterek Tower - 11 min walk
  • Kazakhstan Ministry of Foreign Affairs - 13 min walk
  • Parliament of Kazakhstan - 16 min walk
  • Astana Arena - 5 min drive
  • EXPO 2017 - 6 min drive

Getting around

  • Astana Railway Station - 26 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 20 min drive

Restaurants

  • ‪Starbucks - ‬9 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Emiliya - ‬1 min walk
  • ‪Galmart - ‬10 min walk
  • ‪Mökki - ‬7 min walk

About this property

Sheraton Astana Hotel

Luxury hotel near Bayterek Tower
Located close to Singing Fountain and Parliament of Kazakhstan, Sheraton Astana Hotel provides a shopping centre on-site, a garden and dry cleaning/laundry services. Treat yourself to some rest and relaxation at Sheraton Spa & Fitness (limited services provided, booking required), the on-site spa. Make sure that you enjoy breakfast, lunch and dinner at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a health club and a 24-hour business centre.
Other perks at this hotel include:
  • An indoor pool and a children's pool
  • Free self-parking and valet parking
  • Cooked-to-order breakfast (surcharge), an electric car charging station and a front desk safe
  • 11 meeting rooms, concierge services and smoke-free property
Room features
All 287 rooms feature comforts, such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches, such as air conditioning and bathrobes.
Extra amenities include:
  • Recycling and LED light bulbs
  • Toilets with electronic bidets, free toiletries and hairdryers
  • Flat-screen TVs with cable channels
  • Wardrobes/cupboards, free infant beds and coffee/tea makers

Languages

English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; KZT 18,150 to 18,150 for adults and KZT 9,075 to 9,075 for children
  • 2 restaurants
  • Coffee and tea in common areas

Restaurants on site

  • Emiliya
  • SALTER'S

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Shopping centre

Family friendly

  • Children's pool
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • 24-hour business centre

Outdoors

  • Garden

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 3:00 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of KZT 45000 per accommodation, per stay
1 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for KZT 11200.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately KZT 18150 to 18150 for adults and KZT 9075 to 9075 for children
  • Pet fee: KZT 45000 per accommodation, per stay
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 3:00 PM and midnight
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KZT 11200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Sheraton Astana Hotel have a pool?

Yes, this property has an indoor pool and a children's pool.

How much does it cost to stay at Sheraton Astana Hotel ?

As of 3 Mar 2025, prices found for a 1-night stay for 2 adults at Sheraton Astana Hotel on 15 Mar 2025 start from AU$189.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Astana Hotel pet-friendly?

Yes, this property allows pets (limit 1 total). There's a fee of KZT 45000 per accommodation, per stay.

How much is parking at Sheraton Astana Hotel ?

Self-parking and valet parking are free at this property.

What time is check-in at Sheraton Astana Hotel ?

Check-in begins at 3:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available from 3:00 PM to midnight for a fee.

What time is check-out at Sheraton Astana Hotel ?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Sheraton Astana Hotel located?

Located in Yesil District, this luxury hotel is within a 15-minute walk of Bayterek Tower, Kazakhstan Ministry of Foreign Affairs and Singing Fountain. Kazakhstan Central Concert Hall and Parliament of Kazakhstan are also within 1 mi (2 km).

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Sheraton Astana Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 48 out of 55 reviews
Rating 8 - Good. 5 out of 55 reviews
Rating 6 - Okay. 0 out of 55 reviews
Rating 4 - Poor. 2 out of 55 reviews
Rating 2 - Terrible. 0 out of 55 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ilja

Great luxury
Stayed 2 nights in Jan 2025

10/10 Excellent

Anastasia

Great hotel! Perfect location
Stayed 3 nights in Aug 2024

10/10 Excellent

Timothy

Amazing swimming pool and breakfast. Very helpful staff.
Stayed 4 nights in Sep 2024

10/10 Excellent

Olga

Staff is friendly and nice, good location, breakfast is very nice.
Stayed 4 nights in Sep 2023

8/10 Good

Daniil

Strongly recommend to monitor air temperature in the room
Stayed 2 nights in Jan 2025

10/10 Excellent

Baurzhan

Very convenient location and clean hotel. Good service.
Stayed 3 nights in Jul 2024

10/10 Excellent

Bhavin

Top notch
Excellent hotel, best staff and amazing food and beverage options.
Stayed 2 nights in Jun 2024

10/10 Excellent

Nikos

Great location in the heart of Astana. I was able to walk to all the sights. The breakfast buffet was fantastic!
Stayed 3 nights in Apr 2024

10/10 Excellent

Ravi M

Great Hotel
Great value for your money. The rooms are very nice, the food at the restaurants is good and the spa services are of high quality.
Stayed 2 nights in Sep 2022

10/10 Excellent

Natalia

Great hotel!
Beautiful hotel, great location, reception staff was very attentive, welcoming and friendly. Buffet was great. Will definitely recommend and return in the future!
Stayed 5 nights in Jan 2023

10/10 Excellent

Veronika

A kettle in the room is amazing perk.
Stayed 1 night in Oct 2023

10/10 Excellent

Natalina M

I like the service, everyone is polite. my room is quite and very clean. I am very happy to stay with Sheraton. Thank you.
Stayed 1 night in Apr 2024

10/10 Excellent

Rasmus Munk Slothus

First but not last time.
Fantastic experience. Great service, and great rooms.
Stayed 4 nights in Jul 2022

10/10 Excellent

Natalia

Beautiful clean hotel, wide room, loved the style, all stuff are super nice and everyone was very helpful when I had some questions to ask. Spa is very clean, perfect temperature water! Hotel is next to the shopping center. Only great memories! Next time we will get the same hotel!
Stayed 2 nights in Aug 2023

10/10 Excellent

Natalja

All was good
Stayed 2 nights in Sep 2022

10/10 Excellent

Zhongwei

No thanks.
Stayed 3 nights in Apr 2023

4/10 Poor

Philippe

Liked: Property conditions & facilities
Dated rooms and sub-par services
The room was very dated, furniture had numerous marks, one outlet did not work in the room. 100+ USD for a three-hour early check-in was charged, definitely not worth it. Sub-par customer service for a sub-par hotel. There are much nicer options in Astana for a similar price point, so I'd advise anyone against the Sheraton.
Stayed 1 night in Sep 2023

8/10 Good

Kamal

Stayed 2 nights in Sep 2024

10/10 Excellent

Aleksey

Stayed 2 nights in Nov 2024

10/10 Excellent

Bruce

Stayed 1 night in Sep 2024

10/10 Excellent

KHNP

Stayed 3 nights in Aug 2024

10/10 Excellent

Tong

Stayed 5 nights in Aug 2024

10/10 Excellent

MIKHAIL

Stayed 2 nights in Aug 2024

10/10 Excellent

Muhsin

Stayed 6 nights in Jul 2024

10/10 Excellent

Alexander

Stayed 1 night in Jul 2024